Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property
Hotel near The Battery Atlanta in Smyrna

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Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Executive Room, 1 King Bed, Non Smoking (with Sofabed)
Outdoor pool, pool umbrellas, sun loungers
Lobby
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
1200 Winchester Parkway, Smyrna, GA, 30080
  • The Battery Atlanta
    ‪5 min drive‬
  • Cumberland Mall
    ‪6 min drive‬
  • Truist Park
    ‪6 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪31 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Smyrna

In Smyrna .Within 6 miles (10 km) of this Smyrna hotel, you'll find The Battery Atlanta and Truist Park. Cumberland Mall and Chattahoochee River are also within 6 miles (10 km).

What's nearby

  • Cobb Galleria Centre - 5 min drive - 6.3 km
  • The Battery Atlanta - 5 min drive - 6.4 km
  • Coca-Cola Roxy Theater - 6 min drive - 7.1 km
  • Cumberland Mall - 6 min drive - 5.6 km
  • Truist Park - 6 min drive - 7.1 km

Getting around

  • Bankhead Station - 18 min drive
  • Atlanta Peachtree Station - 22 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 31 min drive

Restaurants

  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Blue Moon Pizza - ‬9 min walk
  • ‪Los Bravos Mexican Restaurant - ‬3 min drive
  • ‪US Cafe - ‬2 min drive

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel near The Battery Atlanta in Smyrna
Best Western Atlanta Cumberland/Galleria Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1500 square feet (139 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Atlanta Cumberland/Galleria Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Smyrna hotel.

  • 119 guestrooms or units
  • 5 levels
  • 2 buildings
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 31
  • Handrails in hallways
  • Hallway handrail height (inches): 38
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, cash, mobile payments, Google Pay, Apple Pay, and Samsung Pay.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 272 out of 724 reviews
Rating 8 - Good. 178 out of 724 reviews
Rating 6 - Okay. 104 out of 724 reviews
Rating 4 - Poor. 68 out of 724 reviews
Rating 2 - Terrible. 102 out of 724 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Talia, ATLANTA

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I went to this property for Valentine Day and the service and room was terrible. When we arrived, there was feces in the toilet, we flushed it. However, there was still debris in the toilet when we flushed it. Why would I want to use a toilet that has residue from another person bodily fluid! The water would not get hot and the towels had stains on them. I requested a refund because I didn’t feel like taking a cold shower, using a toilet that had feces pieces floating around the toilet and using towels that wasn’t washed correctly. The receptionist told me he could not provide a refund because my room was already paid for, that’s why it’s called a refund, you’re giving me my money back for something I already paid for. Stay away from this place, there’s better hotels in the area.

2/10 Terrible

Talia, ATLANTA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Naudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite spot that’s cost-effective.
Stayed 1 night in Nov 2024

10/10 Excellent

Satya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is so neatly maintained and nice staff..
Stayed 2 nights in Nov 2024

6/10 Okay

Renita, Lake Balboa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel room was clean and a good price but has a lot of things that need repair.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sergio

Stayed 2 nights in Jul 2024

6/10 Okay

Denise

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The TV in my room didn’t work. Went to the desk and told them. He gave me an option to charge rooms, I go to the new room, wasn’t as nice as my room , bathroom dirty and it had a smell like it hasn’t been cleaned. So I just stayed in my room with no TV. Wasn’t very courteous and kind.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2024

8/10 Good

Rebecca

Stayed 1 night in Sep 2024

6/10 Okay

Stephanie

Stayed 6 nights in Oct 2024

8/10 Good

jose

Stayed 1 night in Oct 2024

6/10 Okay

Robert L Wilson

Stayed 1 night in Nov 2024

6/10 Okay

Nick

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Oct 2024

4/10 Poor

Illiyah

Stayed 3 nights in Oct 2024

6/10 Okay

Nick

Liked: Room comfort
Disliked: Cleanliness
Could be a great hotel but housekeeping sucks. Roaches dirty sheets not acceptable
Stayed 4 nights in Oct 2024

10/10 Excellent

Areli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Muhammad Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nahja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely
Stayed 4 nights in Oct 2024

8/10 Good

jose

Disliked: Amenities
Good
Stayed 2 nights in Oct 2024

8/10 Good

Nathan

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my stay it was peaceful. I do recommend getting those ice machines fixed but other than that I will come again!
Stayed 1 night in Oct 2024

6/10 Okay

tierini

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The whole property has a weird smell. There was mold on the ceiling of the bathroom. Also the floor board was falling apart. The breakfast was horrible no fresh fruit or good choices. The room however was clean ( despite the mold issue). I guess considering the price it was expected.
Stayed 2 nights in Oct 2024

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Yeondercul experience. The front desk was more than willing to help.
Stayed 2 nights in Oct 2024