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Pullman Auckland Hotel & Apartments

5.0 star property
5-star luxury hotel near University of Auckland

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Photo gallery for Pullman Auckland Hotel & Apartments

Exterior
Property amenity
Indoor pool, sun loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010
  • Spark Arena
    ‪10 min walk‬
  • Auckland Ferry Terminal
    ‪10 min walk‬
  • Sky Tower
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom

  • City view
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Residence)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Residence)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Queen Bed

  • City view
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Harbor view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Executive)

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 Bedroom

  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

QT Auckland

Auckland Central Business District
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 498 reviews
The price is CA $184
CA $211 total
includes taxes & fees
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About the area

Auckland

Heart of Auckland.Within a 10-minute walk of this Auckland Central Business District hotel, you'll find University of Auckland and Queen Street Shopping District. Commercial Bay and Spark Arena are also within half a mile (1 km).

What's nearby

  • University of Auckland - 1 min walk - 0.2 km
  • Spark Arena - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 10 min walk - 0.9 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 12 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 7 min walk
  • The Strand Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Giapo - ‬4 min walk
  • ‪Old Government House - ‬3 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬3 min walk
  • ‪Tanpopo Ramen - ‬4 min walk
  • ‪The Northern Club - ‬1 min walk

About this property

Pullman Auckland Hotel & Apartments

5-star luxury hotel near University of Auckland
Pullman Auckland Hotel & Apartments offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 16 meeting rooms and limo/town car service. A hot tub, a sauna, and spa services are also featured at the luxury Pullman Auckland Hotel & Apartments. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 321 guestrooms or units
  • 14 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1968
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Auckland Hotel & Apartments offers 321 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 49-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Luxe Spa at Pullman has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Finnish, French, German, Hindi, Korean, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; NZD 45 for adults and NZD 22 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 49-inch LED TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22 for children
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman
Pullman Auckland
Pullman Hotel Auckland
Pullman Auckland Hotel
Pullman Auckland Hotel Auckland Central
Pullman Auckland New Zealand
Auckland Hyatt Regency

Pullman Auckland Hotel & Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1004 reviews
Rating 8 - Good. 287 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Stayed 1 night in Feb 2025

6/10 Okay

Subhashini

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

ROBERT, ALTADENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Eunice at reception was amazing
Stayed 5 nights in Jan 2025

6/10 Okay

Emma

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Great comfort

The hotel itself was nice, the beds are so comfortable i couldnt fault the comfort of our stay. We had, 4 suitcases and 2 backpacks which we were helped through the door with but not to the room which would have been useful. The air con was old and pretty noisy and the bathroom could use a bit of mould and mildew remover on the sealant. Otherwise it was very clean and had everything we needed. The spa experience with Gina was immaculate, it was so relaxing and really loosened up the muscles after a 28hr flight.
Stayed 2 nights in Feb 2025

10/10 Excellent

BILL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with an excellent friendly staff that helped us with several issues.
Stayed 1 night in Feb 2025

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hospitality Service!

Staff was amazing. Everyone from front desk, restaurant, bar & Concierge were great. We had back to back reservations. Ava worked with us so that we could stay in the same room. We really appreciated her hospitality service.
Stayed 2 nights in Feb 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fitness center pool and bed
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

This is a lovely hotel and a great location to walk to the main area of Auckland. Very nice and roomy. Everyone was so kind and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

CLARE, Newtown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my first stay in NZ at this lovely well located hotel. Was greeted by a friendly receptionist who gave me some complimentary drinks after hearing about my travel challenges coming into NZ which cheered me up. Rooms were small but had lots of extras but also rather thin walls wher I could easily hear my neighbors getting up in the night. Breakfast was excellent however and a great start to a day of sightseeing in Auckland! I say it to most hotels who insist on having carpet in the hallways and lobby: it is very difficult to wheel the spinner suitcases on!!!
Stayed 2 nights in Jan 2025

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pretty nice hotel but lacking the personal touch.

The hotel was nice and we enjoyed the spa. Beds were very comfy. On the down side I requested information about the breakfast options ahead of our stay as I have special dietary requirements and was told that someone would email but unfortunately nobody did. I chased it up when we checked in but no one was available to help with my query and again no one followed up. Our room was not ready at 3pm which left us rushed for our afternoons plans.
Stayed 1 night in Jan 2025

10/10 Excellent

Thi Tra Giang, Penshurst

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to everything you want to go, love the spa and sauna
Stayed 3 nights in Jan 2025

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent restaurant
Stayed 2 nights in Jan 2025

8/10 Good

trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location quiet yet handy to city centre
Stayed 4 nights in Jan 2025

10/10 Excellent

Alison, Airdrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice three night stay. Pool was a nice size along with hot tub and saunas. Lots of options in the gym. Staff friendly. Breakfast was great.
Stayed 3 nights in Jan 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service

The Staff is excellent, the rest overpriced.

We stayed 2 different times--a one night stay and then 3 nights. Spa area is nice and Staff were friendly and helpful both times, but don't bother becoming a "member" as suggested by the receptionist unless you want to mess around for a half hour just to get a free glass of wine. On the one night stay we had a room overlooking the street. Even though we were on the 5th floor it was VERY noisy. I'm a light sleeper, so that sucked. The next 3-night stay I requested a room away from the street which was MUCH quieter, however, this time 2 of the 3 elevators weren't working. We literally waited 8 minutes for an elevator. Rather than do that again we sought out the emergency stairs which exited into an office area! Surprised the heck out of the staff, but they were very friendly in guiding us out. Also--no coffee in the lobby before 6:30 am, which was distressing, have to be up so early anyway. There is a coffee maker in the room, which is muh at best, but know it's your only option if you have an early check out. Be sure the maid remembers to replace the water carafe or you'll be charged $20 for the missing carafe, which happened to us. Overall, I feel the Pullman was a bit overpriced for the experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maree

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here at the Pullman. Would definitely stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

stephen

Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Stayed 1 night in Jan 2025

6/10 Okay

Matthias

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was facing a wall and the toilette was broken when we checked in. Location was ok but the hotel was overall lacking the vibe that this chain usually has.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. My was so cozy and welcoming.
Stayed 2 nights in Dec 2024