DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property
Enjoy the outdoor pool at this Austin hotel

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Executive lounge
Outdoor pool
King, Junior Suite, 1 King Bed, Non Smoking
Cleanliness standards

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
8901 Business Park Dr, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪5 min drive‬
  • Domain Northside
    ‪6 min drive‬
  • Museum of Ice Cream
    ‪6 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

King, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

King, Junior Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Austin

In Austin .Within 3 miles (5 km) of this Austin hotel, you'll find Arboretum at Great Hills Mall and Domain Northside. Also, Museum of Ice Cream is within 3 miles (5 km) and Lake Austin is within 6 miles (10 km).

What's nearby

  • Arboretum at Great Hills Mall - 5 min drive
  • Q2 Stadium - 6 min drive
  • Domain Northside - 6 min drive
  • J. J. Pickle Research Campus - 6 min drive
  • St. David's North Austin Medical Center - 7 min drive

Getting around

  • Austin Station - 11 min drive
  • Kramer Station - 11 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Pluckers Wing Bar - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Jim's Restaurant - ‬4 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Enjoy the outdoor pool at this Austin hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features multilingual staff, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This Austin hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–10:00 AM: USD 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Handrails in stairways
  • Stairway handrail height (inches): 31
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1004 reviews
Rating 8 - Good. 259 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 94 out of 1004 reviews
Rating 2 - Terrible. 100 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sam

Stayed 1 night in Nov 2024

6/10 Okay

Cade, Richmond

Liked: Staff & service
I haven't stayed at this hotel in years but it seems like the room quality isn't the same. It was stuffy and the AC died in in the middle of the night. We also heard constant water running through the pipes. Overall it was an average stay but nothing spectacular.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, nice friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Payton

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean location and courteous staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah, Brevard

Stayed 1 night in Oct 2024

10/10 Excellent

Jesslyan

Liked: Cleanliness, staff & service, property conditions & facilities
We just needed a one night stay as we attended a Comedy Show. The hotels location was perfect for catching an Uber and heading downtown.
Stayed 1 night in Oct 2024

2/10 Terrible

Jeff

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, had to have AC worked on and eventually moved. Dirty carpets. Not even a 1 star hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Jose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and comfortable. Wonderful staff.
Stayed 2 nights in Oct 2024

4/10 Poor

Matthew, Broken Arrow

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good at all
Stayed 2 nights in Oct 2024

8/10 Good

Corina

Stayed 2 nights in Sep 2024

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the room AC which never really cooled the room down. I'd stay here again however.
Stayed 1 night in Oct 2024

2/10 Terrible

timothy

Stayed 1 night in Sep 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Jin

Disliked: Cleanliness, staff & service, property conditions & facilities
No good
Stayed 1 night in Aug 2024

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
It was just an older facility & there was no hot water. You also had to constantly keep flusing the toilet.
Stayed 2 nights in Sep 2024

2/10 Terrible

Cedric

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Customer service was horrible and room ac didn't work.
Stayed 2 nights in Sep 2024

6/10 Okay

Venora

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
AC Conditioning not working properly
Stayed 2 nights in Sep 2024

10/10 Excellent

Muhammad

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Cassidy

Stayed 1 night in Aug 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ayde

Travelled with partner
A wonderful stay
Stayed 2 nights in Aug 2024

10/10 Excellent

MC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024