All staff members we interacted with were pleasant and helpful, and we appreciated the harbor view from our 2nd-floor room. Our room itself was not in the best shape, however: there was an unappealing scattering of dark stains on the carpet as you enter the bedroom area, there were large handprints on the mirror behind the toilet which should have been removed in the last cleaning, the hair dryer was apparently broken (would not turn on even after multiple checks of the two GFCIs involved) and a loose, broken-off section of gutter was lashed to our balcony wall and blew around in the wind. On a separate note, AC outlets should be provided on both sides of the bed, not just one. The complimentary breakfast was adequate but far from inspiring. The hotel's location was very convenient to the events we attended, and it was a comfortable spot to return to in the evening.