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Heritage Auckland

4.5 star property
Family-friendly 4.5-star hotel near New Zealand Maritime Museum

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Heritage Auckland

Indoor pool, outdoor pool, open 6:30 AM to 11:00 PM, pool umbrellas
Reception
Front of property
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Deluxe Double Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
35 Hobson Street, Auckland, 1001
  • Sky Tower
    3 min walk
  • SkyCity Casino
    3 min walk
  • Queen Street Shopping District
    5 min walk
  • Auckland (AKL-Auckland Intl.)
    27 min drive

Room options

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tower Superior

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Superior

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Tower Executive Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Executive Suite

  • 91 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Executive Suite

48-inch flat-screen TV with digital channels

1 Bedroom Executive Suite

  • 91 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Tower Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Deluxe Suite

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower Two Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Two Bedroom Suite

  • 91 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Property amenity
Rydges Auckland
Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1004)
The price is CA $141
per night
CA $162 total
includes taxes & fees
14 Oct - 15 Oct
Rydges Auckland

About the area

Auckland

City center retreat .You'll be steps from Sky Tower and within a 10-minute walk of New Zealand Maritime Museum with a stay at this Auckland Central Business District hotel. Also, Auckland Ferry Terminal is within half a mile (1 km) and Auckland Domain is within 2 miles (3 km).

What's nearby

  • Sky Tower - 3 min walk
  • New Zealand Maritime Museum - 8 min walk
  • Auckland Ferry Terminal - 9 min walk
  • Auckland City Hospital - 4 min drive
  • Spark Arena - 4 min drive

Getting around

  • Gaunt Street Tram Stop - 8 min walk
  • Auckland Britomart Station - 10 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪Denny's Family Restaurant - ‬1 min walk
  • ‪Shakespeare Hotel - ‬3 min walk
  • ‪Akbar Durbar Indian Takeaways - ‬1 min walk
  • ‪The Glass Goose - ‬3 min walk

About this property

Heritage Auckland

Family-friendly 4.5-star hotel near New Zealand Maritime Museum
Heritage Auckland offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a health club. WiFi is free in public spaces. A spa tub, a sauna, and a rooftop terrace are also featured at the luxury Heritage Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Auckland hotel is smoke free.

  • 109 guestrooms or units
  • 7 levels
  • 2 buildings
  • Built in 1999
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Heritage Auckland offers 109 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 48-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 45 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 48-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 65.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM.
  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.

Property is also known as

Auckland Heritage
Heritage Auckland
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland Hotel Auckland Central
Heritage Auckland New Zealand
Heritage Auckland Hotel
Heritage Auckland Hotel
Heritage Auckland Auckland
Heritage Auckland Hotel Auckland

Heritage Auckland Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 1000 reviews" "
Rating 8 - Good. 335 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the CBD
Stayed 2 nights in Jun 2024

10/10 Excellent

L T

Stayed 1 night in Jun 2024

8/10 Good

Brian

Stayed 2 nights in Jun 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the heritage auckland, only wish it had been longer. We've been fortunate to have traveled to many locations around the world but this was definitely a favourite our our entire family. Very reasonable price, big rooms. Only downside was valet parking but we opted to park at skycity instead
Stayed 1 night in Jun 2024

4/10 Poor

Jenny

Disliked: Cleanliness, staff & service
Shower got hot and cold
Stayed 1 night in May 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service
Great location!
Stayed 1 night in May 2024

6/10 Okay

Erika

Travelled with family and small children
Liked: Staff & service, amenities
We booked this hotel for the family room and the pool/spa/gym as we went with our kids. They loved the rooftop pool especially and my husband used the gym. The parking is also valet parking and very reasonably priced for in Auckland. I didn't realise but the Heritage has two sides, the older side and the newer tower side. The family room that we booked was in the older side (I think they all are) and it wasn't heritage - it was just run down. Definitely not a 4* experience. There was also ZERO sound proofing and it was so so loud with road noise and people walking above us. We got no sleep for both nights we were there. Such a pity as if they had the money to re-do the hotel it could be absolutely amazing. The area around the hotel is also filled with rough people, there is an Auckland City Mission not far off and I believe a lot of the apartments around there are transitional housing. I understand this isn't the hotels fault and to be honest all of Downtown Auckland is like this - its a real pity. As you have to walk everywhere to eat it wouldn't be somewhere I would want to walk around if I was alone.
Stayed 2 nights in May 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the area in Victoria W. St is a bit dodgy. This distracts from access down to Queen St .Businesses in this area need to consider this in how to revitalize this otherwise the hotel is good value for NZ
Stayed 2 nights in May 2024

8/10 Good

Madison

Stayed 2 nights in May 2024

4/10 Poor

Jason

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent situation, walking distance of restaurants, theatres, and harbour. Hotel staff very friendly and helpful. Rooms large and clean, bed very comfy.
Stayed 2 nights in May 2024

6/10 Okay

Kaine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. Friendly staff. Large rooms.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Size Rooms. Friendly staff. Handy Location
Stayed 2 nights in May 2024

10/10 Excellent

Paige

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 4 of us loved the Property! Our 2 kids loved it aswell. My daughter wants us to book it for her 10th birthday & My son wants to book it for fathers day lol Location is perfect! Its in the middle of everything you can think of! Parks not to far away,Food places just a 1 minute walk away, Waterfront is a walk away, transport everywhere. Our room was good wish we had a balcony though for fresh air into the room as i found the window abit dangerous when we pulled it up a tiny bit. Air conditiong was great after we figured it out. Housekeeping was done when we went for a swim. Reception was so good to us! My daugther had her first call to Reception and she was so excited about it lol She also asked for Robes to be sent up to our rooms hahaha. The staff were super nice! Very welcoming and made us feel comfortable being our first time clocking into a hotel. The valet parking was good! Loved how they moved our car very new to us lol anways cant wait to come back forsure! Ps: My daughter wrote a note for the Reception. Wonder if they got it lol.
Stayed 2 nights in May 2024

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Wasn’t able to use the shower on the holder as it was broken which was very disappointing for my young children :(
Stayed 1 night in May 2024

10/10 Excellent

Myles

Stayed 2 nights in May 2024

10/10 Excellent

Iuga

Liked: Cleanliness, staff & service, property conditions & facilities
Overall..enjoyed will definitely stay there again
Stayed 4 nights in May 2024

6/10 Okay

Sandip

Stayed 1 night in Apr 2024

6/10 Okay

Deana

Liked: Cleanliness
Great location. Staff was friendly but no help with bags was offered. Look warm water in the shower. Bed was very comfortable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024