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Hotel Spa Princesa Parc Excellence

5.0 star property
Family-friendly 5-star hotel with children's club

Choose dates to view prices

Photo gallery for Hotel Spa Princesa Parc Excellence

Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Aerial view
Terrace/patio
Down comforters, minibar, in-room safe, desk
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
Ctra. General – Arinsal, La Massana, Arinsal, Andorra, AD400
  • Arinsal Ski Lift
    ‪5 min drive‬
  • Pal-Arinsal Ski Resort
    ‪8 min drive‬
  • Caldea Spa
    ‪10 min drive‬
  • La Seu d'Urgell (LEU)
    ‪42 min drive‬

Room options

View all photos for Royal Suite, 1 Queen Bed with Sofa bed, Valley View

32-inch flat-screen TV with satellite channels, TV

Royal Suite, 1 Queen Bed with Sofa bed, Valley View

  • 40 sq m
  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Family Room, 2 Bedrooms, Connecting Rooms | Children's theme room

Family Room, 2 Bedrooms, Connecting Rooms

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, 1 Bedroom, Non Smoking, Jetted Tub

Down comforters, minibar, in-room safe, desk

Family Room, 1 Bedroom, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Down comforters, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Non Smoking, Jetted Tub

Down comforters, minibar, in-room safe, desk

Standard Double Room, Non Smoking, Jetted Tub

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking, Jetted Tub

Down comforters, minibar, in-room safe, desk

Superior Single Room, Non Smoking, Jetted Tub

  • 25 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking, Jetted Tub

Down comforters, minibar, in-room safe, desk

Standard Single Room, Non Smoking, Jetted Tub

  • 25 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Suite, 1 Queen Bed with Sofa bed, Terrace, Valley View

32-inch flat-screen TV with satellite channels, TV

Royal Suite, 1 Queen Bed with Sofa bed, Terrace, Valley View

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, Mountain View

Down comforters, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room, Non Smoking, Jetted Tub

Down comforters, minibar, in-room safe, desk

Superior Double Room, Non Smoking, Jetted Tub

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Bedroom, Hot Tub, Valley View

Down comforters, minibar, in-room safe, desk

Family Room, 1 Bedroom, Hot Tub, Valley View

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Royal Suite, 1 Queen Bed, Terrace, Valley View

32-inch flat-screen TV with satellite channels, TV

Royal Suite, 1 Queen Bed, Terrace, Valley View

  • 40 sq m
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Down comforters, minibar, in-room safe, desk

Junior Suite

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Down comforters, minibar, in-room safe, desk

Junior Suite

  • 40 sq m
  • Valley view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Jetted Tub, Valley View

Room amenity

Junior Suite, 1 Double Bed with Sofa bed, Jetted Tub, Valley View

  • 40 sq m
  • Valley view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Family Room, 2 Bedrooms, Jetted Tub, Valley View

View from room

Family Room, 2 Bedrooms, Jetted Tub, Valley View

  • 40 sq m
  • Valley view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Arinsal

Close to the boardwalk/promenade.Steps from the hotel, you'll find Els Orriols Ski Lift and Comapedrosa Highlands Trail. Valles del Comapedrosa Nature Park and Pontal de Maceió Beach are also within half a mile (1 km).

What's nearby

  • Comapedrosa Highlands Trail - 6 min walk - 0.4 km
  • Arinsal Ski Lift - 5 min drive - 5.0 km
  • Pal-Arinsal Ski Resort - 8 min drive - 8.4 km
  • Caldea Spa - 10 min drive - 9.3 km
  • Pyrenees Andorra Shopping Centre - 11 min drive - 10.2 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • La Seu d'Urgell (LEU) - 42 min drive

Restaurants

  • ‪Borda De L'avi - ‬3 min drive
  • ‪Factory Arinsal - ‬3 min walk
  • ‪Cafe Don Piacere - ‬4 min drive
  • ‪Pizzeria Angelo - ‬4 min drive
  • ‪Borda Xixerella - ‬3 min drive

