Hilton Garden Inn Austin Downtown/Convention Center

3.5 star property
3.5-star hotel near Austin Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Austin Downtown/Convention Center

Outdoor pool
Reception
Meeting facility
Premium bedding, down comforters, in-room safe, blackout drapes
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Laundry
  • Parking available
  • Pet-friendly

Explore the area

Map
500 N Interstate 35, Austin, TX, 78701
  • Austin Convention Center
    9 min walk
  • Wanderlust Wine Co.
    2 min walk
  • Downtown Station
    8 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    15 min drive

Room options

Room, 2 Queen Beds

  • 30.8 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Austin

Downtown Austin stay.Within a 15-minute walk of this Downtown Austin hotel, you'll find Austin Convention Center and Waterloo Park. Austin Children's Museum and Texas State Capitol are also within 2 miles (3 km).

What's nearby

  • Austin Convention Center - 9 min walk
  • Sixth Street - 11 min walk
  • University of Texas at Austin - 18 min walk
  • Texas State Capitol - 18 min walk
  • Zilker Park - 5 min drive

Getting around

  • Downtown Station - 8 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 15 min drive

Restaurants

  • ‪Casino El Camino - ‬4 min walk
  • ‪Moonshine Patio Bar & Grill - ‬5 min walk
  • ‪Barbarella - ‬4 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Central District Brewi - ‬3 min walk

About this property

Hilton Garden Inn Austin Downtown/Convention Center

3.5-star hotel near Austin Convention Center
There's a restaurant on site. Public spaces have free WiFi. Hilton Garden Inn Austin Downtown/Convention Center offers its guests an outdoor pool and a 24-hour fitness center. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. Hilton Garden Inn Austin Downtown/Convention Center also features multilingual staff, coffee/tea in a common area, and laundry facilities. Parking is available for a fee. You'll have access to the outdoor pool at a partner property.

This 3.5-star Austin hotel is smoke free.

  • 254 guestrooms or units
  • 18 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 1985
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Hilton Garden Inn Austin Downtown/Convention Center offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Highchair
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator

Internet

  • Available in all rooms: Free internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 20 for adults and USD 13 for children
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch HDTV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Dryer
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per person, per night
  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 13 for children
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Austin Downtown/Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1002 reviews" "
Rating 8 - Good. 235 out of 1002 reviews" "
Rating 6 - Okay. 140 out of 1002 reviews" "
Rating 4 - Poor. 91 out of 1002 reviews" "
Rating 2 - Terrible. 91 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

KERLEEN

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Chetan

Disliked: Staff & service, amenities, property conditions & facilities
Unsafe. No efforts to meet customers needs.

2/10 Terrible

Stacie

Travelled with group
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and service. Indoor areas were well kept. Not all rooms have windows facing outdoors (mine didn’t) which was too bad, but not a deal breaker since I wasn’t at the room very much. Overall pleasant experience.
Stayed 4 nights in Sep 2024

6/10 Okay

Brett

Business traveller
Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a bit of a scrambled schedule trying to coordinate 5 old friends from different parts of Texas., but the front desk team made us feel right at home. We all arrived at different times and Gloria at the front desk started working to accommodate a connecting room request on two different reservations. She was able to locate some rooms that would work perfectly for our stay with the help of “the pro” Railys, as she put it. We received great recommendations during our stay, were constantly checked-in with and always met with a smile. The experience was fantastic. The one side note that was unfortunate was that I did have some tools stolen from my truck when I first arrived and parked on the side street outside the hotel. This happened so fast and after I moved to valet, we had no problems. Definitely a condition of the current city condition and area, not the hotel themselves. Overall, Gloria and Railys were a treat. We’ll be back
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Megan

This is a very average hotel, you get what you pay for. My bed was extremely uncomfortable. Overall it was average
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel in general, next time I gotta go swimming in their cool pool
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness
I had a large big crawl out of the tub drain. Informed front desk staff and was told someone would be by to look at it. Never happened. It’s a less expensive option if you want to walk to the Convention Center
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

NATHANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT BUSINESS TRIP
Stayed 1 night in Jul 2024

10/10 Excellent

Dariela

Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Some construction immediately adjacent, but once finished will greatly improve the area.
Stayed 1 night in Jul 2024

6/10 Okay

Sergio, EULESS

Liked: Cleanliness, staff & service, property conditions & facilities
Small pool homeless walking around the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Tony

Travelled with group
Liked: Cleanliness, property conditions & facilities
I was supposed to get two bottles of water which were not given and even offered to me. The Check-in process was merely average.
Stayed 2 nights in Jul 2024

2/10 Terrible

Brandi

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Rooms have become so small, bathroom is so tiny. Hard for two people to use.
Stayed 2 nights in Jul 2024

2/10 Terrible

Adrianni

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Liked: Cleanliness
Stayed 1 night in Jul 2024