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Hampton Inn & Suites Austin - Lakeway

2.5 star property
Hotel near Lake Travis in Lakeway

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Photo gallery for Hampton Inn & Suites Austin - Lakeway

Exterior
Reception
Hypo-allergenic bedding, in-room safe, iron/ironing board
Studio Suite, 2 Queen Beds, Non Smoking | Private kitchen
Studio Suite, 1 King Bed, Non Smoking | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
2013 Ranch Road 620 South, Lakeway, TX, 78734
  • Lake Travis
    ‪3 min drive‬
  • Lakeway Country Club
    ‪6 min drive‬
  • Hills Country Club
    ‪7 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Whirlpool)

Room, 1 King Bed, Non Smoking (Whirlpool)

Room, 1 King Bed, Non Smoking (Whirlpool)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

Lakeway

In Lakeway .You'll find Lake Travis and Brain and Heart Health within 3 miles (5 km) of this hotel. Falconhead Golf Club and Flintrock Falls at The Hills Country Club are also within 3 miles (5 km).

What's nearby

  • Lake Travis - 3 min drive - 3.2 km
  • Falconhead Golf Club - 4 min drive - 4.1 km
  • Lakeway Country Club - 6 min drive - 5.1 km
  • Flintrock Falls at The Hills Country Club - 6 min drive - 4.0 km
  • Hills Country Club - 7 min drive - 4.6 km

Getting around

  • Austin Station - 23 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 40 min drive

Restaurants

  • ‪Whataburger - ‬1 min walk
  • ‪P. Terry's Burger Stand #5 - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Torchys Tacos - ‬6 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

Hampton Inn & Suites Austin - Lakeway

Hotel near Lake Travis in Lakeway
WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is available daily. Hampton Inn & Suites Austin - Lakeway also features an outdoor pool, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Lakeway hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2008
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
Hampton Inn & Suites Austin - Lakeway offers 70 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

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Exterior

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Golf
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from March 4 2025 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
The following facilities are closed on Sunday and Saturday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Austin Lakeway Hotel
Hampton Inn Austin Lakeway
Hampton Inn Suites Austin Lakeway
Hampton Inn & Suites Austin - Lakeway Hotel
Hampton Inn & Suites Austin - Lakeway Lakeway
Hampton Inn & Suites Austin - Lakeway Hotel Lakeway

Hampton Inn & Suites Austin - Lakeway Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 428 out of 694 reviews
Rating 8 - Good. 178 out of 694 reviews
Rating 6 - Okay. 44 out of 694 reviews
Rating 4 - Poor. 23 out of 694 reviews
Rating 2 - Terrible. 21 out of 694 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Travelled with family and small children
Liked: Cleanliness, amenities
Shower didn't get hot. Breakfast was sub-par. Otherwise, nice rooms and comfortable beds.
Stayed 1 night in Dec 2024

6/10 Okay

Monica

Liked: Staff & service
Disliked: Property conditions & facilities
Both business center and fitness center were not available to patrons
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good nights sleep.
Convenient location. Quiet setting. Exercise room not in service. Great staff. Hotel carpets stained and showing their age.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Stayed 2 nights in Nov 2024

6/10 Okay

David

Disliked: Staff & service
Poorly equipped-no pen or paper. No area guides. There was only one small bar of soap and no cups in bathroom Side door was out of service and appeared to have been so for a while. The business center was apparently permanently closed. Food was okay but not great. I have stayed there periodically over several years but will be looking for other accommodations.
Stayed 3 nights in Nov 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice but really needs to be updated. The fitness room was shut down and apparently being renovated or equipment being replaced. The business center was closed down as well. I don't know if the hotel is beginning renovations in these areas or if there were other reasons for them being unavailable to guests. No explanation was offered. This hotel is located on a busy road and can be difficult trying to enter or exit from the driveway. It was however near restaurants and shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Lakeway
My stay was good. The room was clean and quiet. I arrived about an hour early, and they were able to accommodate me without notice. I felt it was a good value for the area.
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was way overpriced for what it was.
Stayed 3 nights in Oct 2024

4/10 Poor

Charlotte

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hvac outside was very Noisy.
Stayed 2 nights in Aug 2024

4/10 Poor

Edward

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was extremely rude and acted as if it was a bother to help you.
Stayed 1 night in Aug 2024

10/10 Excellent

ROSILYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little dated , but very clean. The staff was very courteous. Taryn was an excellent host. She informed us of the benefits of the Hilton Honors program and provided a lot of helpful suggestions for things to do!
Stayed 3 nights in Jul 2024

8/10 Good

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Whitney

It was clean, neat and reasonably priced.
Stayed 2 nights in Jul 2024

10/10 Excellent

Theresa

Stayed 3 nights in Jun 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Kellie

Stayed 2 nights in Jun 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Stayed 2 nights in May 2024

2/10 Terrible

Phi

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We've booked at Hampton InnSuiteAustinLakeway since 2/29/24 for1 night on5/25/24 when we arrived at the hotel the guy at the front desk said they couldn't find our itinerary number,I showed my# at the Expedia website and the email from hotel sent to me 1 day before to check in online and asked him to explain it so I could understand, he texted back and forth to his boss for a while and then said sorry it was last time I gave a bad review to them then they cancel my reservation?this is my first time in Austin and booked a hotel with them, they can't do that with the client because that reason?I wish I could record our entire conversation as evidence,I think the hotel has cameras that record video. because they felt that we were Asian people who didn't understand much English so they could say whatever they wanted and treat us like that. They wanted us to leave in the middle of the night without a satisfactory solution other than saying sorry we were full and the surrounding hotels were also full, if I was not satisfied with their solution, either I contact Expedia or call the police!!! We were tired, hungry, and angry, and we couldn't find Expedia's customer service number It was a terrible evening to start our visit to Austin. After spending 1 hour contacting Expedia we got the room at Moutain Star 5 minutes away, we had to endure and go through a period of pressure and fatigue!!! it's so sad because we don't know whose fault it is and why what happened to us,our trip unhappy
Stayed 1 night in May 2024

8/10 Good

Stacy

Travelled with family
Nice quiet room, comfortable bed, and great breakfast.
Stayed 2 nights in May 2024

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities
1st. The air conditioner was not strong enough. It was always too warm. We would lower it, but it was not enough because in a while it would get hot again. it would turn off too soon. 2nd. The shower was extremely hot and it was difficult to adjust it to get cold water again. we were not able to get a good and comfortable shower. We did complaint to the receptionist, but the next morning it was the same. Nothing was done to correct the problem. 3rd . The breakfast menu needs to be improved. For example, the scrambled eggs needed some sides like onions, tomatoes, or some type of salsa. The omelettes were tasteless, some other ingredients besides cheese would have been better tasting. Vegetable sides would have been good. The boiled eggs could have been peeled. The coffee was very good. Sorry about this complaint, but we feel we had to say something.
Stayed 3 nights in May 2024

8/10 Good

Sandra

Great service, clean comfortable rooms. Lobby and hall ways were very hot and stuffy!
Stayed 2 nights in May 2024