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Crowne Plaza Resort Asheville by IHG

3.5 star property
3.5-star golf hotel near Harrah's Cherokee Center - Asheville

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Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
1 Resort Dr, Asheville, NC, 28806
  • Harrah's Cherokee Center - Asheville
    ‪4 min drive‬
  • The Orange Peel
    ‪4 min drive‬
  • University of North Carolina at Asheville
    ‪5 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

Asheville

West Asheville stay.With a stay at this West Asheville hotel, you'll be within half a mile (1 km) of Asheville Treetops Adventure Park and 2 miles (3 km) of Grey Eagle. New Belgium Brewing Company and Aston Park are also within 2 miles (3 km).

What's nearby

  • Downtown Market Asheville - 4 min drive - 3.4 km
  • Harrah's Cherokee Center - Asheville - 4 min drive - 3.8 km
  • The Orange Peel - 4 min drive - 4.3 km
  • University of North Carolina at Asheville - 5 min drive - 5.5 km
  • Biltmore Estate - 18 min drive - 10.7 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Cookout - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪River Duck - ‬4 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Crowne Plaza Resort Asheville by IHG

3.5-star golf hotel near Harrah's Cherokee Center - Asheville
Crowne Plaza Resort Asheville by IHG offers its guests a golf course, 2 outdoor swimming pools, outdoor tennis courts, and indoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 365973 square feet (34000 square meters) and includes a conference center. An indoor pool, a seasonal outdoor pool, and a fitness center are also featured at the business-friendly Crowne Plaza Resort Asheville by IHG. You'll have access to the indoor pool and health club at a partner property. Self parking is free.

This 3.5-star Asheville hotel is smoke free.

  • 274 guestrooms or units
  • 5 levels
  • 365973 sq ft of conference space
  • 34000 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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  • Hot tub
  • Breakfast included
  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 15 outdoor tennis courts
  • 2 outdoor pools
  • 5 indoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Golf
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Mountain biking
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in, hostess realized I was on a motorcycle and offered great room options. Later, Natalie helped mexeith business center computer access, healthy meal was terrific - hot, delicious, cooked perfectly - even the dining music was great. Love this place!
Stayed 1 night in Apr 2025

4/10 Poor

william

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Cindy

Stayed 1 night in Jan 2025

2/10 Terrible

Tyler

Disliked: Cleanliness, property conditions & facilities
Nothing like the pictures online.
Stayed 3 nights in Jan 2025

6/10 Okay

Rachel

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My in laws had a great stay! In their own words, "The food at the hotel was amazing and banging"
Stayed 2 nights in Dec 2024

8/10 Good

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quick business trip. They moved me when the lock to my first room didn’t function. It looked like a nice place to spend some more time in warmer weather.
Stayed 1 night in Dec 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and restaurant very nice
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Biltmore visit

Lobby area was beautiful, very welcoming and cozy with large fire place and bar and sitting area. Restaurant food and drink very good. Room was clean and well appointed. Room temp was nice considering it was chilly out. Good location, close to Biltmore estate nd other venues. Would stay again
Biltmore at night
Stayed 1 night in Dec 2024

10/10 Excellent

Valeria

Stayed 1 night in Aug 2024

10/10 Excellent

Kelton

Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's absolutely beautiful and the staff so kind and accommodating.
Stayed 1 night in Nov 2024

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people, still being there for others

Still feeling the effects, after Hurricane Helena, the hotel was doing well to adjust, to business, with the still imposed "Water restriction" and "Displaced local families". All the staff members displayed very positive attitudes and were always helpful. The breakfast staff was very friendly and sociable. When asked about they were doing, they would share, all the while still trying to be positive and very professional.
Stayed 2 nights in Nov 2024

6/10 Okay

Brianna, Rocky Mount

Liked: Staff & service, amenities
Average stay. Rooms could be updated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Sep 2024

2/10 Terrible

Ana Maria, Montreal

Stayed 1 night in Sep 2024

2/10 Terrible

Margaret

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel had no electricity had no water. I did get a confirmation the morning of our stay. Confirming our reservation. I would like again to know what the status is of my refund of over $400.
Stayed 2 nights in Sep 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Stayed 1 night in Sep 2024

6/10 Okay

Phillip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People were great. The lobby is impressive. The rooms need a major overhaul.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

William

Disliked: Cleanliness, amenities
Dated.
Stayed 3 nights in Sep 2024