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Quest Auckland

4.0 star property
Aparthotel near Sky Tower in Auckland

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Photo gallery for Quest Auckland

View from property
Reception
Front of property
Studio Executive
Studio Apartment | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Dryer
  • Parking available
  • Washer

Explore the area

Map
363 Queen Street, Auckland, 1
  • University of Auckland
    ‪6 min walk‬
  • Sky Tower
    ‪11 min walk‬
  • SkyCity Casino
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio Executive

Studio Executive

Studio Executive

  • City view
  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Apartment, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Two Bedroom Executive Apartment

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio Apartment

Fridge, microwave, stovetop, coffee/tea maker

Studio Apartment

  • City view
  • 33 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Auckland

Auckland Central Business District stay.Within a 10-minute walk of this Auckland Central Business District aparthotel, you'll find Queen Street Shopping District and University of Auckland. Also, Sky Tower is within half a mile (1 km) and Auckland Ferry Terminal is within 2 miles (3 km).
View more Aparthotels in AucklandOpens in a new window

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 km
  • University of Auckland - 6 min walk - 0.5 km
  • Sky Tower - 11 min walk - 0.9 km
  • SkyCity Casino - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 18 min walk - 1.5 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 17 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Q Theatre - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬4 min walk
  • ‪Fat Puku's Smashed Burgers - ‬2 min walk
  • ‪Daldang - ‬2 min walk
  • ‪Kang Nam Station - ‬2 min walk

About this property

Quest Auckland

Aparthotel near Sky Tower in Auckland
Public spaces have free WiFi. There's an onsite business center. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quest Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Auckland aparthotel is smoke free.

  • 70 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Quest Auckland offers 70 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Filipino

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 30 per night)
  • Limited onsite parking (max 1 space per unit)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 12 for adults and NZD 12 for children
  • A bar/lounge
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • iPod dock
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 70 units
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cribs (infant beds) are available for NZD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 12 for adults and NZD 12 for children
  • Covered self parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi is limited to 24 hours per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Quest Auckland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 981 reviews
Rating 8 - Good. 406 out of 981 reviews
Rating 6 - Okay. 99 out of 981 reviews
Rating 4 - Poor. 21 out of 981 reviews
Rating 2 - Terrible. 7 out of 981 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Liked: Cleanliness, room comfort
Exceptional Service
Nice property, great location, and super friendly staff, who were able to accommodate many requests as we extended our stay. Will be staying here next time we are in Auckland.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Nice stay in Auckland CBD
We stayed here two nights before the new year. Front desk Staff are amazing ,very friendly and help you in anything you request for them. We had to stay one more night extra due to flight cancellation they accommodated us put us in good view room. This place is walkable to CBD and sky tower and lots of restaurants around here. Overall good place to stay near the CBD,
Stayed 1 night in Dec 2024

10/10 Excellent

Chris and Elaine, St. Albert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Close to downtown and waterfront.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities
Lovely young woman at the desk. Friendly, enthusiastic, massively helpful with terrific suggestions.
Stayed 4 nights in Dec 2024

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, room comfort
Quest on Queen Street
Another fantastic stay at Quest. We stayed over New Year andcrequested a room overlooking the park and the Sky Tower and it was fabulous. Watching the fireworks from our balcony was truly spectacular. Since our last stay 2 years ago, it looks like the rooms have been upgraded. They are very spacious with a very comfy bed and a large shower room (with washer and dryer). Nice and quiet too. Hotel is very central with only a 5 minute walk down Queen Street to all the shops and 10 minutes to the waterfront. The best thing about staying at Quest is, without doubt, the staff. So friendly and helpful. They could not do enough for you. Would not hesitant in recommending this hotel to anyone.
Stayed 6 nights in Dec 2024

8/10 Good

Giuseppe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and spacious room. Friendly staff. Washing and dryer machines. Walkable distance from auckland downtown.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location and service from staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Friendly staff. Always like my stays here.
Stayed 1 night in Dec 2024

10/10 Excellent

Dianne

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Comfortable for a long stay
Though the apartment shows signs of age, but it's really well maintained and we have everything we need to stay comfortably and cook meals throughout our one week of stay. The staff are all very friendly and attentive. We especially love our unit facing the Myers Park. We will definitely stay here if we have the chance to visit Auckland again!
Stayed 10 nights in Nov 2024

8/10 Good

Graham

Liked: Cleanliness, room comfort
Central enough
Comfortable stay. Room had a nice view over the park. Area around not very interesting but a quick walk to restaurants and bars on Karangahape Road. Apero food and wine was a great find.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Starting to get abit old. Could do with a fresh up. Overall was an easy pleasant stay
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Marama

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked it was close but not in the middle of everything. So abit more quieter, loved the views from our room . Loved the balcony. We will always stay here on our visit to the CBD.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roger

Liked: Cleanliness, room comfort
Good staff, good hotel
Very good staff who arranged free secure parking for my motorcycle, thank you very much!
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Nathan

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Extremely noisy！Need double glazing window.
Stayed 1 night in Nov 2024

8/10 Good

Aakanksha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was transactional and efficient. Well appointed apartment and has all the requirements for a comfortable stay. The staff was courteous and accommodating to our requests. All water outlets were great but Shower pressure was really low. That may need to be checked. Other than that all was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with our overnight stay. Counter staff were great and the room was good value for the money.
Stayed 1 night in Nov 2024

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, staff great, room perfect, location central, exactly what we were looking for.
Stayed 2 nights in Nov 2024

8/10 Good

Geoff

Liked: Cleanliness, room comfort
Usual Quest features just a little tired Location AAA Handy walk to town Will Recommend
Stayed 1 night in Nov 2024

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, friendly staff, top location., Real shame the shower was soooo bad!
Stayed 1 night in Nov 2024

8/10 Good

Jordan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024