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Mövenpick Hotel Auckland

5.0 star property
5-star luxury hotel near Auckland Ferry Terminal

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Photo gallery for Mövenpick Hotel Auckland

Exterior
Restaurant
Deluxe Room, 2 Queen Beds, Ocean View | Beach/ocean view
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
8 Customs Street, Auckland, 1707
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • University of Auckland
    ‪5 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | City view

Superior Room, 2 Queen Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Ocean View

  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | View from room

Classic Room, 1 Queen Bed

  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | City view

Superior Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Beach/ocean view

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Single Beds

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Auckland

Heart of Auckland.You'll be steps from Auckland Ferry Terminal and within a 10-minute walk of University of Auckland with a stay at this Auckland Central Business District hotel. Also, Sky Tower is within half a mile (1 km) and Auckland Town Hall is within 2 miles (3 km).

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • University of Auckland - 5 min walk - 0.5 km
  • Sky Tower - 10 min walk - 0.9 km
  • Auckland Town Hall - 12 min walk - 1.1 km

Getting around

  • Auckland Britomart Station - 2 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Honest Chocolat - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burgerfuel - ‬1 min walk

About this property

Mövenpick Hotel Auckland

5-star luxury hotel near Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the luxury Mövenpick Hotel Auckland. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mövenpick Hotel Auckland offers 207 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (NZD 60 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 472 out of 824 reviews
Rating 8 - Good. 231 out of 824 reviews
Rating 6 - Okay. 68 out of 824 reviews
Rating 4 - Poor. 34 out of 824 reviews
Rating 2 - Terrible. 19 out of 824 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely property. We would look for Movenpick again while we travel.

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located in downtown which helped moving around downtown Auckland.
Stayed 2 nights in Dec 2024

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean. Nice staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Tenille

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly on arrival and departure. Didn’t think Chocolate hour was very good compared to Wellington Movenpick Hotel. Noise In corridor at 6:30am from cleaners pushing a trolley? was annoying.
Stayed 2 nights in Dec 2024

8/10 Good

FRANCK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall journey was good The hotel is easy to.find easy to go anywhere So well located

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and very clean. Excellent downtown area. Bar and restaurant were excellent with a great view.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views of the harbor, upscale place. Chocolate happy hour was a nice touch.
Stayed 3 nights in Aug 2024

8/10 Good

Alenita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception are very friendly. The only negative thing is when we arrived at the hotel after a long walk in the city, our room is still untidy, the room service staff came late in the afternoon. I find that quite unusual.
Stayed 2 nights in Nov 2024

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Nov 2024

10/10 Excellent

Justin, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay great location will stay again.
Stayed 1 night in Nov 2024

8/10 Good

Theodorus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a good location. Our room had a great harbour view. It was reasonable quiet. Unfortunately the Gym is tiny without any natural light. Also the bed had roll together and was very sensitive to movement. The staff were very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

LANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy location to the Auckland Harbourside with all its eateries and shopping at Commercial Bay . Adjacent to Britomart rail/commuter station . Friendly staff that really make this a great place to stop in Auckland
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Stayed 1 night in Oct 2024

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe review
Very handy to amenities and public transport. Efficient service. Clean ,tidy and well appointed staff and surroundings.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, restaurant and rooms. Can get very noisy outside on the weekend. Good location near attractions and eateries. Room service breakfast isn’t worth what they charge but hanging the order form on the door handle outside the night before is a nice touch. Overall very good.
Stayed 6 nights in Oct 2024

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Oct 2024

10/10 Excellent

James, Kentfield

Location
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok Hotel, rooms are big but the bathroom is horrible, open plan shower so you get water everywhere whilst you look at the toilet very odd.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Vidura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great place to stay to explore the CBD. Lobby staff were great and valet parking was a great addition. Only downside was the staff at the roof top bar on our first night was very average when we went to visit. The morning breakfast staff were very good however so hoping it was just an isolated incident
Stayed 1 night in Oct 2024

10/10 Excellent

Anton

Stayed 3 nights in Sep 2024

8/10 Good

Savanna

Stayed 1 night in Sep 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024