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Novotel Antwerpen

3.0 star property
3-star eco-certified hotel near Museum Aan de Stroom

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Novotel Antwerpen

Terrace/patio
Superior Room, 1 Double Bed with Sofa bed, Pool View | View from room
Daily buffet breakfast (EUR 20 per person)
Classic Room, 1 Double Bed with Sofa bed
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
Luithagen Haven 6, Antwerp, 2030
  • Red Star Line Museum
    6 min drive
  • Sportpaleis
    7 min drive
  • Port of Antwerp
    7 min drive
  • Antwerp (ANR-Antwerp Intl.)
    25 min drive

Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Crowne Plaza Antwerp, an IHG Hotel
Pool
Spa
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (945)
The price is CA $177
per night
CA $197 total
includes taxes & fees
30 Nov - 1 Dec
Crowne Plaza Antwerp, an IHG Hotel

About the area

Antwerp

Close to airport.Within 6 miles (10 km) of this Antwerp hotel, you'll find Museum Aan de Stroom and Butcher's Hall. Antwerp Market Square and Cathedral of Our Lady are also within 6 miles (10 km).

What's nearby

  • Museum Aan de Stroom - 8 min drive
  • Antwerp Zoo - 8 min drive
  • Antwerp Market Square - 9 min drive
  • Cathedral of Our Lady - 9 min drive
  • Antwerp City Hall - 9 min drive

Getting around

  • Antwerp Noorderdokken Station - 3 min drive
  • Antwerp Port House Tram Stop - 4 min drive
  • Antwerp (ANR-Antwerp Intl.) - 25 min drive

Restaurants

  • ‪Go fresh - ‬2 min drive
  • ‪Hechi World Kitchen - ‬3 min walk
  • ‪The Club Bvba - ‬2 min drive
  • ‪Cafe Telstar - ‬2 min drive
  • ‪Ballantines - ‬18 min walk

About this property

Novotel Antwerpen

3-star eco-certified hotel near Museum Aan de Stroom
Novotel Antwerpen offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 1884 square feet (175 square meters) and includes a conference center. A terrace, barbecue grills, and a vending machine are also featured at the eco-certified Novotel Antwerpen. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3-star Antwerp hotel is smoke free.

  • 120 guestrooms or units
  • 1884 sq ft of conference space
  • 175 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Novotel Antwerpen offers 120 accommodations with safes and hair dryers. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends: EUR 20 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Bicycle rentals
  • Fitness center
  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 40
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

More

  • Desk
  • Eco-friendly cleaning products provided
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Antwerpen Novotel
Novotel Antwerpen
Novotel Hotel Antwerpen
Antwerp Novotel
Novotel Antwerpen Hotel
Novotel Antwerpen Hotel
Novotel Antwerpen Antwerp
Novotel Antwerpen Hotel Antwerp

Novotel Antwerpen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 189 out of 752 reviews" "
Rating 8 - Good. 334 out of 752 reviews" "
Rating 6 - Okay. 162 out of 752 reviews" "
Rating 4 - Poor. 43 out of 752 reviews" "
Rating 2 - Terrible. 24 out of 752 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Stayed 3 nights in Jul 2024

4/10 Poor

Baldewijn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like the hotel, also for the price it’s not good. Old, dirty and the location is not good. We paid €200 for a night, but was more worth €100 for a night. Renew it or something
Stayed 1 night in Jul 2024

4/10 Poor

Abdulai

Disliked: Staff & service, property conditions & facilities, room comfort
Fraudulent staff's
I was charged for 2 breakfast and it's only 1 i needed, the receptionist said the manager is on holiday so my refund is going to take up to 2 weeks to process but taking my money by mistake is not an issue
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very simple business hotel. Very nice staff. Good restaurant for the price point for breakfast and dinner.
Stayed 3 nights in Apr 2024

10/10 Excellent

darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Timi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went well
Stayed 1 night in Jan 2024

10/10 Excellent

RAAKESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Qingxia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and free parking.
Stayed 1 night in Nov 2023

8/10 Good

Vladan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Outstanding Service
Our family spent one night only in this Hotel but Novotel Antwerp fully met our expectations. Although the place itself was a little bit outdated, the bed was comfy and the room clean. The highlight of our stay came the following morning when we received the Service from Driss, F&B attendant. His people skills, warm welcoming attitude and overall attention to details were exceptional. Driss, one more time I take this opportunity to express gratitude of our family for making our day with Novotel unforgettable. You are the real asset to that place.
Stayed 1 night in Sep 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful & attentive staff
We really enjoyed our overnight stay. The reception staff were lovely. Same for the restaurant and bar staff, all very helpful and attentive. The room was comfortable and the bathroom was great.. Plenty parking too.
Stayed 1 night in Sep 2023

8/10 Good

Henk

Liked: Cleanliness, staff & service, room comfort
Second time staying here. Overall i think iit is a good hotel. Breakfast is very overpriced for the limited choices.
Stayed 1 night in Aug 2023

8/10 Good

Iwona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us on a overnight stay.
We only stayed over night as a stop off. Having read other reviews i wasn’t sure what we would find. However we couldn't find fault. The room was clean and i liked the fact it had a separate internal door which made it really quiet. Bed was comfy the sofa bed not so comfy but ok. The kid's loved the pool. Which had towels available to use. Breakfast was busy but great. Staff were friendly. Would definitely use again if in that area.
Stayed 1 night in Aug 2023

4/10 Poor

Kwabena

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The Breakfast and play area with the pool was good but the rooms and the staff service was very bad.
Stayed 2 nights in Aug 2023

2/10 Terrible

Olayinka

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
WORST HOTEL IN THE HISTORY OF NOVOTEL (POOR HOTEL MANAGER AND RECEPTIONIST. I had three asthma crisis while I was in the hotel due to the smell of the hotel. Unfriendly receptionist and lack of professionalism. Silly hotel manager who is meant to be working as a store replenishing staff rather than a manager. Hospitality of the hotel is extremely is beyond poor. I will never recommend to my worst enemy.
Stayed 3 nights in Aug 2023

10/10 Excellent

Asifa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Staff friendly, room size is good but old, rusty lamp table, toilet separate from washing room, old fashion but was clean. No soap dispenser but gave small bottles of shampoo and body wash
Stayed 1 night in Jul 2023

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff and comfortable bed. The hotel room is outdated especially the bathroom.
Stayed 3 nights in Jun 2023

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing arriving to dirty unprepared room!!
After travelling from the UK to our first stop we were really disappointed by this hotel. We arrived at 5pm to walk into a dirty, uncleaned and unprepared room. With two small children in tow this was very inconvenient. We then had to wait for it to be made up which was over an hour. To top it off the restaurant is closed on a Sunday night so we couldn’t even eat whilst we wait. They were clearly short staffed and the guy did try his hardest to be helpful. The hotel location meant that there was not a lot around to offer. Breakfast was good though.
What we walked into!
Even after the room was ready this was still here!
Stayed 2 nights in May 2023

10/10 Excellent

Rafal

Stayed 1 night in May 2023