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Hyatt Place Austin/Arboretum

3.0 star property
3-star hotel in Gateway

Choose dates to view prices

Photo gallery for Hyatt Place Austin/Arboretum

Outdoor pool, sun loungers
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Pool
  • Laundry
  • Pet-friendly

Explore the area

Map
3612 Tudor Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪17 min walk‬
  • Domain Northside
    ‪5 min drive‬
  • Museum of Ice Cream
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 17 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds (High Floor)

  • 17 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 17 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 17 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds (Specialty)

Room, Multiple Beds (Specialty)

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • 17 sq m
  • Sleeps 6
  • 2 Double Beds

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About the area

Austin

Gateway stay.Your stay at this Gateway hotel places you within 3 miles (5 km) of Arboretum at Great Hills Mall and Domain Northside. Museum of Ice Cream and Q2 Stadium are also within 3 miles (5 km).

What's nearby

  • Arboretum at Great Hills Mall - 17 min walk
  • Q2 Stadium - 5 min drive
  • Domain Northside - 5 min drive
  • J. J. Pickle Research Campus - 6 min drive
  • St. David's North Austin Medical Center - 6 min drive

Getting around

  • Kramer Station - 5 min drive
  • Austin Station - 14 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 22 min drive

Restaurants

  • ‪Starbucks - ‬17 min walk
  • ‪The Cheesecake Factory - ‬20 min walk
  • ‪Panera Bread - ‬11 min walk
  • ‪Dave & Buster's - ‬4 min walk
  • ‪Turnstile Coffee, Beer and Spirits - ‬5 min drive

About this property

Hyatt Place Austin/Arboretum

3-star hotel in Gateway
Hyatt Place Austin/Arboretum offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Hyatt Place Austin/Arboretum . Free self parking is available.

This 3-star Austin hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Austin/Arboretum offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

Languages

English, French, Spanish, Ukrainian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 41
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Austin/Arboretum
Hyatt Place Austin/Arboretum Austin
Hyatt Place Austin/Arboretum Hotel
Hyatt Place Austin/Arboretum Hotel Austin
Hyatt Place Austin/Arboretum
Hyatt Austin Arboretum Austin
Hyatt Place Austin/Arboretum Hotel
Hyatt Place Austin/Arboretum Austin
Hyatt Place Austin/Arboretum Domain Area
Hyatt Place Austin/Arboretum Hotel Austin

Hyatt Place Austin/Arboretum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, cleanliness and customer service. Great Breakfast. One of the best experiences in a pass-through hotel stay. Give the manager, and support staff a raise.
Stayed 1 night in Nov 2024

4/10 Poor

Katie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room did not have a remote for television. You have to log on through your phone and I kept receiving an error message. This was extremely disappointing
Stayed 1 night in Oct 2024

10/10 Excellent

Marysol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, nice room, comfy bed and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Jesenia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying that we will definitely stay at this hotel again if we find ourselves back in Austin. The things that we really liked about it were location which was central to all the places we wanted to visit. We also liked how clean the facility was and also the layout and the size of our room was wonderful. Having said all of that, there are opportunities for them to improve a few things for the next visit. Our shower had an extremely limited range of water temperatures which seemed odd to me. There was no ability to make the water cooler so if you had small children you would not be able to shower them in our shower which was room 411. The pool was very nice but I felt so sorry for the maintenance guy because whoever designed the hotel planted deciduous trees around the pool which meant there was a constant flow of dead leaves and things off of the trees, making it impossible for maintenance to keep the pool clean 24 hours a day. I do not see that as a failing of maintenance but rather a failing of the architect who planned the facility. According to the maintenance man, that is all governed by the arboretum and so the facility has no ability to cut the trees back or down. We did not use the free breakfast opportunity but it looked delicious. The only last thing is that the king size bed we had was a little saggy in the middle which forced me to sleep on the edge to be comfortable, but it wasn't bothersome enough to request a different room. Stay here!
Stayed 7 nights in Oct 2024

8/10 Good

Mark

Great
Stayed 1 night in Sep 2024

8/10 Good

LaShaunda

Travelled with group
Liked: Cleanliness, staff & service
It was a nice stay the showers just need updating as myself and my friend both slipped in the shower. Other than that it was a good stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cosha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Thao

Stayed 1 night in Sep 2024

8/10 Good

Joel

Stayed 8 nights in Aug 2024

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Vilma

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was a family environment
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well taken care of i did notice the pool need to be clean but it was also raining while I was there so I did't expect it to be perfect. The breakfast was wonderful. The room was very comfortable and floor was very quite.
Stayed 3 nights in Sep 2024

10/10 Excellent

Martinica, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

natasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to and clean. Everyone was professional.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all of the amenities that the hotel had, and it was close to the main highway so getting around to restaurants and other scenic sites was easy.
Stayed 1 night in Jul 2024

2/10 Terrible

Karla

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Do not choose this place !!
Please do no stay here if you have a truck or luxury vehicle bc it will get broken into . Also if you do decide to stay here do not park in the back bc the hotel does not cover the back parking lot with cameras , so anything that happens to you there goes unnoticed. Managers do not care if your property is broken into or stolen they say it happens all the time unfortunately, a heads up would of been nice . There are signs that say do not leave your belongings inside, which we followed and still had out truck broken into but not the managers (right next to ours ). Overall the room was nice !
Stayed 2 nights in Aug 2024

10/10 Excellent

Colleen, San Antonio

Stayed 2 nights in Jul 2024

10/10 Excellent

Misael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Great stay
Everything we needed in a room. The only concern was the refrigerator not keeping drinks cold.
Stayed 1 night in Jul 2024

2/10 Terrible

Hendon

Stayed 2 nights in Jul 2024