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Holiday Inn Express New Orleans - St Charles, an IHG Hotel

3.0 star property
3-star boutique hotel near National World War II Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express New Orleans - St Charles, an IHG Hotel

Exterior
Exterior
Exterior
Restaurant
Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    4 min walk
  • Magazine Street
    5 min walk
  • Ernest N. Morial Convention Center
    11 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    19 min drive

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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Exterior

Sonesta ES Suites New Orleans Downtown

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.1 out of 5, Very good, (1012)
The price is CA $205
per night
CA $240 total
includes taxes & fees
8 Dec - 9 Dec
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About the area

New Orleans

Arts/Warehouse District stay.At this Arts/Warehouse District hotel, you'll be steps from National World War II Museum and within a 15-minute walk of Ernest N. Morial Convention Center. Bourbon Street and Caesars Superdome are also within 2 miles (3 km).

What's nearby

  • National World War II Museum - 4 min walk - 0.4 km
  • Ernest N. Morial Convention Center - 11 min walk - 0.9 km
  • Bourbon Street - 16 min walk - 1.4 km
  • Caesars Superdome - 16 min walk - 1.4 km
  • Caesars New Orleans Casino - 19 min walk - 1.6 km

Getting around

  • Saint Charles at Saint Joseph Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Popeyes Louisiana Kitchen - ‬5 min walk
  • ‪Pêche - ‬7 min walk
  • ‪Herbsaint - ‬5 min walk
  • ‪Flamingo A-Go-Go - ‬5 min walk
  • ‪True Food Kitchen - ‬3 min walk

About this property

Holiday Inn Express New Orleans - St Charles, an IHG Hotel

3-star boutique hotel near National World War II Museum
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express New Orleans - St Charles, an IHG Hotel. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 135 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • 1 conference room
Holiday Inn Express New Orleans - St Charles, an IHG Hotel offers 135 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night)
  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • iPod dock
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per night
  • Valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Holiday Inn Express New Orleans - St Charles, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 876 reviews" "
Rating 8 - Good. 228 out of 876 reviews" "
Rating 6 - Okay. 105 out of 876 reviews" "
Rating 4 - Poor. 67 out of 876 reviews" "
Rating 2 - Terrible. 102 out of 876 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

8/10 Good

Champagne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested house keeping before I left and was told they were coming right up. When I returned, I noticed my room was exactly how I left it and not cleaned. I called the front desk and was told the staff had left for the day. Being that I was only there for one more night, I didn't feel like packing my stuff to move to another room so I declined that offer. I do appreciate their willingness to accommodate. However I was disappointed in that I was told something that didn't actualize.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jay

Travelled with family
Disliked: Staff & service
Went to check in, rang buzzer 3 times, no response, no one at desk. Called hotel, said extension not available. Called again 10 minutes larer, went through prompts, not available. Went to a different hotel. Poor.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcus

Stayed 1 night in Aug 2024

10/10 Excellent

Charlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lorenzo Rosalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Place to Stay
Our stay was Awesome . The Staff was Polite and Helpful in all areas . They were very Classy, and very well dressed . The Hotel was very Clean ,the rooms were nice and breakfast was Great also . The only thing that i did not like was paying for Parking .
Stayed 1 night in Aug 2024

6/10 Okay

Jordyn

Liked: Staff & service, property conditions & facilities, room comfort
It was a nice stay overall. Please be aware and prepared to pay for parking because the hotel doesn’t provide it. The tub could’ve been cleaner as well.
Stayed 1 night in Aug 2024

10/10 Excellent

LaKisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were so amazing people. I really am going back to visit them again. They took care of me so good and they were very friendly. I would recommend this hotel to stay in because they know how to take care of a customer and they have good customer service.
Stayed 3 nights in Aug 2024

6/10 Okay

Tim

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
No eggs at breakfast
Quiet and since it was sunday i was able to park on the street next to the hotel for nothing which was nice..the breakfast was not as good as my last stay..stale bagels and no eggs..the person running the breakfast said they were waiting for a delivery. Worst part about it was i mentioned it to the front desk person when she asked how was my stay and she shrugged it off with no apology..very disappointing.
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Lorenzo Rosalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
AWESOME STAY
Stayed 2 nights in Aug 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice stay for the price. Only knock was the lack of variety in the breakfast options but everything else was great. Friendly and attentive staff, clean facilities, and a great location right on the street car route.
Stayed 1 night in Aug 2024

10/10 Excellent

Clifton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly, and helpful staff. Thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmaine was excellent and provided great customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is amazing. Everyone behind the check in desk treated me very kindly and made me smile :)
Stayed 1 night in Aug 2024

2/10 Terrible

Henry

Travelled with family
Disliked: Property conditions & facilities
Poor design
The bathrooms designes for handicapped individuals is poorly designed. The water from the shower flows out to the sink area instead of the drain. We had to use towels to hold the water back. My mom slipped and feel while brushing her teeth.
Stayed 1 night in Aug 2024

2/10 Terrible

Paula

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Ac seemed not to be working.i hate the parking situation. Workers were very pleasant
Stayed 1 night in Aug 2024

4/10 Poor

Gavin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was centrally located in New Orleans with comfortable beds. The staff was great.
Stayed 2 nights in Jul 2024

4/10 Poor

Gavin

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Overall unpleasant experience. Started off with only one working elevator to our 7th floor room. Then the door to our room was hard to open. The breakfast was sub-par. The on sight parking was $43 dollars a night with homeless people hanging around the parking lot. On the plus side the hotel was centrally located the staff was great and the bed was very comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Darshan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Place to Stay
Stay was great. No one bothered me and all the front desk attendants were very kind. My only real complaint is that the ice machine on my floor (9) did not work, but I was able to go to another floor (3) after asking about it. The air conditioning worked very well, the room was clean and breakfast was available every morning as advertised.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nora Ivette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides having to pay for the parking, everything was great
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JWM review
Over all it was a good stay. Only a couple of simple maintenance items. 1: bathroom exhaust fan didn't work. 2: ceiling light in bathroom didn't work. 3: shower didn't completely drain. Still had water in shower floor next morning after sitting 8 - 10 hours.
Stayed 2 nights in Aug 2024