Waitakere Resort & Spa

4.0 star property
4-star hotel in Waiatarua

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waitakere Resort & Spa

Breakfast, lunch and dinner served
Luxury Villa, City View
Apartment, City View | Living area
Lobby
Garden Spa View Apartment | Private kitchen

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Housekeeping
  • Pool

Explore the area

Map
573 Scenic Drive, Auckland, 0612
  • Waitakere Ranges
    7 min drive
  • Trusts Stadium
    15 min drive
  • Piha Beach
    23 min drive
  • Auckland (AKL-Auckland Intl.)
    46 min drive

Room options

Garden Spa Apartment

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Deluxe Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Garden Spa View Apartment

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Premier Room, City View

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Luxury Villa, City View

  • 95 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

Loft Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Apartment, City View

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

Similar properties

About the area

Auckland

Seaside stay .A stay at this Waiatarua hotel places you within 9 miles (15 km) of Waitakere Ranges and 12 miles (20 km) of Karekare Beach. Piha Beach is within 12 miles (20 km) and Bethells Beach is within 16 miles (25 km).

What's nearby

  • Waitakere Ranges - 7 min drive - 10.1 km
  • Auckland Zoo - 22 min drive - 22.1 km
  • Piha Beach - 23 min drive - 17.2 km
  • Westfield St. Luke's Shopping Centre - 23 min drive - 20.2 km
  • Eden Park - 25 min drive - 25.3 km

Getting around

  • Waitakere Station - 13 min drive
  • Auckland Intl. Airport (AKL) - 46 min drive

Restaurants

  • ‪Swanson Rsa - ‬12 min drive
  • ‪Swanson Station Cafe - ‬11 min drive
  • ‪Sunnybrae Takeaways - ‬12 min drive
  • ‪Noodle Canteen - ‬12 min drive
  • ‪Picollo Pizza & Pasta - ‬11 min drive

About this property

Waitakere Resort & Spa

4-star hotel in Waiatarua
Waitakere Resort & Spa offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 861 square feet (80 square meters) and includes a conference center. A library, a terrace, and multilingual staff are also featured at the business-friendly Waitakere Resort & Spa. Self parking is free.

This 4-star Auckland hotel is smoke free.

  • 26 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waitakere Resort & Spa offers 26 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: NZD 30.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Fitness center
  • Helicopter/airplane tours
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property from January to December. The rest of the year they are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger aren't allowed from January to December.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
Auckland's Waitakere Estate Hotel
Auckland's Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Waiatarua
Waitakere Estate
Auckland`s Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Heritage Boutique Collection Hotel
Auckland's Waitakere Estate Heritage Collection Hotel
Auckland's Waitakere Estate Heritage Collection Waiatarua
Waitakere Resort Spa
Waitakere Resort & Spa Hotel
Waitakere Resort & Spa Auckland
Heritage Collection Waitakere Estate
Waitakere Resort & Spa Hotel Auckland

Waitakere Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 430 reviews" "
Rating 8 - Good. 140 out of 430 reviews" "
Rating 6 - Okay. 32 out of 430 reviews" "
Rating 4 - Poor. 17 out of 430 reviews" "
Rating 2 - Terrible. 12 out of 430 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As it was raining, you could access everything under cover, restaurant , gym & our room
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning views. Front staff were more than friendly. We will be back
Stayed 2 nights in Jul 2024

8/10 Good

Beth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The dinner, views and staff were all amazing. Property is showing its age but i have read in other reviews that the managers have a scheduling of works to assist. Well worth supporing through this. Super quiet and peacful!!
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views, very inviting and accommodating staff. Loved our little getaway
Stayed 1 night in Jun 2024

6/10 Okay

Jacinta

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Room was old for the price we paid, musty smell and the chairs were dirty. Had a massage which was nice and the girls were lovely, but signage would be good to be able to find it. Dinner was amazing, everything we had was delicious. Breakfast was a let down, ordered omelette but it was really undercooked. Staff were helpful and brought back into kitchen to finish cooking. Always enjoy coming here but the room and breakfast let it down this time. Will def be back for dinner!
Stayed 1 night in Jun 2024

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely out of the way spot
Stayed 1 night in Jun 2024

10/10 Excellent

Braiden

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay if you didn't want to be in the main city of Auckland. It was in the mountains, very quiet & peaceful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with stunning views
Amazing location with great staff and superb food. We had a wonderful stay and can’t rate this resort as high as it deserves.
View from our room
Stayed 2 nights in Feb 2024

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the reception desk was fantastic! Friendly and very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique location, quiet but everything we needed. Staff brilliant and couldn’t do enough
Stayed 3 nights in Jan 2024

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wise 2024 trip
It was a magically wonderful stay! Loved the balcony and views! The sunrise was spectacular!
Stayed 2 nights in Jan 2024

2/10 Terrible

Sujeet kumar

Disliked: Staff & service
Stayed 2 nights in Jan 2024

6/10 Okay

Shahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room has bare minimum amenities, bathroom did not have enough towels shower are did not have a shelf to put soap or shampoo Extended Property has issues with maintenance I would not call it a Resort just a regular hotel at a nice location
Stayed 2 nights in Jan 2024

10/10 Excellent

Greg

Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the view of the city! Food was fantastic as well, friendly staff made the whole trip amazing! ❤️
Stayed 1 night in Jan 2024

10/10 Excellent

Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

2/10 Terrible

Rohit

Travelled with partner
Disliked: Property conditions & facilities
Worst experience ever, we saw a space in our wardrobe which was very scary. Its presence raised questions about the integrity of the establishment and left us feeling deeply unsettled throughout our stay. The walls and curtains appeared neglected and unclean, leaving an impression of poor maintenance and hygiene standards. Also, the absence of air conditioning compounded our discomfort, particularly during warmer periods although it was mentioned on the website that rooms have AC facilities.
Stayed 1 night in Jan 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only complaint was the road in. Mirrors on the blind corners would help.
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent view, staff, restaurant
Stayed 2 nights in Nov 2023