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The Grand by SkyCity

5.0 star property
5-star luxury hotel near Sky Tower

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Photo gallery for The Grand by SkyCity

Reception
Front of property
Point of interest
View from room
Grand Opulence Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
90 Federal Street, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Queen Street Shopping District
    ‪5 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

65-inch Smart TV with satellite channels, pay movies

Grand Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | City view

Grand Harbour View King Room

  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Accessible King Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

  • 56 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite

Grand Opulence Suite

  • 116 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Horizon by SkyCity

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (254)
The price is CA $236
per night
CA $271 total
includes taxes & fees
15 Mar - 16 Mar
Horizon by SkyCity

About the area

Auckland

City center stay.With a stay at this Auckland Central Business District hotel, you'll be steps from SkyCity Casino and Sky Tower. University of Auckland and Princes Wharf are also within half a mile (1 km).

What's nearby

  • Sky Tower - 1 min walk
  • SkyCity Casino - 2 min walk
  • University of Auckland - 9 min walk
  • Princes Wharf - 11 min walk
  • Auckland Ferry Terminal - 11 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬3 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk
  • ‪Depot Eatery & Oyster Bar - ‬1 min walk

About this property

The Grand by SkyCity

5-star luxury hotel near Sky Tower
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 312 guestrooms or units
  • 17 levels
  • 11 dining venues
  • 4 bars or lounges
  • Built in 2004
  • Casino
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: NZD 45 per person
  • 11 restaurants
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 65-inch Smart TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45 per person
  • Self parking fee: NZD 35 per night
  • Valet parking fee: NZD 60 per night
  • Rollaway bed fee: NZD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1072 out of 1503 reviews
Rating 8 - Good. 264 out of 1503 reviews
Rating 6 - Okay. 92 out of 1503 reviews
Rating 4 - Poor. 42 out of 1503 reviews
Rating 2 - Terrible. 33 out of 1503 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, clean modern rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Noel, Spring

Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Nov 2024

2/10 Terrible

Vaughn

Travelled with family, Travelled with partner
Because of the security problem my wife felt unsafe, we didn’t stay, and checked out at 9:30pm. Very very disappointing. More disappointing was the lack of communication from management, and the lack of understanding.
Stayed 1 night in Nov 2024

6/10 Okay

Tommy Chin Ching

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room had loose lite bulb hanging from ceiling and also other lite bulb burnt out. Front desk and concierge staff have conflicting information about parking. 4 different answers about parking from them!! Manager “Katie” was extremely courteous and pleasant.
Stayed 9 nights in Nov 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, flexible with early check in and late check out.
Stayed 1 night in Nov 2024

8/10 Good

colin

Stayed 1 night in Nov 2024

10/10 Excellent

darin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location. Right next to the Auckland tower. Great restaurants, coffee shops, etc. Concierge was great especially Tye.
Stayed 4 nights in Nov 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nicely appointed, a good bed, nice bathroom, and cleanliness was to a high standard. Overall a nice hotel with good in-house dining options, and the Expedia Silver reward was definitely a good bonus. Close to main City activities and good for a business trip. There was only two small things: firstly with current works on the lifts it does mean you wait a while to get up and down, but nothing major. The second was my room had an adjoining room door, and whilst securely locked with a key, it did mean I could hear the children in the next room sometimes. Again not major, but would recommend avoiding rooms with adjoining doors.
Stayed 1 night in Nov 2024

10/10 Excellent

poulia t

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Boon Ping

Stayed 6 nights in Nov 2024

10/10 Excellent

Raewyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Muy Eng

Stayed 3 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really central, great staff and we received a free upgrade. Lower score only because the lifts are under refurbishment and the area around the hotel has some construction.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick W

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location. Bed was a little hard for me, but that is preference only
Stayed 3 nights in Nov 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property provides a safe, clean and centrally convenient luxury stay. I have experienced the same both times that I have visited. I greatly appreciate the level of comfort and warmth.
Stayed 3 nights in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Will come back
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia, Beaufort

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Grand at Sky City!
Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short but fantastic stay at The Grande. The room was amazing with spectacular views from the 18 th floor. Free parking and a food voucher made it an extremely affordable stay. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service. My room was quiet and comfortable.
Stayed 2 nights in Nov 2024

2/10 Terrible

kalyn

Disliked: Amenities
Toilet running all day and night after one flush kept up from noise
Stayed 1 night in Nov 2024

2/10 Terrible

kalyn

Miss placed laptop for over 24 hours, searched through both cars in valet parking with out permission

2/10 Terrible

kalyn

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very opulent, grand, and extremely well designed. Staying here made you feel all warm and cozy and the front desk Check in staff did their part to make you feel Lavishly welcome as well. The property featured a whirlpool spa, sauna, as well as a warm swimming pool to relax and exercise in. It also had a fully equipped gym. It also featured a deck for smokers where they can relax. Look at the sky and smoke at their will. The property was also adjacent to a very bustling Casino next-door. There was also a very delicious restaurant inside of the hotel at the base of the hotel. There was also an Asian/Japanese sushi restaurant, as well as a quick bite/get together style restaurant adjacent to the hotel as well. You cannot go wrong picking this hotels to stay when you are in Auckland, New Zealand
Stayed 2 nights in Nov 2024