Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

2.5 star property
Hotel near The Battery Atlanta in Atlanta

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

Pillowtop beds, desk, blackout drapes, soundproofing
Reception
Outdoor pool
Exterior
Fitness facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

Map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • The Battery Atlanta
    8 min walk
  • Panda Express
    1 min walk
  • Lenox Station
    14 min drive
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    33 min drive

Room options

Standard Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Comm)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Atlanta

City center stay.Within a 15-minute walk of this Cumberland hotel, you'll find The Battery Atlanta and Cumberland Mall. Truist Park and Coca-Cola Roxy Theater are also within 2 miles (3 km).

What's nearby

  • The Battery Atlanta - 8 min walk
  • Cumberland Mall - 11 min walk
  • Truist Park - 12 min walk
  • Coca-Cola Roxy Theater - 14 min walk
  • Cobb Galleria Centre - 14 min walk

Getting around

  • Atlanta Peachtree Station - 16 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Costco Business Center - ‬12 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Steak 'n Shake - ‬8 min walk
  • ‪Stoney River Restaurant - ‬11 min walk

About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

Hotel near The Battery Atlanta in Atlanta
Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 2025 square feet (188 square meters) and includes conference space. An area shuttle within 3 miles and a shopping center shuttle are free. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel. Free self parking is available.

This Atlanta hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 6 levels
  • 2025 sq ft of conference space
  • 188 sq m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel offers 139 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 3 miles
  • Free shopping center shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open May 30 and close October 01.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1005 reviews" "
Rating 8 - Good. 238 out of 1005 reviews" "
Rating 6 - Okay. 116 out of 1005 reviews" "
Rating 4 - Poor. 64 out of 1005 reviews" "
Rating 2 - Terrible. 65 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the stadium.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Stayed 1 night in Sep 2024

10/10 Excellent

Florence, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My overall stay was very nice , the breakfast was ok though they could have offer more but the gym room was terrible. Old machine making noise while using , couldn’t even use it for 10 min. That gym room need a serous update.
Stayed 3 nights in Sep 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there they said the room was already cancelled and fully charged for a no show. It was still an open booking on my side in our app. Apparently it booked for the previous night when we had just checked in at our first hotel in Atlanta… why they didn’t call us or anything is crazy. Experian customer service tried contacting them to refund us as well but no luck due to their hotel policy. Non refundable. But a lesson learned for booking at 10pm after driving all day lmao. We wouldn’t have cared about it if the service over the phone trying to figure out what had happened and how we may have made this mistake wasn’t so terrible. Oh well.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Brandy

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

eunice

Stayed 5 nights in Aug 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you would expect from Holiday Inn.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to stadium
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Nakesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The convenience to Cumberland mall, the Battery, and Truist park is perfect. Having a shuttle to and from the Braves’ game is icing on the cake
Stayed 1 night in Sep 2024

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ruben

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle Service Needs Improvement
Hotel was attractive….clean, updated and comfortable. Staff was friendly and breakfast was very nice. However, the main reason we booked a room here was for the shuttle to and from Truist Park. The trip to the game was fine because people were going at different times but trying to ride back after the game was a disaster. We stood in the drizzly rain for 20 mins before we saw the shuttle for the first time and then only a third of the folks waiting were able to get aboard. Fortunately there were people who knew the way back walking. So we were able to follow them. I suggest if you are going to offer this service, you might consider utilizing two vehicles
Stayed 1 night in Sep 2024

6/10 Okay

Kris

Travelled with family
Disliked: Amenities, property conditions & facilities
Expensive price ($300 ) for a cheap hotel. Only reason we chose to make our reservations here was the relatively close walk to the Braves Stadium. Lobby was very nice. Room was average at best. I was given a handicapped room, tv remote was broken, no hot water and shower drain backed up into the bathroom.
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Staff was very helpful and friendly.
Stayed 1 night in Sep 2024

2/10 Terrible

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We made reservations for two nights, they made a mistake, checked us out after one night and could not give us another room due to being full. We were left to find room somewhere else with no apology.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

8/10 Good

Tenesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk employees were beyond exceptional!!! They answered all questions an helped with all the needs. The only recommendation i would make is the communication between housekeeping and guest. The housekeeper did not understand english which made it very difficult to get towels an wash cloths. I understand everyone is short-staffed but having someone who speaks english accompany them if this is a barrier would be a huge help. Other than that everything's was Wonderful and will definitely stay here again an recommend in the future.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was wonderful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024