6/10 Okay
CHRISTOPHER, Springfield
Travelled with partner
24 Feb 2025
Nice hotel but bar was never open the whole weekend. Therefore couldn’t use my 2 drink per person voucher . No one answered the phone at front desk and lines were way long. I was not able to purchase my discounted aquarium tickets and had to pay full price at the aquarium. I asked at checkout if I could get a refund for the difference and was told no. There was limited bottle waters on the premise and no vending machines . There was a small store but I only seen water for sale the day of checkout . The sat night band was nice. Maria