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Polo Floatel Kolkata

3.5 star property
3.5-star hotel near New Market

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Photo gallery for Polo Floatel Kolkata

Breakfast, lunch, dinner served; Fusion cuisine
Reception
Heritage Cabins
Exterior
Breakfast, lunch, dinner served; Fusion cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
9/10 Kolkatta Jetty Stand Road, Kolkata, West Bengal, 700001
  • Eden Gardens
    ‪12 min walk‬
  • New Market
    ‪3 min drive‬
  • Howrah Bridge
    ‪3 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪46 min drive‬

Room options

View all photos for Heritage Cabins

Heritage Cabins

Heritage Cabins

  • 19 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with Balcony

Suite with Balcony

Suite with Balcony

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Cabins

Heritage Cabins

Heritage Cabins

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for River Cabins

River Cabins

River Cabins

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, River View

Premium Suite, River View

Premium Suite, River View

  • 39 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

About the area

Kolkata

Esplanade stay.A stay at this Esplanade hotel places you steps from High Court and within a 5-minute walk of Milennium Park. Chandpal Ghat and Netaji Indoor Stadium are also within half a mile (1 km).

What's nearby

  • Eden Gardens - 12 min walk - 1.1 km
  • New Market - 3 min drive - 1.9 km
  • Howrah Bridge - 3 min drive - 2.5 km
  • Fort William - 4 min drive - 2.3 km
  • Victoria Memorial - 5 min drive - 3.4 km

Getting around

  • Kolkata Eden Gardens Station - 9 min walk
  • B.B.D. Bag Tram Station - 14 min walk
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 46 min drive

Restaurants

  • ‪The Chutney Company - ‬10 min walk
  • ‪Rajesh Enterprise - ‬9 min walk
  • ‪Café Coffee Day - ‬4 min walk
  • ‪Mie Kwantong Toraja Indah - ‬3 min walk
  • ‪Chittoda's Suruchee Restaurant - ‬10 min walk

About this property

Polo Floatel Kolkata

3.5-star hotel near New Market
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Polo Floatel Kolkata. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kolkata hotel.

  • 1 building
  • 49 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 2006
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Polo Floatel Kolkata offers 49 air-conditioned accommodations with complimentary bottled water. 40-inch Smart televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers with rainfall showerheads. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Hindi

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 599 for adults and INR 599 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • Elevator (72 inch wide door)

Room amenities

Entertainment

  • 40-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Please note that PAN Cards and Visiting Cards are not accepted.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 599 for adults and INR 599 for children
  • Airport shuttle fee: INR 2000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Floatel
Floatel Hotel
Floatel Hotel Kolkata
Floatel Kolkata
Hotel Floatel
The Floatel Hotel
Polo Floatel Kolkata Hotel
Polo Floatel Kolkata Kolkata
Polo Floatel Kolkata Hotel Kolkata

Polo Floatel Kolkata Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 69 reviews
Rating 8 - Good. 28 out of 69 reviews
Rating 6 - Okay. 11 out of 69 reviews
Rating 4 - Poor. 12 out of 69 reviews
Rating 2 - Terrible. 6 out of 69 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Hena

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property conditions need to be improved. Staff are good, helpful. Restaurant is good. Food is good.
Stayed 3 nights in Nov 2024

8/10 Good

Hena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s situated on river Ganges, so location is unique.
Stayed 4 nights in Nov 2024

10/10 Excellent

Malcolm

Stayed 1 night in Mar 2023

10/10 Excellent

PARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Aneesh

Stayed 1 night in Aug 2022

8/10 Good

RAJIV

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Interesting location
The location is excellent with fantastic views of the river. One should stay for this reason alone. Having said that, the condition of the hotel needs to be improved. Quite run down in many places. Simple things like good choice of TV channels (especially the News and Sports channels), tissue boxes in the room etc. should be looked at
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't even try
Pathetic service, stinking room, dirty washroom. So much could have been done with this property. Its an excellent case study to show how one can destroy value of a property with so much intrinsic potential. I had booked 2 nights, but checked out after spending one night.
Stayed 2 nights in Dec 2019

4/10 Poor

Manickam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake photos uploaded & not verified by hotels.com
Experience was pathetic, no spa, no gym, no wifi in the rooms..Luckily it was only one night otherwise it would have been a nightmare!!!
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not so good...... Worth for money.....1/5

4/10 Poor

Kalyan k

Disliked: Staff & service, room comfort
Uncomfortable hotel better to avoid.
We had a very uncomfortable stay for 5 nights in this hotel. The location and view from room was the only positive point, rest everything was bad. The room was smallest I have seen any this type of hotels, the bed was ridiculously small,could hardly accommodate two adult persons. The bathroom was also very small with defective plumbing. The lift lobbies and the lifts stink. The gangway bridge was shaky and difficult to walk.wifi was not free and exhorbitingly costly. Breakfast spread was average but the service in the restaurant is below standard. Food prices are very high. I would not advise anyone to stay in this hotel.

