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Crowne Plaza Auckland, an IHG Hotel

4.0 star property
4-star hotel near Sky Tower

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Crowne Plaza Auckland, an IHG Hotel

Suite, 1 King Bed, Business Lounge Access, Ocean View (Balcony)
Premium Room, 1 King Bed, Business Lounge Access (High Floor) | View from room
Point of interest
View from room
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Bar
    Bar

Explore the area

Map
128 Albert St, Auckland, 1010
  • The Civic Theater
    3 min walk
  • Sky Tower
    3 min walk
  • Queen Street Shopping District
    3 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Room options

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access (High Floor)

Room amenity

Premium Room, 1 King Bed, Business Lounge Access (High Floor)

  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Business Lounge Access (High Floor)

Room amenity

Premium Room, 2 Queen Beds, Business Lounge Access (High Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Business Lounge Access, Ocean View (Balcony)

Room amenity

Suite, 1 King Bed, Business Lounge Access, Ocean View (Balcony)

  • 85 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Ocean View (Balcony)

Room amenity

Premium Room, 1 King Bed, Business Lounge Access, Ocean View (Balcony)

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

Room amenity

Standard Room, 2 Queen Beds, City View (High Floor)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

Room amenity

Standard Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Room amenity

Standard Room, 1 King Bed, City View (High Floor)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access, City View (High Floor)

Room amenity

Premium Room, 1 King Bed, Business Lounge Access, City View (High Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Room amenity

Premium Room, 1 King Bed, Business Lounge Access

  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Auckland

Heart of Auckland.At this Auckland Central Business District hotel, you'll be well placed to visit Sky Tower and SkyCity Casino, both steps away. Also, Queen Street Shopping District is within half a mile (1 km) and Auckland Ferry Terminal is within 2 miles (3 km).

What's nearby

  • Sky Tower - 3 min walk
  • Queen Street Shopping District - 3 min walk
  • SkyCity Casino - 4 min walk
  • University of Auckland - 9 min walk
  • Auckland Ferry Terminal - 13 min walk

Getting around

  • Auckland Britomart Station - 13 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪St Pierre's Sushi & Seafood - ‬2 min walk
  • ‪Aria Restaurant - ‬1 min walk
  • ‪Federal Delicatessen - ‬2 min walk
  • ‪Depot Eatery & Oyster Bar - ‬2 min walk
  • ‪Huami - ‬2 min walk

About this property

Crowne Plaza Auckland, an IHG Hotel

4-star hotel near Sky Tower
Crowne Plaza Auckland, an IHG Hotel offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 10118 square feet (940 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Auckland, an IHG Hotel. For a fee, parking is available.

This 4-star Auckland hotel is smoke free.

  • 352 guestrooms or units
  • 28 levels
  • 10118 sq ft of conference space
  • 940 sq m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Auckland, an IHG Hotel offers 352 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 38 for adults and NZD 19 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Crowne Plaza Auckland, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1003 reviews" "
Rating 8 - Good. 312 out of 1003 reviews" "
Rating 6 - Okay. 60 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Edouard, TAURANGA

Liked: Cleanliness
Disliked: Property conditions & facilities
While the hotel boasts a fantastic spot, it's clear that a renovation is long overdue.
Stayed 1 night in Jun 2024

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was a shopping mall based inside the complex. Walking distance to local supermarket for what we needed. In the heart of the city which was exactly what we wanted.
Stayed 2 nights in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and courteous. Room was clean and tidy - bed very comfortable.
Stayed 2 nights in Jun 2024

6/10 Okay

Greg

Stayed 1 night in Jun 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy parking despite road works, great room with awesome view, easy walk to restaurants, shopping and Skycity
Stayed 1 night in Jun 2024

10/10 Excellent

Cushla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The light rail project is causing difficulties with access but that will cease eventually. The bar staff couldnt understand my non alcoholic drink order, and started mixing me a campari until i stopped him. And no cranberry juice for my cranberry and soda.
Stayed 1 night in Jun 2024

10/10 Excellent

Hayley, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient, especially with parking right in the CBD. Exceptionally friendly and helpful guy checking us in. Will definitely return!
Stayed 1 night in Jun 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

CHARLES

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

8/10 Good

ALBERT

Travelled with family
Liked: Staff & service, amenities
Bathroom needs upgrade. Shower pressure extremely poor!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, but the construction around the area makes it a bit difficult to maneuver by car. Very convenient location for shopping, dining and sightseeing.
Stayed 3 nights in Jun 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the big room and view from our room. Bathroom was a bit dated.
Stayed 1 night in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the CBD with easy parking. Large rooms with comfy beds.
Stayed 1 night in Jun 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central
Stayed 1 night in Jun 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located hotel. Walkable to most places. Car park next door payable with hotel bill.
Stayed 2 nights in May 2024

10/10 Excellent

Swetanshu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay with Tower views
Amazing stay at Crowne Plaza, Good space, Amazing service and clean.. Beds are a bit soft, would like them to be a bit firmer..
Bedroom
View from window
Stayed 3 nights in May 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and easy to get to for a city stay
Stayed 1 night in May 2024

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Wei-Qun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Desrae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was lovely
Stayed 1 night in May 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in May 2024