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Crowne Plaza Resort Asheville, an IHG Hotel

3.5 star property
3.5-star golf hotel in West Asheville

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Resort Asheville, an IHG Hotel

Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
1 Resort Dr, Asheville, NC, 28806
  • Grey Eagle
    4 min drive
  • Downtown Market Asheville
    4 min drive
  • Rita's Italian Ice
    10 min walk
  • Asheville, NC (AVL-Asheville Regional)
    17 min drive

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1005)
The price is CA $178
per night
CA $201 total
includes taxes & fees
5 Jan - 6 Jan
Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

About the area

Asheville

West Asheville stay.With a stay at this West Asheville hotel, you'll be within half a mile (1 km) of Asheville Treetops Adventure Park and 2 miles (3 km) of Grey Eagle. Aston Park and New Belgium Brewing Company are also within 2 miles (3 km).

What's nearby

  • Grey Eagle - 4 min drive
  • Harrah's Cherokee Center - Asheville - 4 min drive
  • The Orange Peel - 4 min drive
  • University of North Carolina at Asheville - 5 min drive
  • Biltmore Estate - 16 min drive

Getting around

  • Asheville Regional Airport (AVL) - 17 min drive

Restaurants

  • ‪Cookout - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪River Duck - ‬4 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Crowne Plaza Resort Asheville, an IHG Hotel

3.5-star golf hotel in West Asheville
Crowne Plaza Resort Asheville, an IHG Hotel offers its guests a golf course, 2 outdoor swimming pools, outdoor tennis courts, and indoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 365973 square feet (34000 square meters) and includes a conference center. An indoor pool, a seasonal outdoor pool, and a fitness center are also featured at the business-friendly Crowne Plaza Resort Asheville, an IHG Hotel. You'll have access to the indoor pool and health club at a partner property. Self parking is free.

This 3.5-star Asheville hotel is smoke free.

  • 274 guestrooms or units
  • 5 levels
  • 365973 sq ft of conference space
  • 34000 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Resort Asheville, an IHG Hotel offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 10-25 for adults and USD 0-15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 5 indoor tennis courts
  • 2 outdoor pools
  • 15 outdoor tennis courts
  • Access to nearby health club
  • Access to nearby indoor pool
  • Bicycle rentals
  • Fitness center
  • Golf course
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1001 reviews" "
Rating 8 - Good. 274 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 75 out of 1001 reviews" "
Rating 2 - Terrible. 44 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Phillip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People were great. The lobby is impressive. The rooms need a major overhaul.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

William

Disliked: Cleanliness, amenities
Dated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very relaxing vacation
This was a very relaxing stay, especially with the spa available nearby. We stayed five days and had wine nights on the patio with our friends and looked forward to using the hot tub, steam room and pools. I could easily walk from our room to the outdoor pool area and enjoyed sitting in the shade on a lounge chair by the water. Would love to do it all over again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Anna

Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

2/10 Terrible

Max

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice grounds. Dog friendly. Clean room. And, Steve, the property black bear.
Stayed 3 nights in Sep 2024

8/10 Good

Ellen

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the views, and comfort.
Stayed 2 nights in Aug 2024

6/10 Okay

Ben

Travelled with partner
Liked: Staff & service
The hotel is dated and the smell of smoke was very strong on the wing I stayed in as well as in the room. It wasn’t so bad that I canceled, but I think if I return to the area I will stay somewhere else.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness
Crown Plaza? Maybe the lower end.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

RObert

Travelled with family
Liked: Staff & service
Take some clubs, and a screwdriver
Property is dated, doors are in bad shape with bad patio door locks coming out of the wall- things are spread out with poor sinage on amentias etc. Servers were good (but aggressive at buffet breakfast). Phones in rooms did not work, should remove if broken. No service to rooms, and patios need power wash. Would have been nice to get welcome email with overview of ammenties before stay
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was nice-the rooms could use some help-like microwave, exhaust fan in bathroom so fire alarm doesn’t get activated when u take a shower, and better internet
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Lobby was lovely. Room was updated. But our patio was basically on the sidewalk, faced our car and parking lot and the main drive into the hotel. Based on the hotel pictures , I chose the hotel so we could sit outside and relax and that was not an option on our patio. The place was mostly empty and huge. No reason they couldn’t put guests on the second floor for better views. As others have mentioned, the walls are truly paper thin. The primary pool is full of children and not relaxing if you’re looking for that. The other pool appears open to the public and also full of children (probably even more). The grounds appear to be nice but there wasn’t really a way to enjoy them and relax. This may be a great place for kids but for adults looking for a relaxing getaway outside the city, likely not a good option.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mediation Center

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
teen court confrence
it was great but the beds were hard.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

A nice hotel. Great location, about a mile from downtown.
Stayed 2 nights in Aug 2024

6/10 Okay

Kayla

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was not very friendly, and the prices online need to be updated to match the breakfast buffet prices. We were told a different price then what was listed online.
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a number of times and really enjoyed our trip and stay. Great amenities and staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay here. Only obstacle is parking. I like to be able to come and go as I please, but couldn’t easily do so here.
Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff is very helpful and kind. I am very allergic to cigarettes smoke and the manager went above and way beyond trying to find me a room that did not smell of smoke or funky from being cleaned from pets. This guys was so very kind. The rooms are comfortable and the hotel is well maintained. It is and older property, but it has been updated with new carpets.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Bathrooms are outdated but overall stay was wonderful! Location is amazing! 5-15min from everything.
Stayed 3 nights in Aug 2024