6/10 Okay
Verified traveller
Travelled with family
5 Nov 2024
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
So first off the staff from Valet to Front desk to random folks working were 100% friendly and great.
The room was large and clean and colorful. No complaints there at all! We had a kitchen and fridge, burner, etc etc.
The problem is that it's considered a "resort" and there is basically no resort! There's an amazing rooftop bar which was closed both days we were there. 1 day, Sunday it was just closed per schedule (uh ok it's a resort so it should be open) the next day it was closed because um...it was cloudy??? Not really sure. So to get a beer I went to the Margaritaville restaurant. 1 beer and 1 glass of wine was 28 dollars. I wouldn't have cared if it was on the rooftop deck with the views and the pool but it was just out on the dirty street.
When I booked it I didn't realize it was a Margaritaville and almost cancelled when I found out. In fact my first emails never mentioned this so I assume it's under new ownership.
Oh and as a Margaritaville they try to pitch you a time share presentation. Hotels.com should really ban this from their site. They weren't pushy though when I said no.
Ok let's talk area. This part of Atlanta is nasty and empty and dirty. There are barely any restaurants and the ones that exist arent good. However it's close to Venus.
Staff was amazing!! Corporate must be brain dead to think this is somehow a tropical resort destination. I'm hesitant writing this since the staff was great and we all know corporate will blame them.
Verified traveller
Stayed 2 nights in Nov 2024