2/10 Terrible
KEN, PITTSBURG
Travelled with family
14 Sep 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be condemned. I booked 2 rooms and time constraints which did not allow me to move to another hotel. I looked at 6 rooms before I found ones which were barely habitable. The linens were dingy. Towels were worn out. 2 electrical outlets did not work of which one was connected to the refrigerator & microwave which did not work. The other one was for the hair dryer which did not work and the outlet did not work. The upholstered chair was ragged and disgusting with a collapsed cushion. Some of the texture of ceiling was falling off. There was no remote control for the TV so I don't know if it worked or not. I mistakenly opened a dresser drawer only to find 6 empty beer cans. I don't know what was with the peep hole as toilet paper was stuffed into it. The bathroom had rust stains from the fixtures in the tub along with mold and mildew. The carpet was filthy. The black out curtains had mildew on them. All this for $249 per night plus taxes. That was my room #221. The 2nd room, #315, was occupied by my guests and was pretty much the same. They were out of there before sunrise & probably have PTSD from their stay. It was another $249 plus taxes. Don't let me even get started on the exterior of the building which is in total dis-repair along with the empty pool. They didn't even have ice. TRAVELOCITY and CLARION YOU SHOULD BE ASHAMED OF YOURSELF!!!!! I have plenty of pictures I can share if you would like to verify. Worst hotel stay in 40 yr
KEN
Stayed 1 night in Sep 2024