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Ashford International Hotel & Spa

4.0 star property
4-star eco-certified hotel with spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ashford International Hotel & Spa

Exterior
Indoor pool, sun loungers
Lobby sitting area
Classic Double Room
Spa tub, body treatments, hot stone massages, deep-tissue massages

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub

Explore the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • AMF Bowling Ashford
    2 min drive
  • Ashford Designer Outlet
    4 min drive
  • Willesborough Windmill
    5 min drive
  • London (SEN-Southend)
    90 min drive

Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton Ashford International

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (427)
The price is CA $156
per night
CA $187 total
includes taxes & fees
9 Dec - 10 Dec
Hampton by Hilton Ashford International

About the area

Ashford

Ashford retreat .Within 2 miles (3 km) of this Ashford hotel, you'll find Ashford Museum and St Mary The Virgin Church. AMF Bowling Ashford and Ashford Golf Club are also within 2 miles (3 km).

What's nearby

  • AMF Bowling Ashford - 2 min drive - 2.2 km
  • Ashford Designer Outlet - 4 min drive - 3.3 km
  • Willesborough Windmill - 5 min drive - 4.0 km
  • Port Lympne Wild Animal Park and Gardens - 12 min drive - 15.7 km
  • The Big Cat Sanctuary - 15 min drive - 19.3 km

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Muffin Break - ‬3 min drive
  • ‪Dobbies Garden Centre - ‬15 min walk
  • ‪KFC - ‬18 min walk

About this property

Ashford International Hotel & Spa

4-star eco-certified hotel with spa
Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 19 meeting rooms. A spa tub, a sauna, and a terrace are also featured at the eco-certified Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 1011 reviews" "
Rating 8 - Good. 319 out of 1011 reviews" "
Rating 6 - Okay. 165 out of 1011 reviews" "
Rating 4 - Poor. 72 out of 1011 reviews" "
Rating 2 - Terrible. 47 out of 1011 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Val

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Helen

Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The aircon did not work, the toilet flush kept dripping. Looked tired
Stayed 1 night in Aug 2024

8/10 Good

saufun

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice modern room with great facilities, clean room and very good free refreshments which is a lovely extra. Swimming pool was lovely, quite busy but we really enjoyed spending time relaxing. Very close to Ashford Designer Outlet too so nice location.
Stayed 1 night in Aug 2024

10/10 Excellent

nicholas

Stayed 4 nights in May 2024

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

RICHARD

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating, great for a family stay with a good pool and restaurant. Close to a large Sainsburys and other places, would stay again
Stayed 4 nights in Aug 2024

8/10 Good

YUEN FUNG PETER

Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Stayed 3 nights in Aug 2024

8/10 Good

Brett

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ashford International
Dining room was very unclean, looked like the carpets hadnt been cleaned in a long while
Stayed 1 night in Aug 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Ashford International Hotel
It was a lovely 1 night stay with family and a dog. The rooms were large and comfortable and the staff very helpful. We had dinner in the bar area. There were no vegan options but the staff were able to adjust the ingredients on the menu items. The gym was excellent!
Stayed 1 night in Aug 2024

6/10 Okay

Joshua Spence

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good value, restaurant is not.
The room itself was clean, and generally comfortable although the pillows were big and firmer than average so not particularly comfortable. The service overall was also good, although a whole table of food from a meeting was left on the table outside a meeting room for at least a full day (at least one evening, night and the following afternoon). The spa facilities are limited, but for the price of the room and the spa it is still very good value. Only real complaint would be the dinner at the restaurant- we had dinner once there and it is moderately expensive, but considering the portion sizes this pricing seemed really off - we each had a starter, main and dessert and each of these was really noticeably lacking in portion size, and so to pay slightly higher prices and receive the amount of food - which was not even particularly great in itself - was really disappointing. We mentioned this to the waitress and she said that a lot of people had the same complaint and that was it, so it seems that it is a long term, recurring issue. I would stay in the hotel again but not eat dinner there again at all. For our other night’s dinner we found a local restaurant (Stubb’s) which was a little more expensive but far superior in quality and genuinely exquisite and worth every penny.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Efficient & friendly service. Lovely communal area. Big rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Brett

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Judith

Stayed 1 night in Aug 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the Tunnel
Used the hotel while travelling to the Eurotunnel so was a brief stay and we were up and on the road at 05:30 the next morning. All I can comment is our stay was ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ivan

Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to Eurotunnel
Stayed 1 night in Aug 2024

10/10 Excellent

BRIAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ian

Liked: Room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dominic

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Filthy cutlery. Bed bugs. Hotel rooms in urgent need of modernisation
Stayed 2 nights in Jul 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay again !! Apart from bar lady didn’t want to be there ! Very slow and couldn’t be bothered to serve me apart from that great again with a free upgrade
Stayed 1 night in Jul 2024