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Sonesta Simply Suites Austin The Domain Area

2.0 star property
Austin hotel in Gateway area

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Photo gallery for Sonesta Simply Suites Austin The Domain Area

Fridge, microwave, stovetop, dishwasher
Exterior
Egyptian cotton sheets, premium bedding, desk, laptop workspace
BBQ/picnic area
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Kitchen
  • Laundry

Explore the area

Map
9701 Stonelake Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪17 min walk‬
  • Q2 Stadium
    ‪4 min drive‬
  • Domain Northside
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Tub Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Tub Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Austin

Gateway stay.Your stay at this Gateway hotel places you within 3 miles (5 km) of Arboretum at Great Hills Mall and Domain Northside. Museum of Ice Cream and Q2 Stadium are also within 3 miles (5 km).

What's nearby

  • Arboretum at Great Hills Mall - 17 min walk - 1.5 km
  • Q2 Stadium - 4 min drive - 3.4 km
  • Domain Northside - 5 min drive - 3.6 km
  • J. J. Pickle Research Campus - 6 min drive - 4.2 km
  • St. David's North Austin Medical Center - 6 min drive - 5.9 km

Getting around

  • Kramer Station - 8 min drive
  • Austin Station - 16 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪The Cheesecake Factory - ‬20 min walk
  • ‪Maggiano's - ‬4 min drive
  • ‪Panera Bread - ‬7 min walk
  • ‪Yogurt Planet III - ‬4 min drive

About this property

Sonesta Simply Suites Austin The Domain Area

Austin hotel in Gateway area
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour health club, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Austin The Domain Area. For a fee, parking is available.

This Austin hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Built in 1998
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Sonesta Simply Suites Austin The Domain Area offers 125 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night)

Things to do

  • 24-hour health club
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (49 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Arboretum-Northwest
Candlewood Suites Arboretum-Northwest Aparthotel
Candlewood Suites Arboretum-Northwest Aparthotel Austin
Candlewood Suites Austin Arboretum-Northwest
Austin Candlewood Suites
Candlewood Suites Austin Arboretum-Northwest Aparthotel
Candlewood Suites - Austin Arboretum-Northwest Hotel Austin
Candlewood Suites Austin Arboretum Northwest
Candlewood Suites Arboretumwe
Sonesta Simply Suites Austin Arboretum
Candlewood Suites Austin Arboretum Northwest
Sonesta Simply Suites Austin The Domain Area Hotel
Sonesta Simply Suites Austin The Domain Area Austin
Sonesta Simply Suites Austin The Domain Area Hotel Austin

Sonesta Simply Suites Austin The Domain Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 375 out of 827 reviews
Rating 8 - Good. 256 out of 827 reviews
Rating 6 - Okay. 112 out of 827 reviews
Rating 4 - Poor. 51 out of 827 reviews
Rating 2 - Terrible. 33 out of 827 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chauncey

Stayed 1 night in Mar 2025

6/10 Okay

Rebecca

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, clean and nice. Perfect location of you are running the Austin International Half Marathon, right near the race start
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Good for Price.

Check-in was smooth, however check in area doesn’t look very welcoming and gives an initial bad impression. The room set up is nice with small kitchenette with plates, pans, utensils etc to cook. However, for us there was items left in the dishwasher when we arrived that we weren’t sure if they had been cleaned or not. There is living room and designated bedroom. Bathroom was roomy and had nice walk in shower. The staff were all nice and helpful. Overall location is nice, it’s close to a lot of outdoor shopping and entertainment. Overall, I would say this hotel is good for the price and would stay again for another short weekend stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Stayed 2 nights in Jan 2025

4/10 Poor

Chie

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Liked: Amenities
Great
Stayed 1 night in Oct 2024

4/10 Poor

Steven

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
I feel like I've been catfished. The room looks nothing like the photos. mix matched appliances, run down, a smell of ramen noodles that I can't seem to get rid of. Its a very 2 star hotel at best. Perks, the floor is quiet, front desk was nice and hospitable and there is security to overlook the parking lot. Just disappointed in what I thought I was paying for.
Stayed 1 night in Dec 2024

2/10 Terrible

Nicole

Stayed 1 night in Dec 2024

6/10 Okay

Ashley

Liked: Cleanliness

It was "aight"

It was okay. Needs renovated elevators and carpets.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brandi

Stayed 4 nights in Dec 2024

8/10 Good

Dinesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Nice, clean and close to Domain.
Stayed 1 night in Dec 2024

10/10 Excellent

JoAnna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Karina, plano

Business traveller
Liked: Cleanliness, staff & service
It's a sub-par property. The room had a lingering smell of cigarettes even though I was in a non-smoking room. Otherwise, nothing special. If you're just going to be in and out for a day or two, it's fine. There is no breakfast or anything, but there are some places nearby.
Stayed 2 nights in Nov 2024

8/10 Good

Patrice

Stayed 2 nights in Oct 2024

6/10 Okay

Brooke, Wilmington

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff here is so kind and friendly. However, my room made me sick. I had to keep the window open and then fan in the bathroom on. The rugs were "Moist" and the after sleeping overnight, I would wake up with raging headaches that would go away as soon as I left within 10 minutes. The dishwasher had dirty dishes in it. I feel horrible leaving this review as the staff was SO nice and helpful. This hotel needs a remodel. The elevators always smelled like someone was smoking weed IN the elevators and it was smoky.
Stayed 5 nights in Nov 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Austin reunion trip

I had a great room on the third floor, in the corner so I was shielded from other rooms' noise for the most part. Matt was great, very friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mini kitchen is a nice perk, stocked with cookware and other essentials. There is a lending area with items like a blender. A BBQ area is also provided. Bed was comfy and the room was clean. The AC and full size fridge were kind of loud at night, but the area is relatively quiet. Very pet friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Kip, Chesapeake Beach

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property looked old on the inside. the handle on the bath tub was loose. There was a burn in the carpet. I didn't see a cleaning person one time. The gym equipment was dirty. The remote for the TV in the room didn't work. The caulk job in the rooms bathroom looked like a 2 year old did it. There was an abandoned card in the paring lot that said if not picked up by 10/14 it will be towed and it was 10/24.
Stayed 5 nights in Oct 2024

4/10 Poor

OSCAR

Stayed 1 night in Oct 2024

8/10 Good

Shyam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Eduardo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expect to be charged a $100 security deposit upon checking in. Room was remodeled heavily and could see all repairs on the walls, ceilings, and floors etc. I didn’t even bother to report anything I only stay one night. Just made sure to take pictures of everything just in case they tried to keep the $100 deposit, that I was forced to adhere.
Stayed 1 night in Oct 2024