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AGAM Hotel

3.0 star property
3-star hotel in Mario Villanueva Madrid

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AGAM Hotel

Outdoor pool
Deluxe Double Room
Exterior
Standard Double Room
Lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Avenida 5 entre calle 30 y 32, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    2 min walk
  • Lake Bacalar
    7 min walk
  • Canal de los Piratas
    11 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    37 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

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Breakfast included
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4.3 out of 5, Excellent, (156)
The price is CA $228
per night
CA $279 total
includes taxes & fees
2 Dec - 3 Dec
Casa Aakal Lagoon Front

About the area

Bacalar

Mario Villanueva Madrid stay.Within a 10-minute walk of this Mario Villanueva Madrid hotel, you'll find Lake Bacalar and Laguna Bacalar Ecological Park. Canal de los Piratas and Fort of San Felipe are also within half a mile (1 km).

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk
  • Fort of San Felipe - 12 min walk
  • Municipal Spa of Bacalar - 18 min walk
  • Cenote Cocalitos - 8 min drive
  • Cenote Esmeralda - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪I Scream Bar - ‬9 min walk
  • ‪El Sazón a la Mexicana - ‬3 min walk
  • ‪Finisterre Bacalar - ‬6 min walk
  • ‪Yerbabuena - ‬4 min walk

About this property

AGAM Hotel

3-star hotel in Mario Villanueva Madrid
Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and concierge services are also featured at AGAM Hotel.

This 3-star Bacalar hotel is smoke free.

  • 16 guestrooms or units
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
AGAM Hotel offers 16 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 164 ft
  • Street parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

AGAM Hotel Hotel
AGAM Hotel Bacalar
AGAM Hotel Hotel Bacalar

AGAM Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 34 reviews" "
Rating 8 - Good. 8 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ivan Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Sami, Dearborn Heights

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it and definitely plan to go back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute treat to stay at the Agam. The breakfast which was included was delicious. I opted for the avocado toast every morning which was so delicious, as well as the coffee and fruit, granola and yogurt. Nestor was brilliant as he was so helpful and friendly. The room was small but cozy and the pool and surrounding areas was lovely. Our stay was perfect! Do not hesitate to book this hotel. We loved it.
Stayed 5 nights in Jan 2024

10/10 Excellent

Scott

Stayed 2 nights in Jan 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service
The room was clean, A/C kept room cool and comfortable, staff was alway cleaning to maintain property and pool sparking clean, every morning the staff woul great me with a smile, and ask how i slept. I would definitely go back in my next visit to Bacalar. every
Stayed 4 nights in Jun 2023

8/10 Good

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien general, excelente atención del personal!
Stayed 2 nights in Aug 2024

10/10 Excellent

Johanna, Neerkant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima hotel, fijne kamer, fijne ligging. Heerlijk uitgebreid hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with friendly staff
Nice place with friendly and helpful staff, good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy lindo, ofrecen un desayuno incluido muy bueno y completo, hay posibilidad de contratar servicio de masajes muy buenos, te prestan bicicletas
Stayed 1 night in Jul 2024

6/10 Okay

Maureen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Les personnes a l’accueil sont très gentilles et serviables, le petit déjeuner très correct. Je déplore que l’etat de la chambre dans laquelle nous logions (chambre standard) soit humide. Traces et odeur d’humidité partout (rideau, mur, porte salle de bain gondolée). La chambre également etait assez sombre. Bon emplacement.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Un accueil en or
Hôtel à taille humaine très sympathique, avec un très bon accueil en Français. La chambre n’est pas le point fort de cet hôtel. Elle est petite, la douche donne directement sur la chambre, les toilettes avaient du mal à fonctionner. À côté de ça, le petit déjeuner est très agréable, tout comme la piscine. L’hôtel propose des excursions en direct (avec un autre hôtel appartenant au même propriétaire qui donne sur la lagune), ce qui est très utile, nous n’avons pas eu à chercher. Également, des vélos sont à dispositions.
Stayed 2 nights in May 2024

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service.
I had a great stay. The receptionist gave us the greatest intro not only to the hotel, but for all of Bacalar. What to know, where to go and other very valuable information. The only thing we could have wished for, was maybe a 20cm wiider bed. But it's a very small objection. And throughout the stay, the staff was more than accommodating. I highly recommend this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Daniel

Disliked: Cleanliness
Mala experiencia
La verdad es que esperaba más por el precio, habitación 16 super ruidosa, tiene la palapa de paja (techo) con lo cual para dormir es insoportable los ruidos de coches, gente gritando, animales varios… La piscina está como oxidada y no da ganas de bañarse, la habitación un olor a humedad terrible es más hay también olor a cloaca/ desagüe… muy repugnare el olor…la zona sucia y abandonada, yo no recomiendo este hotel
Stayed 4 nights in Dec 2023

10/10 Excellent

Rich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la tranquilidad en el hotel, las áreas de la alberca con hamacas. La ubicación también es un plus, ya que debido a lo céntrica, tienes tiendas, acceso a la Laguna y a 2 cuadras del centro. La atención del personal, muy amable y eficaz. Sin duda volvería a hospedarme aquí y lo recomendaría 10/10
Stayed 1 night in Dec 2023

10/10 Excellent

agus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es uno de los mejores opciones dentro del pueblo de Bacalar, su calidad de servicio es estupendo y sus instalaciones son geniales. Los desyunos incluidos son DELICIOSOS
Stayed 3 nights in Nov 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una buena ubicación cerca de la laguna y del centro de Bacalar, todas las instalaciones en unas condiciones en muy buen estado. El mejor trato por parte de los empleados el desayuno delicioso, el café americano con un buen sabor. En pocas palabras volveré a hospedarme.
Stayed 3 nights in Nov 2023

10/10 Excellent

Vincent, Quebec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lovely staff. They served delicious breakfast and coffee (it was included for us). The pool area is clean and great. Just a few minutes of walk from the center and from the lagoon.
Stayed 3 nights in Sep 2023

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de descanso
Muy cómodo, limpio, descansas perfecto!
Stayed 1 night in Sep 2023

10/10 Excellent

Thania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unas 5 cuadras del centro, es fácil moverse a pie. Sobre la calle hay algunos restaurantes en el camino al centro para desayunar o comer/cenar. El staff es muy amable y el hotel es ideal para disfrutar de vacaciones tranquilas en pareja o con amigos. El desayuno incluído es suficiente si bien no el más basto o variado.
Stayed 4 nights in Aug 2023

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, small hotel
Very clean and nice hotel. Properly different from most other hotels. It was nice to have a fridge in the room. Breakfast was sufficient but no yoghurt and just one cup of coffee.
Stayed 4 nights in Mar 2023

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble
Increíble, a pasos de la laguna y con excelentes opciones para comprar tour y actividades
Stayed 1 night in Mar 2023