Tru by Hilton Ashland

2.5 star property
Ashland guestrooms with free WiFi

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Ashland

Exterior
Pool
Business centre
Business centre
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Hanover County Courthouse
    ‪8 min drive‬
  • Hanover Tavern
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(72 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(83 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Ashland

In suburbs.Within 2 miles (3 km) of this Ashland hotel, you'll find Randolph-Macon College and Ashland/Hanover Visitor's Center. James River Cellars Winery and Hanover Country Club are also within 6 miles (10 km).

What's nearby

  • Randolph-Macon College - 20 min walk
  • Henrico Sports & Events Center - 9 min drive
  • Kings Dominion - 10 min drive
  • Lewis Ginter Botanical Garden - 13 min drive
  • Short Pump Town Center - 22 min drive

Getting around

  • Ashland Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬9 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Tru by Hilton Ashland

Ashland guestrooms with free WiFi
Public spaces have free WiFi. There's an onsite business center. The business-friendly Tru by Hilton Ashland also features a fitness center, coffee/tea in a common area, and an elevator. Self parking is free.
  • 97 guestrooms or units
  • 5 levels
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Mini-fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 973 out of 1440 reviews" "
Rating 8 - Good. 258 out of 1440 reviews" "
Rating 6 - Okay. 109 out of 1440 reviews" "
Rating 4 - Poor. 47 out of 1440 reviews" "
Rating 2 - Terrible. 53 out of 1440 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for us and our dogs!
Stayed 1 night in Nov 2024

10/10 Excellent

MARYANNE, Melbourne

Liked: Amenities, property conditions & facilities
They complimented us with a first floor room with a kingsize single bed, handicapped, which was much more convenient for the wheelchair. So nice of them. They didn’t have to do that. Staff very friendly and knowledgeable.
Stayed 1 night in Nov 2024

8/10 Good

virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Weird location with a sketchy motel next to it but the front desk girl is always so nice and full of energy. The walls are THIN. The guy next to us was talking on the phone and we could make out his whole conversation. Would have been annoying but we just turned the tv up. Also, the thermostat only went up to 68. I like my rooms COLD.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great sleep, quiet, comfy and good breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. We did have to move rooms due to some air conditioning issues, but moved quickly and was comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Benjamin

Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Nice
Stayed 1 night in Oct 2024

8/10 Good

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

Cleo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Alexey

Disliked: Property conditions & facilities
Airconditioning was always ON making the room temperature too low to be comfortable. I would stay away of this property.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Stayed 1 night in Sep 2024

10/10 Excellent

Alexus

Travelled with family
Liked: Cleanliness, property conditions & facilities
The man who helped us was so amazing!
Stayed 1 night in Oct 2024

2/10 Terrible

Waylon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Maryann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ashland stay
Always great service and easy check in. Nice folks!
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Stayed 1 night in Sep 2024

10/10 Excellent

EDWIN, Cape Coral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay, nice clean room.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Stayed 1 night in Sep 2024

2/10 Terrible

Victoria

Business traveller, Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Beware of “Too Good to Be True” Reviews
The overwhelming number of positive reviews with zero negative ones? Not suspicious at all. It’s almost as if this place is flawless—but surprise, it’s far from it. The hotel is located right off a noisy highway, and the massive parking lot across the street caters to truckers. So, unless you find engine rumbles soothing, expect a restless night. Upon arrival, we waited 15 minutes for the concierge to show up. Imagine arriving with tired kids, only to be greeted by empty stares and a front desk proudly displaying a lineup of liquor bottles. Nothing says “family-friendly” quite like booze at the entrance. Even my kids asked why there was so much alcohol around. It’s clear this hotel wasn’t designed with families in mind. Once in the room, the loud AC made it impossible to sleep, but turning it off made the room stuffy. I ended up using pillows to muffle the sound—desperate times call for desperate measures, right? The breakfast was just as underwhelming, with food tasting artificial and bland. The omelets and pancakes were fake, and the juice tasted like watered-down syrup. Seeing Lavazza coffee initially raised my hopes, but the diluted brew was disappointing and just dulled my mood further. The only positive? The place was clean. But that alone doesn’t make up for the poor experience. If you value sleep, good food, or any semblance of hospitality, steer clear. Trust me—those overly glowing reviews are hiding some major red flags.
Stayed 1 night in Oct 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad. Room was nice. Area around a little sketchy. Close to a truckstop so tractor trailer traffic.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding place to stay
Amazing staff and clean rooms. The staff were among the friendliest i have dealt with. My only complaint was it sounded like somebody was playing very loud music but we couldn't tell where it was coming from. I didn't say anything so it wasn't anything they would have been responsible for. I will definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

MacKenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place for a quick stay!
Stayed 1 night in Oct 2024

8/10 Good

Jose

Stayed 1 night in Sep 2024