North American couple on vacation: we liked this hotel, it's small, clean, the staff was friendly. It looked like the pictures, and had a pedestrian only street in front. The mattress was the hardest we'd ever encountered. Our issue was being white people with poor Spanish. We chose Armenia as a bigger town central to the coffee growing area, as we were going to be visiting several towns in the area. This hotel isn't in tourist area, though. Don't look for English to be spoken. We stood out from the locals and were targeted by beggars.Having said that, we had no problem with getting Ubers at the corner and it's cheap to get to Filandia etc. Also, we love street food so the vendors around this hotel were great, especially the arepa vendors - in this area the arepas were fluffy pancakes filled with mild cheese then butter and honey on top. Yummy!