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Super Hotel Candle

4.0 star property
Art Deco Hanoi hotel in Ba Dinh with 2 restaurants
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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Super Hotel Candle

Front of property
Indoor pool
Front of property
President Suite Room
Daily buffet breakfast (VND 250000 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000
  • Embassy of Japan
    6 min walk
  • Hội Trường 6 @ Nhà Khách La Thành
    2 min walk
  • Hanoi Railway Station
    11 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    22 min drive

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | View from room

Two Bedroom Apartment

  • 120 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | View from room

Deluxe Twin Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Room amenity

Executive Double Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | City view

Superior Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for President Suite Room

President Suite Room

President Suite Room

  • 230 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Studio Apartment One Bedroom

Studio Apartment One Bedroom | City view

Studio Apartment One Bedroom

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

37-inch LCD TV with cable channels, TV, computer monitors

Family Apartment

  • 89 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Room

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (3104)
The price is CA $2,469
per night
CA $2,800 total
includes taxes & fees
2 Jan - 3 Jan
Hanoi Royal Palace Hotel 2

About the area

Hanoi

Heart of Hanoi.Within a 10-minute walk of this Ba Dinh hotel, you'll find Van Phuc Diplomatic Corps and Embassy of Japan. Embassy of the Republic of the Union of Myanmar and Embassy of Brunei Darussalam are also within half a mile (1 km).

What's nearby

  • Lotte Center Hanoi - 11 min walk
  • West Lake - 18 min walk
  • Ho Chi Minh Mausoleum - 2 min drive
  • Hoan Kiem Lake - 5 min drive
  • Hanoi Old Town Night Market - 5 min drive

Getting around

  • Hanoi Giap Bat Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪Il Divo - ‬2 min walk
  • ‪Good Cafe - ‬3 min walk
  • ‪Bún Chả 216 - ‬2 min walk
  • ‪The Coffee House - ‬2 min walk
  • ‪Deli Coffee - ‬5 min walk

About this property

Super Hotel Candle

4-star Art Deco hotel near Hoan Kiem Lake
As a guest of Super Hotel Candle, you'll find 2 spa tubs, an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Super Hotel Candle. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 72 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Meeting rooms
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 2013
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Super Hotel Candle offers 72 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Japanese, Vietnamese

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 250000 for adults and VND 200000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 spa tubs
  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Printer
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 650000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 650000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle Hotel
Super Hotel Candle Hanoi
Super Hotel Candle Hotel Hanoi

Super Hotel Candle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 468 reviews" "
Rating 8 - Good. 186 out of 468 reviews" "
Rating 6 - Okay. 37 out of 468 reviews" "
Rating 4 - Poor. 15 out of 468 reviews" "
Rating 2 - Terrible. 6 out of 468 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hien

Stayed 1 night in Aug 2024

8/10 Good

Maxime

Stayed 3 nights in Aug 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Pool is a little small
Stayed 5 nights in Aug 2024

6/10 Okay

Chien Kuo

Travelled with group
Liked: Staff & service
Elevator is slow!
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was much larger than expected. It was actually more like an apartment than a hotel room and I liked that because it was comfortable. The place was clean the staff very friendly and helpful. The one thing I would say is when I asked for more water I was old they only supply X number of waters per day. This is fine of course but since water is a basic commodity I would say sending two more bottles would not break the bank but make the customers feel comfortable. That said, I would return because everything was excellent.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロッテマートやビンコムセンターまでタクシーですぐです。
ホテルスタッフの気遣い、サービスはとても良く、とても快適に過ごせました。（日本語がわかる方もいました） 部屋をアップグレードしていただいた事は有難かったですが、バスタブ内でのシャワーがどう工夫しても洗面所が水浸しになる構造でそこだけ厳しかったです。 お湯の温度も安定せず、熱いお湯は時々しか出ませんでした。 それ以外は問題なく、また利用したくなるホテルでした。
Stayed 3 nights in Jul 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A suite we booked was very spacious and well appointed. The hotel staff was extremely pleasant and accommodating for out of country tourists. The breakfast was well done and convenient to start off each day. The spa was amazing and I think we got four massages while we were there. I highly recommend it.
Stayed 5 nights in Jun 2024

10/10 Excellent

Steffen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utroligt venligt personale og et dejligt hotel
Super fint hotel, som opgraderede vores værelse ved ankomst og lod os tjekke ind tidligere. Fine værelser med god plads. Personalet ville virkelig gerne hjælpe med alt - engelsk var lidt svært ind imellem, men google translate virkede. Fantastisk morgenmad med venligt personale. Dejlig pool og gode badefaciliteter og spa
Stayed 3 nights in Jul 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean tidy, staff were helpful. The breakfast was amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

takafumi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

gilles

Stayed 3 nights in May 2024

10/10 Excellent

Kanemoto

Stayed 5 nights in Apr 2024

8/10 Good

Alfredo, Spring

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update."
Stayed 5 nights in Apr 2024

8/10 Good

Alfredo, Spring

Travelled with group
Liked: Staff & service, amenities
Rooms were ok but the bathrooms need updating. Rust on metal panels are very visible especially on the corners on the shower enclosures.
Stayed 4 nights in Apr 2024

10/10 Excellent

sokbe

Stayed 4 nights in Feb 2024

6/10 Okay

Tom, Westminster

Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Arvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great staff , excellent customer service
Stayed 5 nights in Jan 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service
Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.
Stayed 4 nights in Jan 2024

10/10 Excellent

SHUNSUKE

Stayed 3 nights in Dec 2023

10/10 Excellent

Yong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is sauna and pool. Bidet and good mattress
Stayed 3 nights in Nov 2023

10/10 Excellent

NGOC-LIEN

Liked: Staff & service, property conditions & facilities
Hotel Is very nice and the staff is excellent.. The breakfasyis great and offer lots of choice. The area is easy access (by car) to many nice shopping areas. But Hanoi is crowded , cannot escape that!
Stayed 3 nights in Nov 2023

10/10 Excellent

Paal Fredrik

Stayed 3 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great and spacious. Breakfast buffet was average
Stayed 2 nights in Oct 2023