Pullman Auckland Hotel & Apartments

5.0 star property
5-star luxury hotel near University of Auckland

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Auckland Hotel & Apartments

Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10

Excellent

Guests liked:

Comfy beds, friendly staff

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010
  • University of Auckland
    1 min walk
  • Queen Street Shopping District
    6 min walk
  • The Civic Theater
    9 min walk
  • Auckland (AKL-Auckland Intl.)
    26 min drive

Room options

Apartment, 1 Bedroom

  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Residence)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Queen Bed

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Executive)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment, 1 Bedroom

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Auckland

Heart of Auckland.Within a 10-minute walk of this Auckland Central Business District hotel, you'll find University of Auckland and Queen Street Shopping District. Commercial Bay and Spark Arena are also within half a mile (1 km).

What's nearby

  • University of Auckland - 1 min walk - 0.2 km
  • Queen Street Shopping District - 6 min walk - 0.6 km
  • Auckland Ferry Terminal - 10 min walk - 0.9 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 12 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 7 min walk
  • The Strand Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Giapo - ‬4 min walk
  • ‪Old Government House - ‬3 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬3 min walk
  • ‪Tanpopo Ramen - ‬4 min walk
  • ‪The Northern Club - ‬1 min walk

About this property

Pullman Auckland Hotel & Apartments

5-star luxury hotel near University of Auckland
Pullman Auckland Hotel & Apartments offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 16 meeting rooms, and limo/town car service are available. A spa tub, a sauna, and spa services are also featured at the luxury Pullman Auckland Hotel & Apartments. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 14 levels
  • 2 buildings
  • Built in 1968
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Auckland Hotel & Apartments offers 323 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Luxe Spa at Pullman has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Finnish, French, German, Hindi, Korean, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: NZD 45 for adults and NZD 22 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 33
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 49-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22 for children
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman
Pullman Auckland
Pullman Hotel Auckland
Pullman Auckland Hotel
Pullman Auckland Hotel Auckland Central
Pullman Auckland New Zealand
Auckland Hyatt Regency

Pullman Auckland Hotel & Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1025 reviews" "
Rating 8 - Good. 312 out of 1025 reviews" "
Rating 6 - Okay. 98 out of 1025 reviews" "
Rating 4 - Poor. 49 out of 1025 reviews" "
Rating 2 - Terrible. 23 out of 1025 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good
All good very happy with everything
Stayed 2 nights in Aug 2024

8/10 Good

Vivienne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your booking goes wrong it’s not an easy sort But other than that it’s a wonderful place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

G N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central for work and restaurants
Stayed 2 nights in Aug 2024

2/10 Terrible

FADILAH

Stayed 4 nights in May 2024

8/10 Good

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff
Stayed 1 night in Aug 2024

6/10 Okay

John, Hamilton

Liked: Cleanliness, staff & service
The staff were great. The room was poorly lit, the bed and pillows hard and the air con control placed badly and was difficult to use especially in the bad lighting
Stayed 1 night in Aug 2024

8/10 Good

Yuen Wa

Liked: Cleanliness, staff & service, property conditions & facilities
A nice spot, close to everything around CBD.
Stayed 2 nights in Aug 2024

10/10 Excellent

F. Ravi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to be staying so close to family
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend this hotel to anyone who wants that 5 star service! We enjoyed our stay and the kids enjoyed the pool. We will be staying here again when we are back in town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful and the pool is a bonus.
Stayed 2 nights in Jul 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and helpful staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

leanne

Stayed 2 nights in Jul 2024

4/10 Poor

Athena

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cold food, slow service. Lack of hospitality.
Stayed 2 nights in Jul 2024

10/10 Excellent

David J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
Regular guest who stays often . Feels like home with everything you need in one place. No need to leave for bar, restaurant or breakfast. Excellent on site pool, sauna , steam room.
Stayed 1 night in Jul 2024

4/10 Poor

Victoria, Auckland

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service through out our stay. Friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steep walking around
Stayed 1 night in Jul 2024

8/10 Good

Laurence David

Liked: Cleanliness, staff & service
The hotel is very nice but the bedroom fails in the storage areas which are almost none. Bathroom poorly designed in my opinion.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin

Stayed 3 nights in Jun 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness
Very nice place. Well staffed. Buffet Breakfast top notch. Only issues were the vallet parking, the concierge said parking was free for accord memebers then on checkout hit with a $50 charge. The shower had a separate hot and cold tap which was a bit of a pain to get the temp right. Otherwise this is a very nice place close to Spark Arena, walking distance for any events.
Stayed 1 night in Jun 2024

10/10 Excellent

David J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Convenient.
Repeat customer. Convenient location just away enough from the hustle & bustle of Auckland CBD but within easy walking distance. Love the onsite pool, sauna, gym etc. Excellent breakfast. Feel comfortable at this property.
Stayed 1 night in Jun 2024

10/10 Excellent

Daewoong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sauna, swimming pool, jacuzzi and nice breakfast. Friendly staffs. Clean condition.
Stayed 1 night in Jun 2024

8/10 Good

Holly

Liked: Cleanliness
Stayed 4 nights in May 2024

6/10 Okay

Jessica

Stayed 1 night in May 2024