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Copthorne Hotel Auckland City

4.0 star property
4-star eco-certified hotel near Auckland Ferry Terminal

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Photo gallery for Copthorne Hotel Auckland City

Superior 2 Double
Exterior
Daily buffet breakfast (NZD 35.00 per person)
Lobby
Shower, eco-friendly toiletries, hair dryer, towels
Reviews
7.6

Good

Popular amenities

  • Breakfast available
  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • Popular LocationSpark Arena8 min walk
  • Popular LocationAuckland Ferry Terminal15 min walk
  • Popular LocationSky Tower15 min walk
  • AirportAuckland (AKL-Auckland Intl.)24 min drive

Room options

View all photos for Superior Harbourview King

Superior Harbourview King

Superior Harbourview King

  • 22 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 2 Double

Superior 2 Double | View from room

Superior 2 Double

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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3.8 out of 5, Good, (1003)
The price is CA $256
per night
CA $294 total
includes taxes & fees
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About the area

Auckland

Central Auckland getaway .Within a 10-minute walk of this Auckland Central Business District hotel, you'll find University of Auckland and Spark Arena. Auckland Ferry Terminal and Sky Tower are also within 2 miles (3 km).

What's nearby

  • University of Auckland - 1 min walk
  • Spark Arena - 8 min walk
  • Queen Street Shopping District - 12 min walk
  • Auckland Ferry Terminal - 15 min walk
  • Sky Tower - 15 min walk

Getting around

  • The Strand Station - 9 min walk
  • Auckland Britomart Station - 11 min walk
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Quad Cafe University of Auckland - ‬5 min walk
  • ‪Tanpopo Ramen - ‬7 min walk
  • ‪Vmusic - ‬4 min walk
  • ‪Old Government House - ‬4 min walk
  • ‪Di Vino Bistro - ‬6 min walk

About this property

Copthorne Hotel Auckland City

4-star eco-certified hotel near Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 106 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite parking
  • Offsite parking within 820 ft (NZD 30 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bike parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch plasma TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Nearby parking fee: NZD 30 per day (820 ft away)
  • Rollaway bed fee: NZD 40 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property Registration Number 123346e

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 230 out of 1003 reviews" "
Rating 8 - Good. 442 out of 1003 reviews" "
Rating 6 - Okay. 215 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 36 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Spark Arena. Staff are very helpful.
Stayed 1 night in Mar 2024

4/10 Poor

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly and helpful the bed comfortable not hard not soft but car parks too small the building is not only old and dated there is a lot of small repairs that have been ignored there is suppose to be a buffet breakfast but instead they changed it that morning to a hybrid breakfast which was some of the buffet good but limited. It’s not what you would expect with a Copthorne hotel
Stayed 1 night in Mar 2024

4/10 Poor

Josephine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in my partner noticed a used ear swab that was placed on the skirting near the floor which is disgusting. There were also almonds on the floor, we didn’t have these almonds so it was clear that the floor was not vacuumed before we checked in. The shower was also filthy and there was soap scum around the base of the shower, and the glass in the shower was all smeared and dirty. For the amount of money we spent for 4 nights I thought that the cleanliness would have been A LOT better. Due to staffing issues the bar and kitchen were also closed, a very disappointing stay to say the least.
Stayed 4 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
If you stay before it is renovated!
Rooms are very tired and due to be renovated soon. If you stay pre-renovation, note the following points: There is no sound proofing, we could hear all sorts of activities happening and people talking in the rooms next to us, down the corridor and out of the balconies all around. The balcony is kind of terrifying... small and lots of gaps in the railings. We could smell smoke from people smoking on balconies several rooms away, as the joinery on the doors doesn't seal fully. The bathroom was deteriorating significantly, with water leaking out of the shower, cracked tiles, rotten wood and unstable glass. If the price is good, it's still a good place to stay due to the location, and the beds were comfy so we had a good sleep with earplugs in. Maybe just keep in mind the pre-renovation state which is hopefully reflected in the pricing.
Stayed 1 night in Mar 2024

4/10 Poor

Colleen

Liked: Staff & service
I liked the shower!! However I booked for 3 people and the room was only set up for 2. I had to go down to reception to request a bed for the 3rd person.
Stayed 1 night in Mar 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Sarah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a $300 a night hotel i expected a lot more. Its run down. Breakfast "buffet" was a few very cheap items like budget savories, beans eggs and frozen hard waffles. The worst thing was the accessible hotel room would only be able to be used by someone quite able bodied. Steep short ramp up into the bathroom. Bathroom was very small and had no handrails for the toilet. Very disappointed
Stayed 2 nights in Mar 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
People at the hotel very helpful
Stayed 3 nights in Feb 2024

2/10 Terrible

Sarah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was falling apart. The glass shower wall wasn’t secured and I almost fell into the shower on the glass. The tiles were falling off, there was a hole in the roof. It hasn’t been cleaned properly from the previous guests I found some of their belongings in the room. The room looked nothing like the photos and we couldn’t make a coffee because there were no plugs that could reach a surface for the jug to boil on. The only thing this place has going for it is the location. You cannot pre book parking either which was a pain. This place leaves a lot to be desired and is in desperate need of a fix up.
Stayed 1 night in Feb 2024

6/10 Okay

Kaleigh

Stayed 2 nights in Feb 2024

10/10 Excellent

Monica, Hockley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night, but it was very clean and breakfast was better than I expected, also Waite staff was very attentive, I would recommend and stay there next time
Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Trevor

Liked: Cleanliness
Hot water ... Good. Asked for morning wake up call. Never got one. $400 deposit is an outrageously bad idea. The Savoy doesn't do that. Needs a microwave in the room
Stayed 2 nights in Feb 2024

8/10 Good

Rachael

Travelled with group
Liked: Cleanliness, staff & service
Great cental location, friendly, efficient staff.
Stayed 2 nights in Feb 2024

4/10 Poor

Kelvin

Liked: Staff & service
Disliked: Property conditions & facilities
Old and cruddy
Stayed 1 night in Feb 2024

10/10 Excellent

Annette

Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All good.have stayed in the past many times.
Stayed 1 night in Feb 2024

4/10 Poor

John

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Hollie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We enjoyed our lovely stay at the Copthorne Hotel. We will be sure to visit again!
Stayed 3 nights in Jan 2024

4/10 Poor

Dean

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Air con did not work which made room uncomfirtable in the heat, shower low pressure, TV worked in a hit and miss manner.
Stayed 1 night in Jan 2024

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Tuyet

Liked: Cleanliness, staff & service
Around 30 minutes walk to main attractions.
Stayed 5 nights in Jan 2024

4/10 Poor

Selva

Disliked: Cleanliness, property conditions & facilities
Room needs upgrading
The room looked as though it required a major upgrade. There were broken tiles in the bathroom, dried paint on the toilet seat, shower cubicle was leaking water. The carpet did not look clean. The furniture in the room was outdated.
Stayed 3 nights in Jan 2024