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Renaissance Austin Hotel

4.0 star property
4-star hotel in Arboretum

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Photo gallery for Renaissance Austin Hotel

View from property
Indoor pool, seasonal outdoor pool
Lobby
Property amenity
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
9721 Arboretum Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪1 min walk‬
  • Q2 Stadium
    ‪5 min drive‬
  • Domain Northside
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, desk, laptop workspace

Luxury Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

Eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Non Smoking, View

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Eco-friendly toiletries, hair dryer, towels

Signature Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds (Hearing Accessible)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Luxury Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Luxury Suite, 1 King Bed with Sofa bed

  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Park view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, Multiple Beds, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Austin

Arboretum stay.A stay at this Arboretum hotel places you within half a mile (1 km) of Arboretum at Great Hills Mall and 3 miles (5 km) of Domain Northside. Q2 Stadium and Museum of Ice Cream are also within 3 miles (5 km).

What's nearby

  • Arboretum at Great Hills Mall - 1 min walk - 0.1 km
  • Q2 Stadium - 5 min drive - 4.5 km
  • Domain Northside - 5 min drive - 4.7 km
  • Museum of Ice Cream - 5 min drive - 5.3 km
  • St. David's North Austin Medical Center - 6 min drive - 7.0 km

Getting around

  • Kramer Station - 11 min drive
  • Austin Station - 16 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Panera Bread - ‬18 min walk

About this property

Renaissance Austin Hotel

4-star hotel in Arboretum
Renaissance Austin Hotel offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center, 24 meeting rooms, and limo/town car service are available. Event space at this hotel measures 73628 square feet (6840 square meters) and includes a conference center. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Austin Hotel. Parking is available for a fee.

This 4-star Austin hotel is smoke free.

  • 1 building
  • 492 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 73628 sq ft of conference space
  • 6840 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Renaissance Austin Hotel offers 492 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 23 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (27 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2
  • Destination fee: USD 1.15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 23.00 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin Hotel Renaissance
Austin Renaissance
Austin Renaissance Hotel
Hotel Renaissance Austin
Renaissance Austin
Renaissance Austin Hotel
Renaissance Hotel Austin
Renaissance Austin Hotel Hotel
Renaissance Austin Hotel Austin
Renaissance Austin Hotel Hotel Austin

Renaissance Austin Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sherry

Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Otniel

Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 2 nights in Nov 2024

2/10 Terrible

Alexandra

Stayed 1 night in Dec 2024

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Bland
Uneventful two-night stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jory

Liked: Cleanliness, staff & service, property conditions & facilities
Most slept on hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Richard

Travelled with family
Disliked: Staff & service
Unauthorized charges on card after check-out
My husband and daughter stayed here and after check-in, used only cash the entire stay. After they checked out and got home, my husband started noticing charges from the hotel. Not 1 or 2 charges, more like 6 or 7. When he called the hotel they said that they were his charges while staying… he paid cash for everything. They dropped the charges after looking into it and seeing receipts. But then a few days later, more charges popped up. This time I called the manager and he said he’d look into it and call me back that day, it’s been days and we still haven’t heard anything and the charges are still on his card.
Stayed 1 night in Nov 2024

8/10 Good

Spencer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

George, ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well run. Loved the extra attention they paid to guests during UT game day
Stayed 3 nights in Nov 2024

6/10 Okay

Ashley

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

seamus

Stayed 1 night in Oct 2024

10/10 Excellent

LINDA SUSAN

Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice propery with friendly front desk. Great area. Clean rooms with good ac.
Stayed 1 night in Oct 2024

4/10 Poor

Kenneth, Denton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location
Stayed 2 nights in Oct 2024

4/10 Poor

Sara

Stayed 1 night in Oct 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude front desk. Pay $20 for parked. Ridiculous. Pay for a 30 minute early check out. Nickle and dime for everything. Room amenities meh. Poor quality. Empty containers. Place not worth the charge. Doesn't deserve its padt reputation.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining options close by.
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Steve

Stayed 3 nights in Sep 2024

10/10 Excellent

Galeana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024