SureStay Plus Hotel by Best Western Auburn

2.5 star property
Hotel with free WiFi, connected to a shopping center in Auburn

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Plus Hotel by Best Western Auburn

Suite, 1 King Bed, Non Smoking, Jetted Tub
Property amenity
Exterior
Property amenity
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
225 Touring Drive, Auburn, IN, 46706
  • De Kalb County Superior Court
    2 min drive
  • Auburn Cord Duesenberg Automobile Museum
    4 min drive
  • Greenhurst Country Club
    4 min drive
  • Fort Wayne, IN (FWA-Fort Wayne Intl.)
    36 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Auburn

In shopping district.You'll find De Kalb County Superior Court and Auburn Cord Duesenberg Automobile Museum within 2 miles (3 km) of this hotel. Greenhurst Country Club and Parkview DeKalb Hospital are also within 3 miles (5 km).

What's nearby

  • De Kalb County Superior Court - 2 min drive
  • Auburn Cord Duesenberg Automobile Museum - 4 min drive
  • Greenhurst Country Club - 4 min drive
  • Parkview Regional Medical Center - 17 min drive
  • Allen County War Memorial Coliseum - 21 min drive

Getting around

  • Waterloo Station - 9 min drive
  • Fort Wayne Intl. Airport (FWA) - 36 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Culver's - ‬2 min walk
  • ‪Paradise Buffet - ‬14 min walk
  • ‪Starbucks - ‬8 min walk

About this property

SureStay Plus Hotel by Best Western Auburn

Hotel with free WiFi, connected to a shopping center in Auburn
SureStay Plus Hotel by Best Western Auburn offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Auburn also features a fireplace in the lobby, a convenience store, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this Auburn hotel.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Built in 1960
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Fireplace in lobby
  • Smoking in designated areas
SureStay Plus Hotel by Best Western Auburn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Grocery/convenience store
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Pool hoist on site
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 2.00 at check-out

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 15 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • City/local tax: USD 5.0

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Auburn Inn Motel Auburn
Auburn Inn Motel
Auburn Inn Auburn
Surestay Plus By Auburn Auburn
SureStay Plus Hotel by Best Western Auburn Hotel
SureStay Plus Hotel by Best Western Auburn Auburn
SureStay Plus Hotel by Best Western Auburn Hotel Auburn

SureStay Plus Hotel by Best Western Auburn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 405 out of 696 reviews" "
Rating 8 - Good. 207 out of 696 reviews" "
Rating 6 - Okay. 50 out of 696 reviews" "
Rating 4 - Poor. 21 out of 696 reviews" "
Rating 2 - Terrible. 13 out of 696 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the porches at the property! The staff were very friendly
Stayed 3 nights in Jul 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average
We had stay here on several occasions, love the nostalgia
Stayed 3 nights in Jul 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good value
Great value for the money. Nice breakfast. Very clean. Walk to Walmart. Staff very friendly. There are steps at the front door - assume there is a side door for wheelchairs.
Stayed 1 night in Jun 2024

6/10 Okay

Dan Mc

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We have been to this hotel several times in the past when it was the Auburn Inn and a lovely hotel. As the years have gone by and owners/managers have changed this hotel has gone downhill. It is worn out and no one seems to care. The past manager Peter Patel just let the place go. It seems the current owners Sure Stay aren't doing much with it either. The sheets and blankets were so old and worn out. I had to ask for another blanket as it was ripped up really bad. I wonder why that would not be thrown out. The window screen was ripped and the draperies on that window were filthy and old. It seems as if this hotel has changed to a construction worker accommodation. They used to have a lovely suite available that now houses a family full time. It was a shame to see how bad this place has gotten. Goodbye old friend. We won't be back.
Stayed 4 nights in Apr 2024

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay but you get what you pay for.
The room was clean and the bed was comfortable. The toilet had the lowest flush power I've ever experienced and the water control knob for the shower/tub was very loose. I could not plug the sink to shave. The breakfast selection choices were bare minimum. It was the smallest I've seen in over 20 years.
Stayed 1 night in Jun 2024

6/10 Okay

Bethany

Stayed 3 nights in Jun 2024

8/10 Good

Mike

Liked: Staff & service, room comfort
Could be better
Lots of stuff broken like door locks and not that clean. Looks like they’re not spending much on maintenance. Guess you get what you pay for! Can’t imagine how this place got an 8.8 rating? Makes me question Hotels.com ratings
Stayed 3 nights in Jun 2024

10/10 Excellent

Scott

Stayed 1 night in Jun 2024

10/10 Excellent

Howard Black,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, but a great place to stay for a few nights. Pretty nice breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. We really enjoyed the Auburn decor. We would definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Tamela

Stayed 1 night in Jun 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Timothy

Everything was great except the pillows were horrible , and the breakfast was not very good. I would stay again if needed
Stayed 1 night in Jun 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff, very clean and convenient
Stayed 1 night in Jun 2024

6/10 Okay

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard is cute
Stayed 1 night in Jun 2024

6/10 Okay

Scott

Stayed 1 night in May 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we’re in the area
Stayed 1 night in May 2024

10/10 Excellent

Deidre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hitel is cute and comfortable. Our room was clean. The breakfast was nice. The sraff was lind and helpful. It is a quite and safe place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice clean friendly
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but expensive
Stayed 1 night in May 2024

10/10 Excellent

aaron

Stayed 1 night in May 2024

8/10 Good

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Gary

Stayed 5 nights in Jan 2024