10/10 Excellent

Faiz, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great Night-life attraction in Kolkata
We reached the place close to midnight, though its a bit far from airport- you see the place, you will love it! Its just as good you can dream a place for a nice, comfy and soothing environment for your self or family!

6/10 Okay

Prof Arup

Disliked: Cleanliness, staff & service, property conditions & facilities
Good Property Badly Maintained
The hotel has a lovely location. It floats on the river Ganges. The view from the room is excellent. But the property is not well maintained. The room was very small and it was full of old wooden furniture which had outlived their utility. Rooms are not cleaned properly. The room service is poor and most of the staff members have a laid back attitude. The bathroom was stinky and the tiles were full of stains. The restaurant serving the breakfast has a good ambiance. But the breakfast spread is not plenty. The croissants and other bakery items are served cold. We noticed inefficiency everywhere. The staff at the reception had no knowledge of our booking made wth hotels.com long back. On producing the print out of the hotels.com voucher they were kind enough to provide us a room.

6/10 Okay

Jagdies, Nottingham

Disliked: Cleanliness, room comfort
Jagdies Janki
The kitchen staff was really good Toilet was not good condition also room cleanliness could do with more work and cleanliness The people at the hotel are really good that is what makes it work

2/10 Terrible

G, Coventry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a big lick of paint
1 star hotel charging 5 star prices, needs a lot of modernisation furniture still from the 50's and looked vey worn, carpets smelt like they have never been changed, staff were friendly and polite making the best of trying to keep the hotel clean and presentable, felt very sorry for them as even their uniform was unclean. Ridiculous charges at bar and restaurant bottle of kingfisher was over 400 Rupees over 4 times the price to other places which had far better décor, Floatel hotel living on past glories. only good thing I can write is breakfast was okay with varied foods.

6/10 Okay

Christopher

6/10 Okay

Dharmesh, Mumbai

Disliked: Cleanliness, staff & service
Good concept of a floating hotel
I had booked the Ganges facing room but the view is best avoidable with filth flowing in the river. Only the view of Howrah bridge is worth looking at, that too in night. I took ill on my way to the hotel and after 3 reminders, utter confusion and 90 minutes later I get one tablet of the medicine that I had requested. I had booked an emergency flight to rush back home due to my bad heath but the hotel could manage any cab for almost an hour in spite of their assurances earlier and they did not have a cab service of their own. I had to ultimately cancel my flight and lose money on the same. The room had a distinct stink. Food was passable.

2/10 Terrible

Ben, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was shut down.
Terrible experience. Expedia gave me a confirmed booking for a hotel which is shut down.

8/10 Good

Scoop, Shanghai, China

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Change of pace
Oh, I don't know. Overall, it was OK. The food prices in the restaurant are HIGH by India standards, especially by Kolkata standards. The dining room is overstaffed and thus is somewhat disorganized. Overall, I think the hotel has tried to figure out every way to get as much money as possible out of all guests. However, they did not charge me to use the phone in the lobby; guests cannot dial outside the hotel from their rooms.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
noisy
very helpful staff, needing refurbished, but it was the noisiest hotel I have ever stayed in. With about 25 rooms and about 10 function suites, noise was almost continual. If you want a good nights sleep go elsewhere.

8/10 Good

nanty

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Subrata Kumar

Disliked: Property conditions & facilities

8/10 Good

Lakshmi Narashimhan, Chennai

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Getting used to this Hotel
It's my second time in this hotel. The reason why I had book it for the second time was to explore the feel of floating while staying inside Room. I should say there wasn't anything of that sort I had felt. It is a good hotel though with prominent service. Food price is exorbitantly high though.

8/10 Good

jit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lakshmi Narashimhan, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
That was one heck of a night I had staying in this Hotel, Receptionist are kind enough to pack me a bag of breakfast early in the morning while I left, Good ambiance and a perfect Hotel to stay if you are trying to catch an early morning train from Howrah. Food was good, However they didnt have much of a variety!

8/10 Good

Sumit, Guwahati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice ambience and the best part was the room facing the Ganges