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Holiday Inn Express Auckland City Centre by IHG

4.0 star property
4-star eco-certified hotel near Sky Tower

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Photo gallery for Holiday Inn Express Auckland City Centre by IHG

Bar (on property)
Exterior
Meeting facility
Minibar, in-room safe, laptop workspace, blackout drapes
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Sky Tower
    ‪4 min walk‬
  • SkyCity Casino
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪7 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

City view

Standard Room, 1 King Bed (with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room (with Free Breakfast)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible (with Free Breakfast)

Room, 1 Queen Bed, Accessible (with Free Breakfast) | Bathroom

Room, 1 Queen Bed, Accessible (with Free Breakfast)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed (with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded, Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room (Upgraded, Free Breakfast)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbour View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Harbour View (with Free Breakfast)

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Harbour View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Harbour View (with Free Breakfast)

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Harbour View (with Free Breakfast)

View from room

Standard Room, 1 Queen Bed, Harbour View (with Free Breakfast)

  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King, Free Breakfast)

Room amenity

Standard Room, 1 King Bed, City View (Super King, Free Breakfast)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds (with Free Breakfast)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Auckland

Auckland Central Business District stay.A stay at this Auckland Central Business District hotel places you steps from Queen Street Shopping District and a 5-minute walk from Sky Tower. Also, Auckland Ferry Terminal is within half a mile (1 km) and Eden Park is within 3 miles (5 km).

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.2 km
  • Sky Tower - 4 min walk - 0.4 km
  • SkyCity Casino - 5 min walk - 0.5 km
  • University of Auckland - 7 min walk - 0.6 km
  • Auckland Ferry Terminal - 7 min walk - 0.6 km

Getting around

  • Auckland Britomart Station - 8 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪T2 Tea - ‬3 min walk
  • ‪Rydges Auckland - ‬2 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪Ichiban Yakatori Restaurant - ‬2 min walk
  • ‪Shakespeare Hotel - ‬1 min walk

About this property

Holiday Inn Express Auckland City Centre by IHG

4-star eco-certified hotel near Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 3 meeting rooms available. The eco-certified Holiday Inn Express Auckland City Centre by IHG also features a fitness center, laundry facilities, and a front-desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

  • 294 guestrooms or units
  • 19 levels
  • Continental breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Express Auckland City Centre by IHG offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (NZD 59 per night); discounts available
  • Secured, covered self parking on site (NZD 59 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 59 per day
  • Nearby parking fee: NZD 59 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Express Auckland City By Ihg
Holiday Inn Express Auckland City Centre by IHG Hotel
Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre by IHG Auckland
Holiday Inn Express Auckland City Centre by IHG Hotel Auckland

Holiday Inn Express Auckland City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 496 out of 817 reviews
Rating 8 - Good. 229 out of 817 reviews
Rating 6 - Okay. 57 out of 817 reviews
Rating 4 - Poor. 15 out of 817 reviews
Rating 2 - Terrible. 20 out of 817 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible bathroom

Decent hotel but with the worst designed bathroom ever. There is NO privacy. The location is great, but the bathroom puts me off staying there again.. Unless I'm on my own
Stayed 2 nights in Feb 2025

10/10 Excellent

Cathy

Liked: Amenities
I loved the view from my room 😊
Stayed 4 nights in Feb 2025

10/10 Excellent

Samuel

Great stay, thanks!
Stayed 4 nights in Feb 2025

8/10 Good

marlene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is easy accessibilty
Stayed 4 nights in Feb 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and location

Only comment I would have is oatmeal needed on the breakfast 😊 and almond milk . Amazing service from Bam the trainee , she was the best 😊
Stayed 3 nights in Feb 2025

10/10 Excellent

vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would help if the hotel would be better signed if one walks along Wyndham coming from Britomart
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very comfortable and quiet. Breakfast was excellent, gluten free options available. Parking is a little confusing - there is a garage attached to the building that is a flat fee but there are variables to whether you are charged more. Parking was $60NZ, we arrived at 12pm and left at 10am Monday morning.
Stayed 1 night in Feb 2025

8/10 Good

Tracie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, easy to get to busses, trains, waterfront, dining and shopping.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tagiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Adi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, friendly and they went above and beyond to make us feel welcomed, comfortable and valued. The breakfast food was delicious, plenty and diverse. All in one we had excellent service and will definitely stay here again. The location of this hotel is fantastic. You can walk mostly everywhere. It’s also in very close proximity to the bus station, ferry station and the shops. Thank you Holiday Inn Staff for a great stay!
Stayed 4 nights in Feb 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and bright rooms, convenient location, included breakfast and a good price made this a great choice for staying in downtown Auckland.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time in Auckland. Easy to walk everywhere from hotel. Nice room. Delicious breakfast with lots of choices. Helpful staff.
Stayed 3 nights in Feb 2025

4/10 Poor

Rosalina

Stayed 1 night in Feb 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Drey

Stayed 2 nights in Feb 2025

10/10 Excellent

DAVID

Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The Holiday Inn Express was a great hotel, right in middle of all the action we wanted. The breakfast was beyond good, variety and quality. The only issue we had was we ordered a pizza from the reception, in hotel menu and it was awful, and very expensive for what we received. In Vancouver the Holiday Inn Express where we always stay when we’re traveling offers complimentary tea and coffee. We were charged $5 for a cup of lukewarm black tea. Not impressed!! The staff were very accommodating!! Thanks you !
Stayed 1 night in Feb 2025

8/10 Good

Winnie, Vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was central to the shops. The only issue was the elevators, when one was down, it took a while to get into another as there were tons of ppl waiting. It would have been nice to use the stairs to get to Ground level from 2 if possible as there were a lot of ppl that wanted to do that.
Stayed 3 nights in Feb 2025

6/10 Okay

Jerry A

Liked: Cleanliness, property conditions & facilities, room comfort

Clean room check in not so friendly

Nice room great location walking distance yo shopping and dining check in was slow kept saying our room wasn’t ready when other guests would walk up and get checked in right away and we waited 3 hrs for our key
Stayed 1 night in Feb 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff only problem was breakfast it was luke warm
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela, Columbus

Stayed 1 night in Feb 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The one drawback to this hotel is the elevators. You have to get one elevator to get up to ground floor , then switch to another for reception and rooms. There was always a line and people crammed in to the best of their abilities. Breakfast was okay, again line for limited access to coffee. The staff was wonderful and the room was great.
Stayed 2 nights in Feb 2025

6/10 Okay

Eiad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad parking experience

While the overall experience was good I was upset with parking experience- The website states parking in available but doesn't include details that the parking in within the hotel merit. When I arrived there was no place to stop the car to get the bags down as cars were stopping around. It took me two rounds around the building to figure out that there was no parking facility and I have to park an building near by then drag all bags up using two lifts then drag them with him steep road. In addition, I had to pay $59 for overnight parking with only one entry provided. My advice to driving customers with bags, re consider your selection, if not driving then you're good.
Stayed 1 night in Jan 2025