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Copthorne Hotel Auckland City

4.0 star property
4-star eco-certified hotel near Sky Tower

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Photo gallery for Copthorne Hotel Auckland City

Superior 2 Double
Bar (on property)
View from room
Lobby
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • Spark Arena
    ‪8 min walk‬
  • Auckland Ferry Terminal
    ‪15 min walk‬
  • Sky Tower
    ‪15 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Harbourview King

Superior Harbourview King

Superior Harbourview King

  • 22 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 2 Double

Superior 2 Double | View from room

Superior 2 Double

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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Exterior

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About the area

Auckland

Central Auckland getaway .Within a 10-minute walk of this Auckland Central Business District hotel, you'll find University of Auckland and Spark Arena. Sky Tower and Auckland Ferry Terminal are also within 2 miles (3 km).

What's nearby

  • University of Auckland - 1 min walk - 0.1 km
  • Spark Arena - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 15 min walk - 1.3 km
  • Sky Tower - 15 min walk - 1.3 km
  • SkyCity Casino - 16 min walk - 1.4 km

Getting around

  • The Strand Station - 9 min walk
  • Auckland Britomart Station - 11 min walk
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Provedor - ‬6 min walk
  • ‪Old Government House - ‬4 min walk
  • ‪Tanpopo Ramen - ‬7 min walk
  • ‪The Northern Club - ‬6 min walk
  • ‪Hollywood Espresso Metro - ‬6 min walk

About this property

Copthorne Hotel Auckland City

4-star eco-certified hotel near Sky Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 106 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 123346e

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 999 reviews
Rating 8 - Good. 438 out of 999 reviews
Rating 6 - Okay. 199 out of 999 reviews
Rating 4 - Poor. 68 out of 999 reviews
Rating 2 - Terrible. 37 out of 999 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi was kind of in-and-out (and difficult to connect to on my computer), so not sure I'd recommend this to someone who needs to access the internet often. But for my purposes, this was a clean, quiet room to sleep in after long days of travel, and it did the job extremely well! The bed was comfy, the room was dark, and I never had any problems getting to sleep.
Stayed 8 nights in Jan 2025

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service
Grest place to stay if got show or concert at spark under 10 min walk, hotel little old and could go with make over and shower not the best. Good breakfast good coffee at breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Maria

Liked: Amenities
Everything ok thank you.
Stayed 2 nights in Jan 2025

8/10 Good

Amelie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We walked into our room and there was a worker/painter sitting in the armchair having a nap or rest. He woke up when we opened the door and promptly gathered his painting gear and left. We were a little shocked and went downstairs to ask to swap rooms just to be safe. Reception apologized and gladly swapped our rooms and also upgraded us to the harbour view. Very happy with our short stay.
Stayed 1 night in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, room comfort
Fair value.
Clean and tidy but rather dated. Reasonably close to main shopping area and harbour. I thought value for money but no history for comparison.
Stayed 1 night in Jan 2025

10/10 Excellent

Yew Mun

Liked: Cleanliness, staff & service, property conditions & facilities
Good access to main waterfront n university
Stayed 6 nights in Jan 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from Harbourview room, very kind staff, awesome breakfast

8/10 Good

John

Liked: Staff & service
The people I dealt with in person were lovely. I find the badgering by this 'wotif' crowd annoying.
Stayed 2 nights in Jan 2025

8/10 Good

Jian

Stayed 2 nights in Jan 2025

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

K

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff were delightful!
Stayed 1 night in Jan 2025

6/10 Okay

Stephen, Niteroi RJ

Travelled with partner
Disliked: Amenities
Nothing
Stayed 1 night in Dec 2024

2/10 Terrible

Dev Sachindra

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a wrong decision to stay 4 nights at Corpthorne Auckland. Everything was unsatisfactory
Stayed 4 nights in Jan 2025

2/10 Terrible

Tim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is tired and run-down. I pre-paid for 3 nights but left after the first night because it was so bad.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Salve, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible & great service!
Stayed 5 nights in Dec 2024

10/10 Excellent

John Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very positive and helpful staff throughout the stay.
Stayed 7 nights in Dec 2024

8/10 Good

Perfecto

Travelled with family
Need to do some checking and maintenance as I was observed shower not working properly.
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Outside traffic but noisy
Stayed 1 night in Dec 2024

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It had all the conveniences, good location
Stayed 2 nights in Dec 2024

6/10 Okay

Puneet

Travelled with family
Liked: Cleanliness
Slightly dated hotel but decent for its price
Dated hotel and rooms are in worse condition than the pictures on hotels.com show. Service manager and staff were very good but we did have some issues with getting room cleaned despite requesting it twice
Stayed 4 nights in Dec 2024

10/10 Excellent

Arnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff were extremely helpful and polite.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located for accessing all central Auckland tourist and shopping venues within walking distance. Hotel is in an elevated position with great mid distance views over the harbour area from one side and the quiet city on the other. I had a lovely big room with panoramic windows very nicely fitted out. Good breakfast.
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property looking very tired and in need of refurbishment. Worst condition of any Copthorne I have ever stayed in. When booking, requested quiet room however the room allocated to us was immediately adjacent to lift shaft with constant noise from lifts, leading to two nights of interrupted sleep. Shower gel in bath empty on arrival and still not refilled after first day, by which time shampoo was also empty and not refilled. No coffee/tea etc. refilled after first day, however after contacting reception they were delivered to room.
Stayed 2 nights in Dec 2024

6/10 Okay

Sanjeev

Travelled with family
Disliked: Amenities, property conditions & facilities
the room is old. Bathroom was too tiny and no exhaust fan
Stayed 1 night in Nov 2024