About this property

Hotel Spa Princesa Parc Excellence

Family-friendly 5-star hotel with children's club
Hotel Spa Princesa Parc Excellence offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a nightclub, and a terrace are also featured at the luxury Hotel Spa Princesa Parc Excellence. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 43 guestrooms or units
  • Nightclub
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Spa Princesa Parc Excellence offers 43 accommodations with indoor private hot tubs and minibars. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Catalan, English, French, Portuguese, Russian, Spanish

Similar properties

Seasonal outdoor pool, open 10 AM to 6:30 PM, pool umbrellas

Hotel Spa Princesa Parc

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.1 out of 5, Very good, 192 reviews
The price is CA $85
CA $96 total
includes taxes & fees
Apr 14 - Apr 15
Hotel Spa Princesa Parc

Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 15 per night)
  • Covered self parking on site (EUR 20 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 21 to April 25:
  • Spa
The property will be renovating from November 23 2025 to December 2 2025 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 18.00 for adults and EUR 12 for children
  • Covered self parking fee: EUR 20 per night
  • Nearby parking fee: EUR 15 per night(394 ft away; open 24 hours)
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Parties and events are allowed on site. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:30 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Diana Parc Arinsal
Hotel Diana Parc
Diana Parc Arinsal
Diana Parc
Hotel Spa Diana Parc
Spa Princesa Parc Excellence
Hotel Spa Princesa Parc Excellence Hotel
Hotel Spa Princesa Parc Excellence Arinsal
Hotel Spa Princesa Parc Excellence Hotel Arinsal

Hotel Spa Princesa Parc Excellence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 89 reviews
Rating 8 - Good. 29 out of 89 reviews
Rating 6 - Okay. 15 out of 89 reviews
Rating 4 - Poor. 0 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tariq

Travelled with partner
Liked: Property conditions & facilities
Spa staff were extremely rud le and they don’t make it easy or comfortable to use the facility. We stayed in the 5* part of the hotel but they can’t even help with luggage and food wasn’t great. Also room was dirty and dated. Other staff friendly and location great for ski lift.
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Stayed 2 nights in Sep 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Was a great place to go bowling, swimming and general relaxation. There was a bus that would go into the main city. Not easily accessible to hikes without a car from this property and the gondola was not running during mid summer.
Stayed 1 night in Jul 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much about the place is very good, but a few frustrations for people with mobility difficulties. No complints though. Breakfast was outstanding.
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve being coming to Arinsal for over 20 years, it’s by far the best hotel in the area, you may pay a bit more for it, but it’s worth it!
Stayed 6 nights in Mar 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family stay!
Fantastic stay, the family interconnecting rooms were excellent. Loved the Al La Carte restaurant, so peaceful. Excellent service from everyone, start to finish. was aware that the spa was additional cost which was a bit disappointing, would have liked to have had at least one free visit for the stay. Having said that, the spa is far more than just a pool. Huge jacuzzi, cold water plunge pool, 3 saunas. Absolutely wonderful after a long day skiing. We went with 2 children and all loved it! Yes the places are limited but that it a good thing because it didn’t get overcrowded. We did need to book 2 days in advance to get the time we wanted but there was plenty of other availability. The only very minor bit of feedback that I would give is that the set evening menu for the children was very limited, only the same 3 meal options plus one special each evening, we were there for a week so it was very repetitive. The adult menu was great though! We’ll definitely be back.
Stayed 7 nights in Feb 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

glynis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A mixed hotel that suits everybody. It’s done in 4 blocks. We were in Diana! The rooms were nice and comfortable, not too hot, on the small side. Inadequate storage for a ski holiday. Half board was a real treat, not your traditional hotel buffet but a la carte and it was lovely. There was a bowling alley downstairs with a bar and snacks so the kids and families tended to congregate down there so it was nice not to have kids running around. I didn’t use the spa because the kids free hours didn’t suit. The cost is 20€ for 1 hr. I did have a massage from Paula and that was very special. Parking underground is 20€ a night. It’s doable but tight. The cable car is 200 metres - some steps involved. Nice ski area if there’s snow and others within a reasonable drive.
Stayed 3 nights in Dec 2023

