DoubleTree by Hilton Asheville - Biltmore

4.0 star property
Family-friendly 4-star hotel near Biltmore Estate

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Asheville - Biltmore

Meeting facility
Bar (on property)
Indoor pool
Reception
Premium Room, 1 King Bed, Accessible, Non Smoking

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Housekeeping
  • Room service
  • Pet-friendly

Explore the area

Map
115 Hendersonville Road, Asheville, NC, 28803
  • Historic Biltmore Village
    7 min walk
  • Mission Hospital
    3 min drive
  • TGI Friday's
    1 min walk
  • Asheville, NC (AVL-Asheville Regional)
    16 min drive

Room options

Room, 1 Double Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Junior Suite One Queen and One Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Two Double Beds Non-Smoking with Balcony

  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Two Queen Beds Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

One King Bed Non-Smoking with Balcony

  • Sleeps 2
  • 1 King Bed

Suite One King Bed Non-Smoking

  • Sleeps 4
  • 1 King Bed

One King Bed

  • Sleeps 2
  • 1 King Bed

Suite Two Double Beds with Balcony

  • Sleeps 6
  • 2 Double Beds

Suite One King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Premium Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Premium Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

Classic One King and One Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Two Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Asheville

In shopping district.Within a 10-minute walk of the hotel, you'll find Cathedral Of All Souls and Historic Biltmore Village. Misson Occumed and Galilean Fisherman Free School are also within 2 miles (3 km).

What's nearby

  • Historic Biltmore Village - 7 min walk
  • The Orange Peel - 4 min drive
  • Harrah's Cherokee Center - Asheville - 5 min drive
  • Asheville Mall - 5 min drive
  • Biltmore Estate - 11 min drive

Getting around

  • Asheville Regional Airport (AVL) - 16 min drive

Restaurants

  • ‪Biltmore Estate - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Creamery at Antler Village on Biltmore Estates - ‬7 min walk
  • ‪Starbucks - ‬1 min walk

About this property

DoubleTree by Hilton Asheville - Biltmore

Family-friendly 4-star hotel near Biltmore Estate
DoubleTree by Hilton Asheville - Biltmore offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 129120 square feet (12000 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly DoubleTree by Hilton Asheville - Biltmore. Self parking is free.

  • 197 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • 129120 sq ft of conference space
  • 12000 sq m of conference space
  • Built in 1985
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Asheville - Biltmore offers 197 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: USD 9-16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 16 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 3.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Asheville Biltmore
DoubleTree Hilton Asheville Biltmore
DoubleTree Hilton Hotel Asheville Biltmore
DoubleTree Hilton Asheville Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Asheville
DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

DoubleTree by Hilton Asheville - Biltmore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1003 reviews" "
Rating 8 - Good. 244 out of 1003 reviews" "
Rating 6 - Okay. 105 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lara

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

nichole r

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Deborah, Brunswick

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
One of the elevators was out of service and mad for a much longer walk. Their cookies were good. Night staff were extremely friendly. Breakfast was not included in the price of the stay. Close to downtown and the Biltmore. A lot of restaurants within 5 miles but no sit down breakfast restaurants. No microwave!!
Stayed 2 nights in Sep 2024

6/10 Okay

Heriberto

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs renovations
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Stayed 3 nights in Aug 2024

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Christina

Liked: Staff & service
There were a few cops dealing with a disturbance in the parking lot when I arrived. Not sure how safe the area is. I noticed a security person in the parking lot when I left at 4:30am but he didn’t make sure I got to my car ok he headed inside. The first night you could hear a dog barking and the next morning also. When I asked the front desk about it she said it was the floor above me and did I want to change rooms. Shouldn’t the people with dogs be put further away from other guests if possible? Why should I have to move. The second night there was another dog barking on my floor it sounded like it was right in the hallway it was so loud. It was the worst hotel experience I’ve had with noise from dogs barking. The room felt cheap for the star rating. I expected better.
Stayed 2 nights in Aug 2024

8/10 Good

scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
everything was above average with the exception of water pressure.
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room that was clean and the climate control kept the room comfortable. The cookie was an amazing added bonus. It was very close to Biltmore Estate and downtown Asheville. I would recommend this hotel to a friend.
Stayed 2 nights in Aug 2024

10/10 Excellent

James W

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

WILLIAM

Travelled with family
Liked: Cleanliness
Terrible toilet tissue. Very thin! Expensive breakfast - could be complimentary with cost of room.
Stayed 1 night in Aug 2024

4/10 Poor

Kamal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

JEFF

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Teresa, Fairburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Staff & service
Was interrupted by staff opening my door without taking time to determine if we were in the room POOR!!
Stayed 1 night in Aug 2024

6/10 Okay

Kelly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel is very dated. Carpet was worn and stained. Bathroom was not very clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Stayed 3 nights in Aug 2024

2/10 Terrible

Marilyn

Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable hotel. Clean. Convenient. Nice decor and comfortable bed.
Stayed 1 night in Jun 2024