What a disappointment..
Expecting an upscale boutique spa property and unfortunately it fell well short.
Our room was in an annex building, not far but not at the hotel. Not including the external stairs, our room was nearly 50 steps to the top with no elevator.
The room was fine but the thermostat read 27C when we arrived. Because it’s too early in the season for AC we opened the window which initially worked until throngs of young people partied in the piazza we overlooked until well after 5AM plus there is a bright light in the piazza that shone straight into our room which unfortunately only had sheers so we couldn’t filter the light out. The noise was so bad we were forced to shut the window. Between the light, the noise, the heat and a very uncomfortable bed, we got little to no sleep. The next day we spoke to the front desk about what appeared to be blood or similar on our towel rack and requested to be moved. The bathroom was no cleaner the next day and the desk clerk either couldn't or wouldn’t move us.
Breakfast was very poor compared to other hotels.
Aside from the location, this hotel fell well short of expectations in terms of comfort, cleanliness and particularly customer service. Even at check out, we were not asked how our stay was or whether we needed a taxi or assistance with our luggage.
We were never provided with any information regarding the Spa or any other hotel amenities. Visit Assisi but perhaps choose a different property.