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Comfort Suites Outlet Center

2.5 star property
Hotel near Asheville Outlets in Asheville

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Photo gallery for Comfort Suites Outlet Center

Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Reception
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Lobby
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry

Explore the area

Map
890 Brevard Road, Asheville, NC, 28806
  • Asheville Outlets
    ‪1 min walk‬
  • The Orange Peel
    ‪10 min drive‬
  • Biltmore Estate
    ‪19 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Pet Friendly)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, Multiple Beds, Non Smoking (Pet Friendly)

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Asheville

West Asheville stay.A stay at this West Asheville hotel places you within half a mile (1 km) of Asheville Outlets and 3 miles (5 km) of North Carolina Arboretum. Also within 9 miles (15 km) are Pack Square and The Orange Peel.

What's nearby

  • Asheville Outlets - 1 min walk - 0.0 km
  • North Carolina Arboretum - 4 min drive - 3.6 km
  • The Orange Peel - 10 min drive - 11.1 km
  • Biltmore Winery - 19 min drive - 15.6 km
  • Biltmore Estate - 19 min drive - 14.8 km

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Papa's & Beer - ‬5 min walk
  • ‪Sand Hill Kitchen - ‬4 min drive
  • ‪Taco Bell - ‬3 min walk

About this property

Comfort Suites Outlet Center

Hotel near Asheville Outlets in Asheville
Comfort Suites Outlet Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 2500 square feet (232 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Outlet Center. Self parking is free. A complete renovation of Comfort Suites Outlet Center was completed in July 2023.

This Asheville hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 5 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Built in 1989
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
Comfort Suites Outlet Center offers 125 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Suite, 1 Bedroom, Non Smoking

Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,145 reviews
The price is CA $106
CA $120 total
includes taxes & fees
6 Apr - 7 Apr
Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC

Property amenities

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville

Comfort Suites Outlet Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1036 reviews
Rating 8 - Good. 294 out of 1036 reviews
Rating 6 - Okay. 92 out of 1036 reviews
Rating 4 - Poor. 39 out of 1036 reviews
Rating 2 - Terrible. 25 out of 1036 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kathleen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't stay there again
Jacuzzi tub room, jets didn't work. Room seemed dingy. Bed was kind of hard. Nice area and the free breakfast was good. Our room card stopped working after the first day, had to go all the way back downstairs with a baby to get it reset. Person said it happens like 10 times a day. On the last day, the elevator broke. Hauling all our stuff down 3 flights of stairs to check out the next morning was not fun.
Stayed 3 nights in Dec 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the elevator being out of service, which did not concern me at all, the hotel looked fantastic.
Stayed 1 night in Dec 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Biltmore.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kazim

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is terrible dirty, very low quality breakfast, rock hard bread, old bread and dirty.
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Overall the hotel was beautiful, charming and the view was breathtaking. We had to contend with construction, that was not mentioned when booking the reservation.
Stayed 3 nights in Aug 2024

8/10 Good

Antonio

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and always been great. This time the water could have been hotter but was still good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice continental breakfast and nice amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Juan Antonio

Stayed 2 nights in Aug 2024

6/10 Okay

Juan Antonio

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool area has not been properly maintained it was empty with dirt, trash, and an amenity that is included with the stay was not impressive. The breakfast menu was very limted with pretty much only one selection and nothing else.
Stayed 2 nights in Sep 2024

10/10 Excellent

Willie

Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Mary Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Sep 2024

10/10 Excellent

Al

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Terry, Traverse City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bed. Room was great too. One elevator is a problem. I was on the 5th floor and waiting during the morning was a pain. A couple of times I walked the stairs.
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outlet mall on site
Stayed 1 night in Sep 2024

6/10 Okay

Mildred

Liked: Cleanliness, staff & service, amenities
Liked ɓreakfast, big room, convenience. Lack of hot water. We had no hot water in our jetted tub so could not use. Leaky toilet, had to flush toilet sometimes 3x, which we did not report anything until we checked out. Floor didnt look like it had been cleaned. Had some stuff on it. Carpet in hallways need cleaning or replaced. Staff was wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Santos

Stayed 2 nights in Sep 2024

8/10 Good

Rena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, we were hauling a camper. Breakfast had lots of options. Only thing was the neighbors were load.
Stayed 1 night in Sep 2024

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
The place was dirty and run down. The hallway and elevator were very dirty. There were signs that there was ice and vending on the floor but there wasn’t except for the1st floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The room was very comfortable and the staff friendly. The location was convenient for us
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024