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Hotel Ex-Hacienda La Pitaya Queretaro

3.0 star property
3-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ex-Hacienda La Pitaya Queretaro

Outdoor pool, open 9 AM to 11:00 PM, pool umbrellas, sun loungers
Lunch and dinner served, Mexican cuisine
Lunch and dinner served, Mexican cuisine
Lunch and dinner served, Mexican cuisine
32-inch Smart TV with satellite channels, TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Carretera Libre a Celaya KM 16.5, Villa del Pueblito, Apaseo el Grande, GTO, 76180
  • Aqueduct of Santiago de Querétaro
    20 min drive
  • Rancho la Pitaya
    4 min walk
  • Querétaro Bus Terminal
    21 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    48 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Terrace

In-room safe, blackout drapes, free WiFi, bed sheets

Suite, Terrace

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Terrace

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Room, Terrace

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Apaseo el Grande

In Apaseo el Grande .You'll be within 9 miles (15 km) of El Cerrito Archaeological Zone and 12 miles (20 km) of Schoenstatt Sanctuary. Aqueduct of Santiago de Querétaro and Plaza de Armas are within 16 miles (25 km).

What's nearby

  • Schoenstatt Sanctuary - 17 min drive
  • Plaza Santa Maria Bullring - 17 min drive
  • Aqueduct of Santiago de Querétaro - 20 min drive
  • Corregidora Stadium - 20 min drive
  • Querétaro Convention Center - 23 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 48 min drive

Restaurants

  • ‪Taqueria Jalisco - ‬11 min drive
  • ‪Casa Balvanera Restaurante - ‬12 min drive
  • ‪La Herencia Antojeria - ‬11 min drive
  • ‪Barbacoa Don Borregón - ‬6 min drive
  • ‪Subway - ‬10 min drive

About this property

Hotel Ex-Hacienda La Pitaya Queretaro

3-star guestrooms with free WiFi
Hotel Ex-Hacienda La Pitaya Queretaro offers its guests a full-service spa, hot springs, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. A fitness center, a sauna, and a terrace are also featured at Hotel Ex-Hacienda La Pitaya Queretaro. You'll have access to the outdoor pool and health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3-star Apaseo el Grande hotel.

  • 38 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Ex-Hacienda La Pitaya Queretaro offers 38 air-conditioned accommodations with safes and complimentary toiletries. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers. This Apaseo el Grande hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The onsite spa has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs on site.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's games
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Hot springs
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 15
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 350 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 9 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Spa Rancho Pitaya Marroquin
Hotel Spa Rancho Pitaya
Spa Rancho Pitaya Marroquin
Spa Rancho Pitaya
Hotel Pitaya Apaseo el Grande
Hotel Pitaya
Pitaya Apaseo el Grande
Hotel Spa Rancho la Pitaya

Hotel Ex-Hacienda La Pitaya Queretaro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 43 out of 116 reviews" "
Rating 8 - Good. 29 out of 116 reviews" "
Rating 6 - Okay. 20 out of 116 reviews" "
Rating 4 - Poor. 15 out of 116 reviews" "
Rating 2 - Terrible. 9 out of 116 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ismael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
When I try to check in a few times I get only one room in time and the other one till finally I have to sleep. The AC never works and it was kind of warm at night really need it. The rooms need some maintenance
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge Alberto

Stayed 1 night in Jul 2024

2/10 Terrible

Fernando

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is poorly maintained. The beds were uncomfortable. Sheets and pillows are old. A couple that stay in this hotel too, found bedbugs. The water had a sewage smell. I do not recommend the stay in this property. Definitely not a 3 star hotel. The location is unsafe.
Stayed 1 night in Nov 2023

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

6/10 Okay

Ana, APASEO EL GRANDE

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Le hace falta demasiado mantenimiento a la hacienda y que le den una buena limpiada a los vidrios del restaurante y a los de la alberca del spa. Las camas para mí gusto están súper incomodas, el colchón parece piedra. La limpieza del cuarto está bien. El personal es amable. Pero si pudiera ser una atracción turística como la ex hacienda de Chautla o Santa María Regla pero tienen el lugar muy descuidado.
Stayed 1 night in Apr 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I LIKE THE HISTORY AND THE LOCATION BUT THE ROOS ARE NOT CONFORTABLES AT ALL.
Stayed 1 night in Sep 2019

