4/10 Poor
Donna
Business traveller, Travelled with partner
13 Oct 2024
At check-in, we walked into the lobby. It was like 80° in the lobby at 6:30 PM. We had reserved a king size room non-smoking.. Walked into the room the air conditioner was unplugged. It was beastly hot in there and reeked of cigarette smoke.. So exhausted from the day, I wanted to go and change out the room, but my husband wanted to shower and get to bed. Return on the air conditioner and left to get it bite to eat. When we came back to the room, it definitely cooled off, but still a very bad cigarette smoke smell.
Included a free light breakfast included with the day. We went over. There was a line of five people for the toaster. There were instructions for a waffle maker, but no waffle maker was to be found. There was one kind of cereal and that was cornflakes. It was pathetic.. Decided to just have coffee I decided to just have coffee and the coffee was horrible. Watered down.. This is the worst place that I’ve ever stayed at Wyndham. They should be ashamed of themselves
Donna
Stayed 1 night in Oct 2024