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that it had a bowling alley and 3 underground level parking on site. many bars and restaurants on site. breakfast was superb. the staff was also very prompt and extremely helpful and polite especially as they have many renovation in progress.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel. Staff were really lovely and very helpful thoroughly recommend
Stayed 5 nights in Feb 2023

6/10 Okay

Peter

Stayed 7 nights in Dec 2022

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel shame about the restaurant staff
The hotel management and staff were generally very good but the restaurant staff for breakfast were terrible. Food was slow if ordered and the food was cold if off the buffet. Unatentive and bordering on rude all three days of our trip. The facilities of the hotel and the rest of our experience were very good.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Hotel amazing. Spectacular. Had a family themed suite with courtyard would highly recommend.
Stayed 2 nights in Jul 2019

8/10 Good

Darla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal en general muy amable y flexible, excepto en el spa (pero las instalaciones del spa muy bien). La comida de buena calidad y abundante. Las habitaciones bien, entiendo que las van actualizando.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merveilleux séjour
Un séjour fabuleux avec un personnel prévenant et aux petits soins. Un restaurant merveilleux avec des plats surprenants et délicieux dans un cadre idyllique. Tout est fait pour que nous nous sentions bien. Un hôtel calme et luxueux. Des prestations haut de gamme. Nous y reviendrons avec grand plaisir
Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco José Martínez

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien las comidas a la carta en su restaurante
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemos pasado unos días maravillosos en el hotel. Las instalaciones y la oferta de ocio así como el trato siempre atento de todo su personal (tanto de recepción como del restaurante Luis XV) han sido especialmente destacables. Los desayunos y cenas incluidos en la media pensión han sido espectaculares. Sin duda, repetiremos y lo recomendaremos.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Norbert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cama super cómoda
Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel suite jacuzzi
La suite étais magnifique avec salle de bain avec le jacuzzi idéale par contre a des moments ils y avait des remonté d odeur d égouts sinon petit déjeuner tres bon voila je conseille cette hotel la suite
Stayed 1 night in May 2024

10/10 Excellent

Sarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haut de gamme
Un séjour fabuleux dans un hôtel aux prestations haut de gamme. Nous avons profité du spa, de la salle de sport, de la salle de jeux, du bar, du restaurant. Le personne d’accueil est on ne peut plus serviable et d’une grande gentillesse. David notamment qui nous a conseillé plusieurs sites de randonnées et qui a tout fait pour que notre séjour soit des plus agréable. Une délicate attention nous attendait en chambre avec une bouteille frappée et des douceurs. Un petit déjeuner dans une salle somptueuse avec des produits frais et délicieux, des plats chauds fait minute. Notre chambre avait une literie douce et confortable, une salle de bain spacieuse. Je recommande cet établissement les yeux fermés.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Moyen
Hôtel 5* pour le tarif uniquement , 3* serait plus approprié ,chambre communicante pour nous assez spacieuse et bien équipée à première vue mais tout n’est pas en état de fonctionnement ( baignoire balnéothérapie en panne pression d’eau chaude en filet ( 1h30 pour remplir la baignoire qui au final fut froide …) joints crasseux ou absents traces au fond des baignoires , carrelage coulures de je ne sais quoi sur les murs … accès piscine payant 15€ l’heure et sur réservation qu’on soit client de l’hôtel ou non … buffet très maigre sans saveur à 25€/per et 18€ pour les enfants… espace massage simplet mais tarif haut de gamme . Au bar personne ne vous sert a vous de vous levez … bref nous n’y reviendrons pas .
Stayed 4 nights in May 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024