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TownePlace Suites by Marriott Asheville West

2.5 star property
Hotel near Biltmore Estate in Asheville

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Asheville West

Restaurant
Indoor pool
Studio, 1 King Bed
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
141 S BEAR CREEK RD, Asheville, NC, 28806
  • Asheville Outlets
    4 min drive
  • Antler Hill Village
    15 min drive
  • Biltmore Winery
    15 min drive
  • Asheville, NC (AVL-Asheville Regional)
    13 min drive

Room options

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson Asheville River Arts District

Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1007)
Country Inn & Suites by Radisson Asheville River Arts District

About the area

Asheville

West Asheville stay.With a stay at this West Asheville hotel, you'll be within half a mile (1 km) of WNC Farmers Market and 2 miles (3 km) of Center for Spiritual Living. French Broad River and Asheville Outlets are also within 3 miles (5 km).

What's nearby

  • Asheville Outlets - 4 min drive - 3.9 km
  • Harrah's Cherokee Center - Asheville - 6 min drive - 6.8 km
  • Antler Hill Village - 15 min drive - 12.4 km
  • Biltmore Winery - 15 min drive - 12.3 km
  • Biltmore Estate - 16 min drive - 11.0 km

Getting around

  • Asheville Regional Airport (AVL) - 13 min drive

Restaurants

  • ‪China Taste - ‬3 min drive
  • ‪Moose Cafe Asheville - ‬7 min walk
  • ‪Rocky’s Hot Chicken Shack - ‬4 min drive
  • ‪The Brew Pump - ‬3 min drive
  • ‪Cedric's Tavern - ‬15 min drive

About this property

TownePlace Suites by Marriott Asheville West

Hotel near Biltmore Estate in Asheville
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly TownePlace Suites by Marriott Asheville West. Free self parking is available.

This Asheville hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • Built in 2022
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Water dispenser
TownePlace Suites by Marriott Asheville West offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. 50-inch LED televisions come with cable channels and Netflix.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • High pile carpet in room
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV
  • Cable channels
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Towneplace Stes Marriott Asheville East
Towneplace Stes Marriott Asheville Outl
TownePlace Suites by Marriott Asheville West Hotel
TownePlace Suites by Marriott Asheville Outlet Area
TownePlace Suites by Marriott Asheville West Asheville
TownePlace Suites by Marriott Asheville West Hotel Asheville

TownePlace Suites by Marriott Asheville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 115 reviews" "
Rating 8 - Good. 10 out of 115 reviews" "
Rating 6 - Okay. 10 out of 115 reviews" "
Rating 4 - Poor. 3 out of 115 reviews" "
Rating 2 - Terrible. 8 out of 115 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel! Very clean. The pool was out because of a chemical issue- otherwise it was great! Also website said check out was 12 but it was 11.
Stayed 1 night in Aug 2024

6/10 Okay

Negar

Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the clean fresh design of the room. Excellent quality, except for the couch which was hard. Very low flow of water in the sink made shaving impossible. I liked the kitchener but did not use. Breakfast was highly disorganized. No flow. By the time I was seated with everything the hot food dad not hot. Frustrating. The quality of food was average. Nice outside amenities, like fire with chairs. Overall I would say it was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Leah

Travelled with family
Liked: Property conditions & facilities, room comfort
Excellent choice!
Super clean hotel and room with a great view of the Biltmore! Excellent service! The only complaint is road noise … nonstop because of location.
Stayed 1 night in Jul 2024

10/10 Excellent

Zulma

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very clean and well located!
Stayed 1 night in Jul 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Stayed 1 night in Jul 2024

2/10 Terrible

Brandi

Stayed 1 night in Jun 2024

2/10 Terrible

Indarjit

Business traveller
I paid $5 fir breakfast, it was sparse, not replenished, very little food and hardly any variety. I have stayed here many times in the past, and service and cleanliness has deteriorated
Stayed 2 nights in May 2024

10/10 Excellent

William ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 1 night in May 2024

10/10 Excellent

Robert, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 2 nights in May 2024

10/10 Excellent

van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could have stayed longer
Place is fabulous! Clean and friendly. Loved it! Close to highway. Great for long stays. Fridge, microwave, dishes, stove top. We didn’t need any of those but was nice to have.
Stayed 1 night in May 2024

10/10 Excellent

Lily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Newer hotel. Very nice front desk staff. Close to a lot of things. Have stayed here twice and enjoy it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always try to stay at TownePlace Hotels! Always friendly and easy check in. Two small things this visit- the bathroom floor felt sticky with slippers on. Also, wish you had scrambled eggs vs omelet w/ green peppers (Not a show stopper). Room was very comfortable but my room faced the front and I could hear the interstate very well. Otherwise, everything was great as usual!
Stayed 1 night in May 2024

10/10 Excellent

Pamela, Bishop

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff great. Breakfast quite mediocre. Lots of construction around property so outside very noisy.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024

2/10 Terrible

Carol

Travelled with pets
Disliked: Staff & service, property conditions & facilities
Outrageous pet fee was not disclosed. $80 for a dog?!?
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Best value anywhere. Kitchenette is awesome, and well supplied. Very clean, spacious and modern. Matrress was VERY comfortable (the famous Marriott mattress). No maid service until day 3. Friendly and competent staff. I've stayed in a few Townplace Suites, all have been equally excellent. The location of this hotel, Asheville NC, is a bit far from the tourist areas of interest, but it's easy to get around. No restaurants within walking distance, but a grocery store only a few miles away, can prepare my own meals. This location is convient to major highways. Breakfast wasn't worth the look, better to just make your own, or go out. However, Expedia charged me an extra five bucks a day to include breakfast with my booking, only to find it was free regardless. Expedia scammed me ten bucks. Book direct with the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice. The staff was so friendly. We didn’t take advantage of the breakfast as we like to eat breakfast out, but there were several things to choose from. I highly recommend staying here. I do suggest taking your own pillow if you like any thickness. We asked for an extra then it was good.
Stayed 3 nights in Mar 2024

10/10 Excellent

David, Wesley Chapel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt the hotel was clean comfortable and affordable. Road noise was quite significant but to your credit you provided a white noise sound machine that neutralized the noise.
Stayed 1 night in Mar 2024

4/10 Poor

Tony, Kingsport

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Two rooms had terrible odors. First of cigarette smoke. Second of animal. Was told no other roo. available. Then offered refund..They could not figure out how to refund. They found a thrird room, no odor.
Stayed 2 nights in Mar 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Front desk staff was amazing and included breakfast was a plus. I did not like the fact that there are not designated rooms for patrons with pets. No problem with it being pet friendly, but those rooms should be separated from others. The smell of "carpet fresh" was overwhelming which I imagine is to cover pet odor.
Stayed 2 nights in Mar 2024

6/10 Okay

David, Prior Lake

Liked: Cleanliness
Disliked: Property conditions & facilities
This property only exchanges towels after 3 days. I didn't have a problem using my towel for a second day but three times is unacceptable.
Stayed 3 nights in Mar 2024