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The Grand by SkyCity

5.0 star property
5-star luxury hotel near Sky Tower

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Photo gallery for The Grand by SkyCity

Reception
Grand Opulence Suite
Indoor pool
Point of interest
Grand Deluxe Harbour View Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
90 Federal Street, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

65-inch Smart TV with satellite channels, pay movies

Grand Deluxe Suite

  • City view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | City view

Grand Harbour View King Room

  • Harbor view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Accessible King Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

  • Harbor view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

  • Harbor view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite

Grand Opulence Suite

  • Harbor view
  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Auckland

City center stay.With a stay at this Auckland Central Business District hotel, you'll be steps from SkyCity Casino and Sky Tower. University of Auckland and Princes Wharf are also within half a mile (1 km).

What's nearby

  • Sky Tower - 1 min walk - 0.1 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • University of Auckland - 9 min walk - 0.8 km
  • Princes Wharf - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬3 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk
  • ‪Depot Eatery & Oyster Bar - ‬1 min walk

About this property

The Grand by SkyCity

5-star luxury hotel near Sky Tower
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 312 guestrooms or units
  • 17 levels
  • 11 dining venues
  • 4 bars or lounges
  • Built in 2004
  • Casino
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

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includes taxes & fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 per person
  • 11 restaurants
  • 4 bars/lounges

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 65-inch smart TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45 per person
  • Self parking fee: NZD 35 per night
  • Valet parking fee: NZD 60 per night
  • Rollaway bed fee: NZD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1168 out of 1632 reviews
Rating 8 - Good. 284 out of 1632 reviews
Rating 6 - Okay. 101 out of 1632 reviews
Rating 4 - Poor. 45 out of 1632 reviews
Rating 2 - Terrible. 34 out of 1632 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, Poway

Liked: Cleanliness, staff & service, property conditions & facilities
Good service Courtesy
Stayed 6 nights in Feb 2025

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, property conditions & facilities

Hotel room was OK. Buffet breakfast appalling!

The buffet breakfast for the cost and NO included flat white is appalling! The hotel needs to understand that the breakfast is nearly the last impression a guest may leave with. I’d not recommend it.
Stayed 1 night in Jan 2025

8/10 Good

Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bradley, Laguna Niguel

Stayed 1 night in Jan 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upper class establishment. Staff interaction and look have improved by well over recent stays. Whomever is running TheGrand now is doing it right. It was an absolute pleasure.
Stayed 3 nights in Jan 2025

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Location. The personal os extremly nice
Stayed 2 nights in Jan 2025

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location...sooo close to Everything...AllBlacks Experience, Meta, Casino, waterfront...fabulous.
Stayed 2 nights in Jan 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great property
Stayed 3 nights in Jan 2025

10/10 Excellent

David James Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Rhiannen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night at The Grand at the beginning of our honeymoon and we wish we could've stayed longer. The team were so kind and made our stay extra special. We could not thank them enough!
Stayed 1 night in Jan 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jasmine

Stayed 3 nights in Dec 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was lovely. We were upgraded to a hardbourside room. Clean and modern and lots of room
Stayed 1 night in Jan 2025

10/10 Excellent

Amy, Kamas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice and helpful staff. Room was very nice, clean and quiet. The breakfast buffet was huge! Great location to walk to many sites within Auckland.
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very clean, great location. Everyone was really nice and the rooms were well appointed. Enjoyed ourselves very much.
Stayed 2 nights in Jan 2025

10/10 Excellent

Freedom

Liked: Cleanliness, staff & service, property conditions & facilities
Loved every minute of my stay there
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Jan 2025

8/10 Good

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very hard it would have been nice to have softer beds i didnt sleep well because of it same as my family they found the beds hard. But everything else was great
Stayed 1 night in Jan 2025

10/10 Excellent

Nerida

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Yasam

Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Klas

Stayed 2 nights in Jan 2025

8/10 Good

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice pool. Good curation of artwork. Room is dated. House keeping staff needs to be better trained. Daily cleaning is not done thoroughly. Room amenties also not topped up properly.
Stayed 4 nights in Dec 2024