Renaissance Austin Hotel

4.0 star property
4-star hotel near Arboretum at Great Hills Mall

Choose dates to view prices

Photo gallery for Renaissance Austin Hotel

Meeting facility
2 restaurants, breakfast, lunch, dinner served; American cuisine
Bar (on property)
View from property
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Hot tub

Explore the area

Map
9721 Arboretum Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪1 min walk‬
  • Great Hills Country Club
    ‪4 min drive‬
  • Domain Northside
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

Luxury Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, View

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Signature Suite, 1 King Bed

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Luxury Suite, 1 King Bed with Sofa bed

  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

Executive Suite, Multiple Beds, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Club Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Austin

Arboretum stay.A stay at this Arboretum hotel places you within half a mile (1 km) of Arboretum at Great Hills Mall and 3 miles (5 km) of Domain Northside. Q2 Stadium and Museum of Ice Cream are also within 3 miles (5 km).

What's nearby

  • Arboretum at Great Hills Mall - 1 min walk - 0.1 km
  • Q2 Stadium - 5 min drive - 4.5 km
  • Domain Northside - 5 min drive - 4.7 km
  • J. J. Pickle Research Campus - 6 min drive - 5.3 km
  • St. David's North Austin Medical Center - 6 min drive - 7.0 km

Getting around

  • Kramer Station - 11 min drive
  • Austin Station - 16 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Panera Bread - ‬18 min walk

About this property

Renaissance Austin Hotel

4-star hotel near Arboretum at Great Hills Mall
Renaissance Austin Hotel offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center, 24 meeting rooms, and limo/town car service are available. Event space at this hotel measures 73628 square feet (6840 square meters) and includes a conference center. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Austin Hotel. Parking is available for a fee.

This 4-star Austin hotel is smoke free.

  • 1 building
  • 492 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 73628 sq ft of conference space
  • 6840 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Renaissance Austin Hotel offers 492 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 23.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Seasonal outdoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 42
  • Grab bar near toilet
  • Toilet grab bar height (inches): 35
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Lowered counter and sink height (inches): 27
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 18
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 14 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 33

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.15 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 23.00 per night
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin Hotel Renaissance
Austin Renaissance
Austin Renaissance Hotel
Hotel Renaissance Austin
Renaissance Austin
Renaissance Austin Hotel
Renaissance Hotel Austin
Renaissance Austin Hotel Hotel
Renaissance Austin Hotel Austin
Renaissance Austin Hotel Hotel Austin

Renaissance Austin Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jory

Liked: Cleanliness, staff & service, property conditions & facilities
Most slept on hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Richard

Travelled with family
Disliked: Staff & service
Unauthorized charges on card after check-out
My husband and daughter stayed here and after check-in, used only cash the entire stay. After they checked out and got home, my husband started noticing charges from the hotel. Not 1 or 2 charges, more like 6 or 7. When he called the hotel they said that they were his charges while staying… he paid cash for everything. They dropped the charges after looking into it and seeing receipts. But then a few days later, more charges popped up. This time I called the manager and he said he’d look into it and call me back that day, it’s been days and we still haven’t heard anything and the charges are still on his card.
Stayed 1 night in Nov 2024

8/10 Good

Spencer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

George, ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well run. Loved the extra attention they paid to guests during UT game day
Stayed 3 nights in Nov 2024

6/10 Okay

Ashley

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

seamus

Stayed 1 night in Oct 2024

10/10 Excellent

LINDA SUSAN

Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice propery with friendly front desk. Great area. Clean rooms with good ac.
Stayed 1 night in Oct 2024

4/10 Poor

Kenneth, Denton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location
Stayed 2 nights in Oct 2024

4/10 Poor

Sara

Stayed 1 night in Oct 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude front desk. Pay $20 for parked. Ridiculous. Pay for a 30 minute early check out. Nickle and dime for everything. Room amenities meh. Poor quality. Empty containers. Place not worth the charge. Doesn't deserve its padt reputation.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining options close by.
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Steve

Stayed 3 nights in Sep 2024

10/10 Excellent

Galeana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Fawnya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and great dining options nearby.
Stayed 2 nights in Jun 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Location is wonderful. Staff is friendly. Has two pool indoor and outdoor. Work out room. The internet on the tv was slow. Tv/remote was slow as well. They need to update internet speeds.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel !
Hotel was clean and room was larger than most other hotels
Stayed 3 nights in Aug 2024

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here every time I visit ATX
Stayed 2 nights in Aug 2024