Central Auckland getaway .Within a 10-minute walk of this Auckland Central Business District hotel, you'll find University of Auckland and Spark Arena. Auckland Ferry Terminal and Sky Tower are also within 2 miles (3 km).
What's nearby
University of Auckland - 1 min walk - 0.1 km
Spark Arena - 8 min walk - 0.7 km
Queen Street Shopping District - 12 min walk - 1.0 km
Auckland Ferry Terminal - 15 min walk - 1.3 km
Sky Tower - 15 min walk - 1.3 km
Getting around
The Strand Station - 9 min walk
Auckland Britomart Station - 11 min walk
Auckland Intl. Airport (AKL) - 25 min drive
Restaurants
Old Government House - 4 min walk
Tanpopo Ramen - 7 min walk
The Northern Club - 6 min walk
Hollywood Espresso Metro - 6 min walk
Saigonz - 8 min walk
About this property
Copthorne Hotel Auckland City
4-star eco-certified hotel near Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 4-star Auckland hotel is smoke free.
106 guestrooms or units
6 levels
Meeting rooms
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Concierge
Television in lobby
Bellhop
Elevator
No smoking on site
Water dispenser
Bar or lounge
Dining venue
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.
This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Mandarin), English
Property amenities
Family friendly
Free cribs/infant beds
Laundry facilities
Refrigerator
Soundproofed rooms
Internet
Available in all rooms: Free WiFi
Free in-room WiFi has a 3-device limit
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (NZD 30 per day)
Limited onsite parking
Offsite parking within 820 ft (NZD 30 per day); discounts available
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 35.00 for adults and NZD 17.50 for children
1 restaurant
1 bar
24-hour room service
Things to do
Bike parking
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible business center
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
49-inch plasma TV
Pay movies
Premium channels
Satellite channels
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Bathroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Food and drink
Electric kettle
Free tea bags/instant coffee
Refrigerator
More
Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products used
Iron/ironing board
LED light bulbs
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for NZD 40 per night.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
Self parking fee: NZD 30 per day
Nearby parking fee: NZD 30 per day (820 ft away)
Rollaway bed fee: NZD 40 per night
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Property Registration Number 123346e
We should mention
Free in-room WiFi has a 3-device limit.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland
Copthorne Hotel Auckland City Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 244 out of 1010 reviews" "
10 - Excellent
244
Rating 8 - Good. 449 out of 1010 reviews" "
8 - Good
449
Rating 6 - Okay. 202 out of 1010 reviews" "
6 - Okay
202
Rating 4 - Poor. 81 out of 1010 reviews" "
4 - Poor
81
Rating 2 - Terrible. 34 out of 1010 reviews" "
2 - Terrible
34
8.0/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Verena
Travelled with family
25 Aug 2024
Liked: Cleanliness, staff & service
Location was convenient, price ok, parking available, but room interior was a bit tired...
Verena
Stayed 1 night in Aug 2024
2/10 Terrible
Waimate
Travelled with family
25 Aug 2024
Disliked: Staff & service, amenities
I didn’t like that they never informed me about a deposit
Nice and easy location, good price.
Only downside is the room wasnt very soundproof so could hear people in the hall opening and closing doors, especially the stairwell door.
Furniture in rooms getting worn out. Beds clean and comfortable WiFi terrible. One old chair behind a desk you could not move not ideal for a couple
Staff lovely and helpful. Food in restaurant very nice
Patricia
Stayed 1 night in Aug 2024
8/10 Good
Ken
Travelled with partner
19 Aug 2024
Liked: Cleanliness, staff & service
My husband was surprised to see that our 2nd option room eas better than the first for the same price.
Ken
Stayed 1 night in Aug 2024
6/10 Okay
Davina
Travelled with group
18 Aug 2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Local parking options have height limits, no good for utes. Bathrooms run down and need some TLC.
Thank you for the Filipino staff serving in the bar and dining area every morning (sorry I forgot your name), she’s very accommodating and help above and beyond. ♥️
Staff were excellent. Our first room wasn’t thoroughly cleaned and the tv was glitching so internet was poor. The front desk found several other comparable rooms that night and eventually upgraded us to the suite the following day which was excellent. The entire staff were pleasant and accommodating. Daily restaurant credit and happy hour was a bonus. This is an excellent location vicinity in downtown auckland and they had a washer/dryer for guests in the lower level which was perfect for our longish stay here. Thank you Copthorne staff!!
It was close and a short walk to CBD which was great after a six hour drive to Auckland.
The staff were great and breakfast was delicious.
The rooms were a bit dated but they were clean, and comfy beds. We just needed somewhere nice to stay for the night and the Copthorne was just right.
Rosina
Stayed 1 night in Jul 2024
8/10 Good
Shuk Ling
24 Jul 2024
Shuk Ling
Stayed 2 nights in May 2024
8/10 Good
Tiffany
Travelled with group
23 Jul 2024
Disliked: Amenities
Adverage stay. Is what it is. Horrible showers. Beds are terrible. Wouldn’t stay again