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Holiday Inn Express Augusta Downtown by IHG

2.5 star property
Hotel perfectly located for exploring Augusta

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Photo gallery for Holiday Inn Express Augusta Downtown by IHG

Exterior
Pillowtop beds, in-room safe, desk, blackout drapes
Suite, 1 King Bed
Exterior
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
444 Broad St, Augusta, GA, 30901
  • Augusta Museum of History
    ‪4 min walk‬
  • Miller Theater
    ‪7 min walk‬
  • Augusta Imperial Theatre
    ‪8 min walk‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Leisure)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Augusta

City center stay.At this Downtown Augusta hotel, you'll be within a 5-minute walk of Augusta Museum of History and Marion Hatcher Center. Gertrude Herbert Institute of Art and Miller Theater are also within half a mile (1 km).

What's nearby

  • Augusta Riverwalk - 9 min walk
  • Bell Auditorium - 12 min walk
  • James Brown Arena - 14 min walk
  • Augusta Convention Center - 15 min walk
  • Augusta University Medical Center - 3 min drive

Getting around

  • Augusta Regional Airport (AGS) - 14 min drive

Restaurants

  • ‪Wendy's - ‬15 min walk
  • ‪Savannah River Brewing Co - ‬18 min walk
  • ‪The Boll Weevil Cafe - ‬15 min walk
  • ‪Popeyes Louisiana Kitchen - ‬15 min walk
  • ‪Nacho Mama's Burritos - ‬14 min walk

About this property

Holiday Inn Express Augusta Downtown by IHG

Hotel perfectly located for exploring Augusta
Holiday Inn Express Augusta Downtown by IHG offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Augusta Downtown by IHG. Self parking is free.

This Augusta hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 6 levels
  • Built in 1965
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express Augusta Downtown by IHG offers 117 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Fitness center
  • Mini golf
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Augusta Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Augusta East
Holiday Inn Express Augusta East
Holiday Inn Express Augusta East Hotel
Holiday Inn Express Augusta Downtown Hotel

Holiday Inn Express Augusta Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Shirley

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ms.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the fact that you had to use a key card to get inside of the gate
Stayed 1 night in Nov 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's wag in a great area from my main event
Stayed 2 nights in Nov 2024

8/10 Good

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pleasant, even though it was for one night.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Hotel is not so great area. Hotel staff amazing. Breakfast was ok. Close to downtown.
Stayed 1 night in Sep 2024

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, safe, convenient, clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 3 nights in Sep 2024

6/10 Okay

Ruby

Travelled with family
Disliked: Staff & service
When we entered to check in, people were talking and no one looked up to say hello. After we did check in, one of our rooms was Not cleaned. It was extremely noisy and we spoke to front desk. The only staff that was incredibly friendly and helpful was the kitchen guy Horace. He welcomed us with a big smile and was wiping down tables and talking with all the guests. I was very disappointed with my experience
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The review was good
The review was good. Not extraordinary but a solid good. Nothing wrong with that
Stayed 3 nights in Oct 2024

10/10 Excellent

Reed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything new and clean. Location conveniently close to Arena and Stadium. Many drinking and dining options in the area and the breakfast was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marjorie

Friendly and respectful
Stayed 1 night in Nov 2024

8/10 Good

Kristin, Milton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only one person was working the front desk and we had to wait about 15 minutes just to check in. The cook was very friendly and proud of his breakfast which was simple and delicious.
Stayed 1 night in Oct 2024

2/10 Terrible

Vivian

Hotel.com failed us
We arrived only to find that even with a confirmation number from hotel.com the hotel did not have a a reservation for us or any vacancy. After a long day it was frustrating to arrive to this unfortunate situation. I will not be doing business with hotel.com anymore. The receptionist/hotel attendant was wonderful and accommodating as she helped us find another room at a local hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Thea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin and the person at the front was very friendly. Clean space and great location.
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and perfect for a downtown stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Jean

We couldn’t get in because they had no electricity. Would like a refund since we did not/could not stay
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

John

Liked: Property conditions & facilities
Disliked: Staff & service
Service was average and they put another charge on my credit card without my consent or knowledge.
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the staff. Everyone was so accommodating, friendly and full of smiles. The best was Horace. He made breakfast our favorite time of day. He took such good care of us and really went out of his way to make our day. The only issue we had at the property was i was a little nervous. The area had a lot of homeless and i did see security driving around. The elevators were pretty dirty but the rooms were fine. We appreciated the gated parking lot. I would only stay here again for the staff.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Stayed 1 night in Sep 2024

4/10 Poor

Veronica Exie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, I was put in a room right by the stairs. I had to hear the door to the stairs being opened and closed for the duration of my stay (when I asked if I could change rooms, I was told that since I booked through Expedia, they couldnt accommodate me.) The front desk staff was missing from midnight to 3:45a.m. (I had a 5 a.m. flight).Coincidentally, my uber driver told me that she had to pick someone up from the property 2 hours prior to picking me up because they waited two and a half hours to check in and no one ever came to the door nor answered the phone). I called and waited for someone to check me out but no staff was around. The carpet and floors were dirty, as well as the grounds surrounding the property. The property is right by the highway so its noisy. Do yourself a favor and go up the street about 4 blocks and stay at one of the better hotels
Stayed 2 nights in Sep 2024