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Comfort Suites - South Austin

2.5 star property
Hotel near South Congress Avenue in Austin

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Desk, free cribs/infant beds, free WiFi, bed sheets
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Exterior
Desk, free cribs/infant beds, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Breakfast included

Explore the area

Map
5001 S IH 35 , Austin, TX, 78744
  • South Congress Avenue
    ‪3 min drive‬
  • St. Edward's University
    ‪3 min drive‬
  • Austin Convention Center
    ‪6 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Austin

Franklin Park stay.Your stay at this Franklin Park hotel places you within 2 miles (3 km) of South Congress Avenue and Austin Department of Veterans Affairs. Mabel Davis District Park and St. Edward's University are also within 3 miles (5 km).

What's nearby

  • South Congress Avenue - 3 min drive - 3.1 km
  • St. Edward's University - 3 min drive - 3.0 km
  • McKinney Falls State Park - 4 min drive - 3.4 km
  • Austin Convention Center - 6 min drive - 7.4 km
  • Sixth Street - 7 min drive - 8.4 km

Getting around

  • Plaza Saltillo Station - 13 min drive
  • Austin Station - 17 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 11 min drive

Restaurants

  • ‪Bill Miller - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬19 min walk
  • ‪Warehouse Saloon & Billiards - ‬4 min drive
  • ‪Twin Peaks - ‬17 min walk
  • ‪St. Elmo Brewing Company - ‬4 min drive

About this property

Comfort Suites - South Austin

Hotel near South Congress Avenue in Austin
Comfort Suites - South Austin offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Comfort Suites - South Austin also features laundry facilities and an elevator. Free self parking is available.

This Austin hotel is smoke free.

  • 80 guestrooms or units
  • Meeting rooms
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Comfort Suites - South Austin offers 80 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds and desks. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Languages

English

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  • Pet-friendly
  • Parking included
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites South Austin Hotel
Comfort Suites South Austin
Comfort Suites Austin Austin
Comfort Suites - South Austin Hotel
Comfort Suites - South Austin Austin
Comfort Suites - South Austin Hotel Austin

Comfort Suites - South Austin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 107 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Estella

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in Nov 2024

4/10 Poor

John

Stayed 4 nights in Nov 2024

2/10 Terrible

Garrett

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Kourtny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. The room was dirty, there were spiders under the bed, hair and trash underneath the matress, the walls were digusting, burn holes in the matress cover, and rips in the carpet. We immediately left. I tried to get a refund for our stay and they lied about the entire experience saying things that didn't happen.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Tina

Travelled with family
Liked: Staff & service, amenities
My room had urine stain on the wall, carpet can use a deep cleaning. Bed was very comfortable. Maid forgot to check the microwave. There was a waffle from a previous guest. I was charged a pet fee for a small dog. Expedia stated pet fee for dogs over 15lbs.
Stayed 1 night in Dec 2024

10/10 Excellent

debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel although most of the staff was new and didnt know the area well. Of course I can always use map apps. School next door so felt safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ethan

Stayed 2 nights in Oct 2024

2/10 Terrible

Elijah

Stayed 3 nights in Oct 2024

10/10 Excellent

Jean-Philippe

Stayed 2 nights in Nov 2024

2/10 Terrible

Barbara

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
At check in Cathy was not friendly I was like we were bothering her, she never made eye contact when I asked questions and she was brief. The first room had feces on the floor, the next room was very dirty the couch, carpet, bedskirt all had stains, the toilet was dirty, the lamp shades did not have proper hardware to keep the shades in place, light bulbs missing or burnt out. Room smelled bathroom door knob falling off. Area was not the safest. I only stayed because I purchased my own cleaning products otherwise I would have immediately left, the beds were uncomfortable and worst of all when i got home I had bites on me, checked and it was bed bugs. DO NOT waster your $$ staying here.
Stayed 3 nights in Nov 2024

6/10 Okay

Elva

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Clean and safe
Stayed 1 night in Nov 2024

6/10 Okay

V

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Dog
I stayed two non consecutive nights, the AC on 13th was making noise all night long. I checked in pretty late so I informed the hotel when i woke up for breakfast. The second night the rooms filthy! Dogg hair everywhere, I informed the hotel but it was the only room they had on first floor. I was extremely upset about my experience and i would like some type of compensation. I have proof via video/pictures. The couch and carpet was full of dog hair. I am allergic to dogs!! I was sneezing all night not understanding why till I noticed the dog hair all over the room. I checked in early but i didnt go to the room till 12/1am, so i informed them again as soon as i woke up because it was the only available room on first i they could not change it and i was only a one nighter. Please compensate me, I spoke with Paula as my person of contact for 13th/15th
Stayed 1 night in Nov 2024

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Unclean and bad plumbing
Ok, not the best area and hotel not in great shape. Quite few stains on couch, toilet and shower backed up, but not comfortable. Feasible for one night, close to a lot of good restaurants. Would not likely return.
Stayed 1 night in Nov 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 2 nights in Nov 2024

8/10 Good

Clay

Stayed 1 night in Oct 2024

10/10 Excellent

ABRAHAM

Stayed 6 nights in Oct 2024

4/10 Poor

Ronald

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wouldn't return to this location
The hotel itself is clean and decent. Parking was a little tight for the area and construction. The staff wasn't very friendly no greetings or smiles. The door to my room constanly malfuctioned. The shower and tub connections was not working properly. The breakfeast options were not the best as everything tasted old and dry.
Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
I like free breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and linens. Cold room was a plus. Will be staying here again !
Stayed 2 nights in Oct 2024