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Hotel Eden Roc

5.0 star property
Upscale beachfront hotel with 4 restaurants

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Eden Roc

Aerial view
Deluxe Suite, Lake View
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Reception
Small Standard Double Room | Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Via Albarelle 16, Ascona, TI, 6612
  • Galleria Borgo
    7 min walk
  • Golfclub Patriziale Ascona
    12 min walk
  • Ascona Beach
    16 min walk
  • Lugano (LUG-Agno)
    38 min drive

Room options

View all photos for Comfort Single Room

Premium bedding, down comforters, minibar, in-room safe

Comfort Single Room

  • 24 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Small Standard Double Room

Small Standard Double Room

Small Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Partial Lake View

Deluxe Double Room, Partial Lake View

Deluxe Double Room, Partial Lake View

  • 30 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Lake View

Superior Suite, Lake View

Superior Suite, Lake View

  • 65 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View

Deluxe Suite, Lake View

  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Giardino Ascona
Pool
Hot tub
Breakfast included
Spa
4.9 out of 5, Exceptional, (67)
The price is CA $1,179
per night
CA $1,239 total
includes taxes & fees
13 Oct - 14 Oct
Giardino Ascona

About the area

Ascona

On the beach.Within a 10-minute walk of the hotel, you'll find Ascona Ferry Terminal and Galleria Borgo. Ascona Beach and Museo Comunale d’Arte Moderna are also within 2 miles (3 km).

What's nearby

  • Fondazione Monte Verita - 20 min walk
  • Monte Verità - 5 min drive
  • Piazza Grande - 5 min drive
  • Old Town - 6 min drive
  • Castello Visconteo - 7 min drive

Getting around

  • Locarno (ZJI-Locarno Train Station) - 10 min drive
  • Lugano (LUG-Agno) - 38 min drive

Restaurants

  • ‪Bar Muraccio - ‬7 min walk
  • ‪Seven Easy - ‬5 min walk
  • ‪Trattoria La Taverna - ‬10 min walk
  • ‪Osteria Nostrana - ‬5 min walk
  • ‪Delta Beach Lounge - ‬12 min walk

About this property

Hotel Eden Roc

Upscale beachfront hotel with 4 restaurants
Simply step outside to unwind on the hotel's beach. At Hotel Eden Roc, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like water skiing and kayaking.

Free breakfast is available daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, an outdoor pool, and a spa tub. You'll have access to the indoor pool at a partner property. Valet parking is free.

This 5-star Ascona hotel is smoke free.

  • 95 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • Meeting rooms
  • 150 sq ft of conference space
  • 14 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Eden Roc offers 95 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Ascona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Free babysitting
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 4 restaurants
  • 1 poolside bar and 1 bar

Things to do

  • Access to nearby indoor pool
  • Arcade/game room
  • Bike parking
  • Bike storage
  • Boat tours
  • Boating
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Motor boating
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Spa tub
  • Steam room
  • Water skiing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 45-inch flat-screen TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from September 29 2024 to April 17 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from November 01 to April 30:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CHF 45 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 140 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 380 per person (one way)
  • Pet fee: CHF 45 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 140 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: TWINT
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash, mobile payments, and TWINT. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • The outdoor pool opens for the season in April.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

EDEN ROC Ascona
HOTEL EDEN ROC
HOTEL EDEN ROC Ascona
Hotel Eden Roc Hotel
Hotel Eden Roc Ascona
Hotel Eden Roc Hotel Ascona

Hotel Eden Roc Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 119 reviews" "
Rating 8 - Good. 30 out of 119 reviews" "
Rating 6 - Okay. 0 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! the staff is amazing. I will be back :)
Stayed 1 night in May 2024

10/10 Excellent

timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice and caring staff. Always helpful
Stayed 3 nights in May 2023

10/10 Excellent

John

Stayed 4 nights in Aug 2022

10/10 Excellent

Mark

Stayed 2 nights in Feb 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Emre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the decoration was very retro and unique
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Frederic

Liked: Cleanliness
Swiss prices...
One has to be fair - comparing Swiss hotels internationally will always result in the verdict ‚overpaid‘. This hotel is no exception. Nice site, but very old (not in a bad condition) and not modern. Good service but not good enough for what you pay.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Hotel Eden Roc is relaxation perfection. Kind staff, excellent location, delicious food, and all set in the idyllic garden of Eden. It was a very low key, pampered choice for a solo trip. I'd recommend this as a great couple's weekend.
Stayed 4 nights in May 2021

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay.
Amazing stay, exceptional service at all front (reception, spa, restaurant, valet, concierge etc...). Very kind and alert staff. Gentle and nice attention at all time.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance, the cleanliness, the courtesy and informal effectiveness of the staff
Stayed 2 nights in Jun 2019

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Magnificent place on lakeshore
A truly magnificent place, location (right on the lake) and gardens/swimming pool.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

10/10 Excellent

debbie, greeneich ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Close to town yet private and lush and right on the lake. The service was exemplary! Room was extremely clean and updated.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Great variety of cuisines.
Great staff: thank you for a short, but great stay. Ascona and the setting with the lake, the mountains and the picturesque harbors are unique experiences

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nancy, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was happy there!
Unforgetable

10/10 Excellent

Michael, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slice of heaven
Hotel Eden Roc is not only a beautiful resort in a fantastic location, but I must say the hotel service was second-to-none. At every level the staff was ready to please, and could not have been more friendly. An especially nice touch was the welcome champagne Apero by the General Manager. Very personal and impressive! We will return.

10/10 Excellent

frequent traveller, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every respect

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Rita

Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. Klasse !!
Der Aufenthalt war 1. Klasse. Top Hotel an top Lage !
Stayed 1 night in Sep 2023

10/10 Excellent

Franz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutes Tophotel in Ascona
Das Eden Roc dürfte das beste Hotel am Lago Maggiore sein - jedenfalls war dies unsere Erfahrung. Vom Wellnessbereich bis zu den Restaurants, Zimmer und Strand bleibt nichts zu wünschen übrig. Eine absolute Topaddresse - die allerdings auch ihren Preis hat.
Stayed 5 nights in May 2023

8/10 Good

Fäh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer mit Bergsicht !!??
Wir waren vor Jahren schon einmal im Eden Roc. Wir buchten wieder im Eden Roc. Zu unserer Ueberraschung waren wir dann nicht im Eden Roc sondern im Marina. Zimmer mit Bergsicht !! Mit Bergsicht dachte ich an den Blick auf die gegenüberliegenden Berge. Wir logierten im untersten Geschoss,(Zimmer 5) davor ein grosser Parkplatz und über den Sträuchern und Bäumen konnte man knapp einen Hügel sehen. Zum Morgenessen hatte man einen Marsch von beinahe einem halben Kilometer zu absolvieren (mit Jahrgang 1933 !!) Die Ausstattung des Zimmers war in jeder Beziehung okay, würden uns bei einer zukünftigen Buchung vorher besser informieren lassen.
Stayed 3 nights in May 2023