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Dormio Resort Les Portes du Grand Massif

Ski-in/ski-out hotel near Flaine Ski Resort

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December 2024

Photo gallery for Dormio Resort Les Portes du Grand Massif

Spa
Apartment, 3 Bedrooms | Living area
Property grounds
Apartment, 5 Bedrooms | Private kitchen
Apartment, 2 Bedrooms

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Les Portes du Grand Massif, Les Gérats, Arâches-la-Frasse, Araches-la-Frasse, 74300
  • Flaine Ski Resort
    1 min walk
  • Golf Flaine Les Carroz
    6 min walk
  • Forum Ski Lift
    5 min drive
  • Megeve (MVV)
    67 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 55 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 64 sq m
  • Sleeps 8
  • 1 Queen Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 5 Bedrooms

Apartment, 5 Bedrooms

Apartment, 5 Bedrooms

  • 105 sq m
  • Sleeps 12
  • 1 Queen Bed and 8 Twin Beds

View all photos for Apartment, 4 Bedrooms

Apartment, 4 Bedrooms

Apartment, 4 Bedrooms

  • 85 sq m
  • Sleeps 10
  • 1 Queen Bed and 6 Twin Beds

View all photos for Chalet, 4 Bedrooms

Chalet, 4 Bedrooms

Chalet, 4 Bedrooms

  • 105 sq m
  • Sleeps 10
  • 1 Queen Bed and 8 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior
Village De Vacances Les Flocons Verts
Pool
Pet-friendly
Free WiFi
Restaurant
4.0 out of 5, Very good, (4)
The price is CA $97
per night
CA $112 total
includes taxes & fees
30 Nov - 1 Dec
Village De Vacances Les Flocons Verts

About the area

Flaine

Near the slopes.Within a 10-minute walk of the hotel, you'll find Flaine Ski Resort and Golf Flaine Les Carroz. Also within 9 miles (15 km) are Les Esserts Ski Lift and Kedeuze Ski Lift.

What's nearby

  • Flaine Ski Resort - 1 min walk
  • Golf Flaine Les Carroz - 6 min walk
  • Morillon Ski Resort - 29 min drive
  • Grand Massif Express Gondola - 38 min drive
  • Samoens Ski Resort - 50 min drive

Getting around

  • Magland Station - 25 min drive
  • Geneva International Airport (GVA) - 75 min drive

Restaurants

  • ‪La Pente à Jules - ‬7 min drive
  • ‪Le Chalet d'Clair - ‬30 min drive
  • ‪Grain de Sel - ‬4 min drive
  • ‪Le Croc Blanc - ‬21 min drive
  • ‪Le Tire Fesses - ‬15 min drive

About this property

Dormio Resort Les Portes du Grand Massif

Ski-in/ski-out hotel near Flaine Ski Resort
After a day on the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a fitness center. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Parking is available for a fee.

This Flaine hotel is smoke free.

  • 53 guestrooms or units
  • 5 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Dormio Resort Les Portes du Grand Massif offers 53 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies or patios. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Flaine hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

Dutch, English, French, German

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Indoor pool
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10.00 per day)
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 13.50 for adults and EUR 6.75 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool
  • Spa services

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Cribs/infant beds (surcharge)
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Check-in is available 10 AM-1 PM on Sunday and holidays.

Pets

  • Pets: EUR 39.50 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 21.5 per week.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300.00 per stay
  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.50 for adults and EUR 6.75 for children
  • Self parking fee: EUR 10.00 per day
  • Pet fee: EUR 39.50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 21.5 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Odalys Refuge Golf Araches-la-Frasse
Odalys Residence Refuge Golf
Odalys Residence Refuge Golf Araches-la-Frasse
Dormio Resort Portes Grand Massif
Dormio Resort Portes
Dormio Portes Grand Massif
Dormio Portes
Dormio Les Portes Du Massif
Dormio Resort Les Portes du Grand Massif Hotel
Dormio Resort Les Portes du Grand Massif Araches-la-Frasse
Dormio Resort Les Portes du Grand Massif Hotel Araches-la-Frasse

Dormio Resort Les Portes du Grand Massif Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 2 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Poor reception in the property. We arrived at about 10 pm. No reception open. Eventually found an envelope taped to the wall with our room key in it and confusing instructions as to how to find room. On the day we left a couple had been waiting 8 hours to check in. Staff in general vsried fro rude to intolerant. The exception being the delightful ladies providing breakfast. The barman avoided any work at all and showed his real displeasure if you asked anything of him.. On the plus side great views and good apartments but a little isolated especially in the evening
Stayed 4 nights in Mar 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location for skiing Grand Massif
We used this for 6 days of skiing. Ski access is immediately across the street. One cannot ski back, but a free bus service is available. The staff spoke impeccable English and were always very helpful. There is a pleasant restaurant. Sometimes only a limited menu is available, e.g. one evening only a cheeses fondue with chacuterrie was available. Note that is was excellent.
Stayed 6 nights in Jan 2020

