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Best Western River Cities

2.5 star property
Enjoy free breakfast at this Russell hotel

Choose dates to view prices

Photo gallery for Best Western River Cities

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Bathroom
Lobby
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
31 Russell Plaza Dr, Russell, KY, 41101
  • Paramount Arts Center
    ‪4 min drive‬
  • Ashland Town Center
    ‪4 min drive‬
  • King's Daughters Hospital
    ‪6 min drive‬
  • Huntington, WV (HTS-Tri-State)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Russell

Close to airport.You'll find Fresenius Medical Care and Our Lady Of Bellefonte Hospital within 2 miles (3 km) of this hotel. Ohio River and Ashland Town Center are also within 3 miles (5 km).

What's nearby

  • Paramount Arts Center - 4 min drive - 4.1 km
  • Ashland Town Center - 4 min drive - 3.6 km
  • King's Daughters Hospital - 6 min drive - 5.8 km
  • Ohio University Southern Campus - 7 min drive - 6.3 km
  • Armco Park - 8 min drive - 8.6 km

Getting around

  • Ashland Transportation Center - 7 min drive
  • Huntington, WV (HTS-Tri-State) - 26 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Slim Chickens - ‬4 min drive
  • ‪The Freezette - ‬6 min drive

About this property

Best Western River Cities

Enjoy free breakfast at this Russell hotel
Best Western River Cities offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Best Western River Cities also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Russell hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western River Cities offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Cable television is provided. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Lobby

Delta Hotels by Marriott Ashland Downtown

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 482 reviews
The price is CA $189
CA $221 total
includes taxes & fees
6 Apr - 7 Apr
Delta Hotels by Marriott Ashland Downtown

Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 11.34
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 34.03
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Early check-in fee: USD 11.34 (subject to availability)
  • Late check-out fee: USD 34.03 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Cities
Best Western River Cities
Best Western River Cities Ashland
Best Western River Cities Hotel
Best Western River Cities Hotel Ashland
Best River Cities Russell
Best Western River Cities Hotel
Best Western River Cities Russell
Best Western River Cities Hotel Russell

Best Western River Cities Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 187 out of 372 reviews
Rating 8 - Good. 129 out of 372 reviews
Rating 6 - Okay. 32 out of 372 reviews
Rating 4 - Poor. 11 out of 372 reviews
Rating 2 - Terrible. 13 out of 372 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the beds were comfortable. We had a great breakfast in the lobby. The only issue I had with the hotel was the price. I think it was a little too pricey for the area.

10/10 Excellent

Brooke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bud, Fort Mill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Really great breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Courtney Richardson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms along the back look out over a hillside with trees and vegetation. Peaceful and relaxing. Breakfast was good (really like the mini omelettes with cheese). Whole building is remodeled so everything is up to date. Several restaurants within walking distance. Enjoyed our stay of 2 nights.
Stayed 2 nights in Nov 2024

8/10 Good

Brooke

Stayed 5 nights in Nov 2024

8/10 Good

Gloria

Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Pensacola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, recently remodeled. Shower has awesome water pressure!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff went above and beyond. Floors and carpet could use a good cleaning.
Stayed 1 night in Oct 2024

2/10 Terrible

Tonya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was misleading in their ad and reported they offered a continental breakfast in their listing. This was NOT true. This property doesnt even offer coffee or any food. The rooms were so filthy with mold and mildew and stained furniture, dirty shower curtain and dirty microwave, looked like dried blood on the ceiling. To make matters worse, the fire alarm went off at 7am, ear piercing alarm with flashing lights, after only a few hours of sleep. If the hotel staff knew the room was faulty, it shouldn't have been rented out. This place is a scam and should be inspected by the health department.
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, roomy and clean. Friendly staff and good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good restaurants and stores very c
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for an overnight stay for an early appointment we had in the area. Room was comfortable, quiet, everything worked, and breakfast was nice as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Everything was outstanding - Only drawback was view from window - Only thing we could see was the back of the front breezeway roof
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolyn D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From checking in to checking ot. Everyone is very kind and helpful. This is my second stay and it was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ladies at the front desk make you feel very welcome. They all are especially nice.
Stayed 2 nights in Sep 2024

2/10 Terrible

Angela

Travelled with partner
We were not able to get into the hotel. They had no power from a storm and we had to find another hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Recently remodeled and clean!
Stayed 1 night in Sep 2024