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Candlewood Suites Aurora-Naperville, an IHG Hotel

2.5 star property
Hotel near Splash Country Waterpark in Aurora

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Aurora-Naperville, an IHG Hotel

Exterior
Exterior
Interior
Property amenity
Fridge, microwave, stovetop, dishwasher

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Kitchen
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2625 W Sullivan Road, Aurora, IL, 60506
  • Vaughan Aquatic Center
    3 min drive
  • Orchard Valley Golf Course
    3 min drive
  • Splash Country Waterpark
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    48 min drive

Room options

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

  • 57 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Holiday Inn Aurora North - Naperville, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
3.9 out of 5, Good, (697)
The price is CA $139
per night
CA $151 total
includes taxes & fees
1 Jan - 2 Jan
Holiday Inn Aurora North - Naperville, an IHG Hotel

About the area

Aurora

In shopping district.You'll be within 3 miles (5 km) of Splash Country Waterpark and 6 miles (10 km) of Aurora University with a stay here. Paramount Theater and Hollywood Casino Aurora are also within 6 miles (10 km).

What's nearby

  • Aurora University - 8 min drive
  • Chicago Premium Outlets - 9 min drive
  • Hollywood Casino - 10 min drive
  • Paramount Theater - 10 min drive
  • Hollywood Casino Aurora - 10 min drive

Getting around

  • Aurora Transportation Center - 10 min drive
  • Chicago, IL (DPA-Dupage) - 22 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Mother's Pancake House - ‬4 min drive
  • ‪Panera Bread - ‬16 min walk
  • ‪Primos Tacos - ‬8 min drive
  • ‪Chipotle Mexican Grill - ‬12 min walk

About this property

Candlewood Suites Aurora-Naperville, an IHG Hotel

Hotel near Splash Country Waterpark in Aurora
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Aurora-Naperville, an IHG Hotel. Self parking is free.
  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Microwave in a common area
  • 1 conference room
Candlewood Suites Aurora-Naperville, an IHG Hotel offers 83 accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Aurora hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels
  • DVD player

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aurora-Naperville
Candlewood Suites Hotel Aurora-Naperville
Candlewood Suites Aurora - Naperville Hotel Aurora
Candlewood Suites Aurora-Naperville Hotel
Candlewood Suites Aurora Naperville
Candlewood Suites Aurora Nape

Candlewood Suites Aurora-Naperville, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 283 out of 657 reviews" "
Rating 8 - Good. 154 out of 657 reviews" "
Rating 6 - Okay. 82 out of 657 reviews" "
Rating 4 - Poor. 58 out of 657 reviews" "
Rating 2 - Terrible. 80 out of 657 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
In a good location for where we were visiting. It was a bit rundown in the hallways. My main complaint is being given one towel and wash clothe per person on a multi night stay. The water pressure was great in the shower and our room was very clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saw a cockroach in the room, but that could happen at any hotel. The staff was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sreekrishna

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
FIX THE SHOWERS ! The water pressure in the bathroom is horrible. Its a trickle at best !
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

Andolf

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024

10/10 Excellent

john

Stayed 1 night in Aug 2024

2/10 Terrible

Aliyah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to cancel my hotel room while I was in LABOR. Literally LABOR. I was 38 weeks and they wouldn’t allow it.
Stayed 1 night in Jul 2024

10/10 Excellent

Deneiva

Clean neat and nice
Stayed 1 night in Jul 2024

6/10 Okay

Luigi

Travelled with family
Disliked: Property conditions & facilities
Hotel was clean and staff was nice. However the areas felt a little sketch and unsafe.
Stayed 1 night in Jul 2024

10/10 Excellent

Richie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place! Liked the gym.
Stayed 3 nights in Jun 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

JORGE

Liked: Cleanliness
Stayed 4 nights in Jul 2024

4/10 Poor

Krystle

Travelled with partner
Disliked: Cleanliness, amenities
I stayed at the property for my birthday. I woke up the next morning to make some coffee and it was an old coffee bag still left in the coffee maker that had molded so bad, it was disgusting. I spoke with the guy at the front desk about it and he told me they would take $20 off my stay when I check out. I checked out on Sunday July 14th. I called that Wednesday because I see that I was never credited the $20. The guy told me he would get back to me. I haven’t heard from him since. I tried to dispute it thru my bank, but wasn’t able to. I’m very disappointed with them and would never stay there again. Even after the coffee incident, I went to chill on the patio and it was filled with spider webs and was infested with bugs. Don’t recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great service, location and very comfortable and clean!!
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gene H

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the people there at the time was questionable.
Stayed 3 nights in Jun 2024

6/10 Okay

Anahi

Stayed 1 night in Jun 2024

10/10 Excellent

Roberto

Stayed 1 night in Jun 2024

4/10 Poor

Anthony

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness
The Kitchen Sink Was Draining Slow
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I just ask the quietness, the easy parking condition and it's safe from what I noticed
Stayed 2 nights in May 2024