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment
The apartment was fantastic. A little bit away from everything but the views made up for it
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy clean spacious comfortable lovely view. Had a great stay would visit again for sure
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hard mattresses. Poor quality. 10% added to the rate quoted by Expedia for cleaning ( a very large smount!) Rude email from the hotel when we queried it referring us back to expedia. Extra charge for the car park and local taxes. Card machine not working when we checked in ao they came and asked us on Boxing Day ecening to return to reception to oay the car park cost. Dishwasher broke and this was replaced Christmas Day. We wete then asked if we minded if they installed some new cabinets. I dont think customer care is top on this hotels agenda. Lots of hidden costs
Stayed 7 nights in Dec 2018

10/10 Excellent

Khaledah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather is amazing and a place is very good and beautiful
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Bit of a let down
The hot tub only had one key that worked & towards the end of our stay the health sure had no hot water so the sauna and steam room did not work. They refused to give us one toilet roll for the last day of our stay so we had to buy a pack of 4 (£3!!). We were then charged an additional £80 for sheets & towels; an expense that we were not warned about in advance!!

8/10 Good

Angela, Scotland

Liked: Staff & service, property conditions & facilities, room comfort
Lovely chalet with amazing view
The reception is opened 9-12 and 3-8. We arrived at 12.30 and a member of staff would not store our luggage and there was no access into the building. Fortunately we found someone else who was more customer focused and opened the reception to let us leave luggage. Expedia is not accurate with regards to map location and linen/towel charge, the hotel is not in the centre and we paid €220 for linen and towels for 3 nights however the 4 bed chalet was great with amazing views and lovely reception staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Amazing Swimming pool, sauna and jacuzzi overlooking the snowy mountains. 5 star apartments with everything you need on site ski hire restaurant and bar.

2/10 Terrible

chris, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not where it says it is. Not clean. Hidden costs
Avoid if at all possible. The location, though advertised as central Flaine is not Flaine, it is 5-10 minute drive up the hill, requiring a navette bus to ski. This also makes it rather difficult to find on the first day. The hot tub didn't work most of the time and when it did it was tepid at best. The room was dirty, with dirty socks lying around and to top it all off, they tried to charge an 80 euro cleaning fee for a room that wasn't even clean. One strong positive to finish was being able to order croissants and baguettes to be collected each morning from reception.

6/10 Okay

Mik, geneve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good new facilities with spectacular views.
New facilities, especially the pool and sauna area with great views. Hotel should state service fees clearly, as current pricing is misleading on its own. Overall value fine though.

10/10 Excellent

Arnaud, aix en Provence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacances a Flaine
vacances a Flaine bel emplacement et jolies chambres. on a apprécié les bracelets et activités gratuites
Stayed 6 nights in Jul 2019

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle residence très bonne adresse
Residence de charme et agreable. Belle prestation ( piscine, sauna, hammam, fitness, restaurant) Les appartements sont modernes spacieux et bien équipés (sb dans chaque chambes ainsi que tv, literie de qualité)
Stayed 2 nights in Feb 2019

10/10 Excellent

Keunwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable sejour
Stayed 7 nights in Jul 2018

4/10 Poor

Sébastien

Liked: Room comfort
Disliked: Staff & service
Arnaque
On nous fait payer 120 € de frais de préparation de l'appartement pour 2 nuits. La table extérieure n est pas propre. Le lave vaisselle ne fonctionne pas et il y a de la vaisselle dedans, il est débranché a notre arrivée mais aucune indication nous est donnée a l'accueil alors qu'ils sont au courant.
Stayed 2 nights in Aug 2018

6/10 Okay

Stop

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
ATTENTION AUX FRAIS CACHÉS, SPÉCIALITÉ D'EXPEDIA !
Le pire du pire est pour la plate-forme Expedia, spécialiste des frais supplémentaires cachés dont in découvre l'étendue à l'arrivée. Détestable. PLUS JAMAIS EXPEDIA !!! Ceci mis à part, je dois à la bienveillance du réceptionniste de l'établissement d'en avoir été averti par un appel la semaine précédente, ce qu'il n'est bien sûr pas supposé faire... En dehors de tout ceci, le Dormio Resort est une belle résidence, très bien placée avec un panorama à couper le souffle. Grand confort et prix très raisonnables hors saison. Seul bémol, forte odeur de vomi dans une des chambres, dont nous n'avions par bonheur pas besoin. Mais 126€ de frais supplémentaires d'entretien non annoncés, ça ternit le bilan...
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Un très agréable séjour avec de mauvaises surpris
L'hôtel est trés bien situé. Le logement très propre et bien équipé. Mais, nous avons eu la désagréable surprise de nous voir réclamer 80 euros pour le ménage alors que lors de ma réservation sur Expédia, le prix indiqué était "tout compris". 80 euros pour seulement 2 nuits, C'est beaucoup !!!Je ne recommanderai pas cet hôtel.
Stayed 2 nights in Jul 2018