4/10 Poor
Marypatricia B., Foothill Ranch, California USA
Jun 13, 2025
2025 looked VERY different than 2024 in this home, sadly!
We brought our kids (6) and granddaughters (2) to Catalina again, as we did last summer. The house is very run down & dirty since last year; the floors, the carpets, the bedding is old (flat pillows are horrible) and mattress covers unclean! Sadly, we had no possibility to keep our windows & blinds open, letting the sun in, during the day because of the heavy construction happening all day long on Tremont, which is the street the back of the house sits on, the patio side. The loudness of the machinery frightened our 2.5 year young granddaughter. ;( We booked this vacation on Jan. 27, 2025. There was no mention of any construction happening in the window of time we booked: June 7-12th, 2025. Believe me, we would have not booked at this home, had it been told to us. In the months we paid for the trip, there was no mention of the work being done, streets torn up!I feel this is very misleading and dishonest to all who want to come to Catalina and relax, rest, find peace for our hard working kids! I am posting this so that other families can know that besides the construction, the home is rundown and not cared for .....before they book this home. BTW- I did attempt to talk with the management company, but they cut me off, saying a statement of construction happening was posted on the details of the house on the VRBO site today. I recommend for the balance of the construction time, they let everyone interested in a "family vacation" know in a very direct way. And, clean!
Marypatricia B.
Stayed 5 nights in Jun 2025