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Hotel Matelote

3.0 star property
3-star hotel near Antwerp Market Square

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Photo gallery for Hotel Matelote

Courtyard
Reception
Front of property
Standard Double Room
Deluxe Double Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Haarstraat 11A, Antwerp, 2000
  • Antwerp Market Square
    ‪2 min walk‬
  • Green Square
    ‪5 min walk‬
  • Antwerp Zoo
    ‪5 min drive‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property

Motel One Antwerp

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Bar
4.7 out of 5, Exceptional, (62)
The price is CA $162
per night
CA $181 total
includes taxes & fees
26 Mar - 27 Mar
Motel One Antwerp

About the area

Antwerp

Old Town stay.With a stay at this Old Town hotel, you'll be steps from Antwerp Market Square and Antwerp City Hall. Cathedral of Our Lady and National Maritime Museum are also within half a mile (1 km).

What's nearby

  • Antwerp Market Square - 2 min walk - 0.2 km
  • Cathedral of Our Lady - 3 min walk - 0.3 km
  • Green Square - 5 min walk - 0.4 km
  • Port of Antwerp - 3 min drive - 1.9 km
  • Antwerp Zoo - 5 min drive - 2.4 km

Getting around

  • Antwerp Port House Tram Stop - 4 min drive
  • Antwerp-South Station - 5 min drive
  • Antwerp (ANR-Antwerp Intl.) - 21 min drive

Restaurants

  • ‪Falafel Tof - ‬1 min walk
  • ‪Clodette - ‬1 min walk
  • ‪Café De Vuile Was - ‬1 min walk
  • ‪Cafe Den Uilenspiegel - ‬2 min walk
  • ‪Kumpir - ‬1 min walk

About this property

Hotel Matelote

3-star hotel near Antwerp Market Square
As a guest of Hotel Matelote, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Matelote also features concierge services, express check-in, and express check-out.

This 3-star Antwerp hotel is smoke free.

  • 10 guestrooms or units
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
Hotel Matelote offers 10 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Languages

Dutch, English, French, German

Property amenities

Family friendly

  • Free cribs/infant beds
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 14 per person

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • 5G smartphone data speed
  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Smartphone
  • Smartphone data usage (unlimited)
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:30 AM - 8:00 PM) and Sunday - Sunday (7:30 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel Matelote
Hotel Matelote Antwerp
Matelote
Matelote Antwerp
Matelote Hotel Antwerp
Hotel Matelote Hotel
Hotel Matelote Antwerp
Hotel Matelote Hotel Antwerp

Hotel Matelote Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 216 reviews
Rating 8 - Good. 78 out of 216 reviews
Rating 6 - Okay. 27 out of 216 reviews
Rating 4 - Poor. 7 out of 216 reviews
Rating 2 - Terrible. 0 out of 216 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carol

Travelled with group
Central location but quiet. Very helpful staff
Stayed 3 nights in Sep 2024

6/10 Okay

LOURDES

Liked: Cleanliness, staff & service
Location is great and you can walk to most of the downtown attractions, although we don't recommend walking from the train station (20-min walk through cobblestone streets rolling luggage). The hotel was clean and the staff was friendly. The room was quiet facing the courtyard, rather than the street. We didn't try the breakfast because there are lots of cafes around. The stair steps are very narrow and I got nervous going up/down with our suitcases. The A/C wasn't cool enough and the bed wasn't very comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

AmirFarrokh

Stayed 2 nights in Jun 2024

10/10 Excellent

Kristie

Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quirky hotel with friendly staff
We received an upexpected upgrade to our booking to a larger room on the top floor of the hotel. This meant negotiating three flights of stairs but it was worth it for the extra room. Lots of nice touches including complimentary water and a small bottle of wine in the fridge. The quirky hotel was just what we wanted and there was a free coffee machine in the reception area where soothing classical music was always playing. The owner was very friendly and explained the building's history. The Matelote is in a great position, close to Het Steen, the Grote Markt and lots of Antwerp's shops, cafes and bars.
Stayed 3 nights in May 2024

10/10 Excellent

Kymm

Liked: Cleanliness, staff & service, property conditions & facilities
the location is perfect, the lack of an elevator compensated by the quaintness and care that is given by the staff is offset. We will definetely stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got upgraded to suite room. Very unique , modern, and very spacious. The rooms we had were accessed by a small spiral staircase, which is ok by us but perhaps not ideal for person with mobility issue. Receptionist and Eric were very helpful giving recommendations. Few steps away from the center of Antwerp. Breakfast was good and unlimited coffee and tea during the day. Very recommend this hotel. Paid parking 4 min walking distance.
Stayed 1 night in May 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, room comfort
Fantastic location in a semi funky boutique hotel. Large comfortable room and huge bathroom. Good bed with nice linens. Friendly staff but aren’t there in the evening. You would need to call them. Very steep steps to rooms.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tommi

Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Great room, clean and superb bathroom, very hospitable
Stayed 4 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Tatiana, New York

Stayed 2 nights in Jan 2024

10/10 Excellent

A.A.N.M.

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place right in the old town. Close to lots of food and drink and all the sights of Antwerp. The staff were also super nice and helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little hotel, perfect location and excellent, friendly owner. We shall be back!
Stayed 2 nights in Nov 2023

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant individual hotel in Antwerp
If you are ok with stairs then this is the place to stay in Antwerp. A quirky old building right in the heart of the city. Eric made us very welcome and gave us great advice about where to visit. The hotel is only a few minutes away from the amazing museum Plantin, which celebrates printing , the early production of books, maps and atlases, the early development of medicine and pharmacy, and as an aside it is full of Ruben's paintings. It is possibly the best museum I have ever visited, unfortunately we only had an hour but we could easily have spent much more time there .
Stayed 2 nights in Jul 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Matelote is a small boutique hotel in the old town, nice hotel, nice breakfast, nice location, a great place to stay in old Antwerp.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wonderful little hotel in a quiet street in the city, great room, nice and spacious and super cozy. You can tell they really care about your stay and if you're comfortable, only thing would change is a smoother check-in since we arrived late and there was no one there, although they did allow us to get in awesome breakfast started at eight so we didn't get to enjoy it since we had to leave early.
Stayed 1 night in Sep 2022

8/10 Good

Lauren

Stayed 2 nights in Jul 2022

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel
Lovely room high amongst the roof tops of Antwerp near the cathedral. Lots of space , well designed. Very friendly management.
Stayed 4 nights in Apr 2022

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cosy rooms. Great location. Staff were very helpful and explained the city covid restrictions
Stayed 4 nights in Feb 2021