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

ma. elena

Liked: Cleanliness, staff & service, amenities
La habitación no me gusto en el lavabo estaba tapado y olía mucho a humedad abajo de el lavabo, no tenía teléfono para hablar a recepción y trajeran servicio a la habitación
Stayed 2 nights in Sep 2024

8/10 Good

Laura anett

Travelled with family
Stayed 2 nights in Sep 2024

8/10 Good

Gildardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es un belleza ,la alberca Deliciosa muy limpia el comedor hermoso el SPA de muy buena calidad , la comida buena , pero para comer no pidas pan porque te dan unos cuantos pedazos por 60 pesos , que no manchen
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables el personal muy atentos los dueños si lo recomiendo todo muy bien gracias
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose Angel Dominguez

Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Guadalupe

Stayed 1 night in Aug 2024

4/10 Poor

Fátima Viridiana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Narciso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaiy bonito el lugar
Stayed 2 nights in Aug 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pésimo no lo recomiendo
Les falta mucho mantenimiento y limpieza al hotel la alberca sucia el restaurante sucio,olia feo y caro , habiataciones masomensos , ruido excesivo toda la noche porque hacen fiestas en sus salones y no dejan dormir, a los jardines les hace falta que los corten , demasiados zancudos..Publicidad engañosa no te especifican que no puedes usar el spa de agua termal ,es con costo extra (carisisisismo mas caro que el hospedaje y esta horrible y descuidado ) pésimo todo estoy muy decepciónada
Stayed 1 night in Aug 2024

4/10 Poor

sergio

Travelled with family
Disliked: Property conditions & facilities, room comfort
Evento privados con mucho ruido y muy tarde su ter
Stayed 1 night in Jul 2024

6/10 Okay

GF

Travelled with group
Disliked: Staff & service, property conditions & facilities
No hay internet No sirve el aire No me dieron la habitación que reservé
Stayed 1 night in Jul 2024

10/10 Excellent

Sara Iveth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La Atencion es buena, las habitaciones están muy lindas pero el tema del Spa hay poca atención y las regaderas están en al estado y sucias… y el baño turco no servía. De todo lo demás normal y bonito. Los meseros muy amables y la comida muy rica.
Stayed 2 nights in Jun 2024

8/10 Good

María Rocío

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El camino hacia el hotel esta muy descuidado
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar un fin de semana
Stayed 1 night in May 2024

2/10 Terrible

Valeria

Travelled with group
Disliked: Staff & service, property conditions & facilities
Pésima experiencia, reserve con mucha anticipación mi estancia para no tener ningún tipo de problema, y al llegar al hotel me dicen que no tienen mi habitación por que el hotel vendio todo para el evento que estaba en ese momento, el hotel no fue para hacerse responsable en ni gun momento de mi estancia me dijeron que hubo un error y no debio haberse vendido, les dije que ese no habia sido mi error si no de ellos, y lo unico que hicieron fue sugerirme un hotel cercano sin importar que yo no queria alojarme en ningun otro hotel, sin importar que habia llegado con los otros huespedes y nuestras maletas yabestaban ahi, nadie nos ayudo, los de recepción mal sin saber dar una solución adecuada a la situación todo por haber sobrevendido habitaciones ppr el evento, decepcionada, viaje esperando tener un lugar donde quedarme y al final me quede sin lugar y tuve que buscar a la mera hora y nisiquiera sin haber tenidonuna disculpa, ni monetaria ni personal
Stayed 1 night in May 2024

4/10 Poor

francisco

Travelled with family
En la habitación es encontramos un alacrán y la cama le faltaba una pata estaba tirada, a la hora de registrarnos tuvimos que esperar 40 minutos por qué no estaba lista la habitación, en ese aspecto les hace falta personal de limpieza
Stayed 1 night in Mar 2024