Maison Otis

3.5 star property
3.5-star hotel perfect for exploring Baie-St-Paul

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maison Otis

Premium Studio, 1 Queen Bed with Sofa bed, Non Smoking | Private kitchen
Premium Studio, 1 Queen Bed with Sofa bed, Non Smoking
Comfort Suite, 1 King Bed, Non Smoking
Hiking
Signature Suite, 1 King Bed, Non Smoking

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

Map
23 rue St Jean Baptiste, Baie-St-Paul, QC, G3Z 1M2
  • Galerie Clarence Gagnon
    1 min walk
  • Chocolaterie Cynthia
    1 min walk
  • Sentier des Caps
    2 min walk

Room options

Premium Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Studio, 1 Queen Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

Signature Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 Queen Bed, Non Smoking

  • 34.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Quadruple Room, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Comfort Room, 1 Queen Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, 1 Queen Bed, Accessible

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Baie-St-Paul

Heart of Baie-St-Paul.Steps from the hotel, you'll find Galerie Clarence Gagnon and Chocolaterie Cynthia. Sentier des Caps and Contemporary Museum of Art are also within half a mile (1 km).

What's nearby

  • Sentier des Caps - 2 min walk
  • Arena Luc et Marie-Claude - 4 min walk
  • Train of Le Massif de Charlevoix - 10 min walk
  • Boise du Quai - 14 min walk
  • Golf de Baie-Saint-Paul - 3 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 84 min drive

Restaurants

  • ‪Tim Hortons - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Microbrasserie Charlevoix - ‬1 min walk
  • ‪Mousse Café - ‬6 min walk
  • ‪Café Charlevoix - ‬4 min walk

About this property

Maison Otis

3.5-star hotel perfect for exploring Baie-St-Paul
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available.

This 3.5-star Baie-St-Paul hotel is smoke free.

  • 19 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Maison Otis offers 19 air-conditioned accommodations with hair dryers and complimentary toiletries. These individually furnished accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Baie-St-Paul hotel provides complimentary wireless Internet access.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar

Things to do

  • Art gallery
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Desk
  • Individually furnished

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

Property Registration Number 2024-12-31, 003356

Property is also known as

Maison Otis Hotel Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Auberge La Maison Otis Hotel Baie-St-Paul
Maison Otis Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Maison Otis Hotel Baie-St-Paul

Maison Otis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 281 out of 399 reviews" "
Rating 8 - Good. 82 out of 399 reviews" "
Rating 6 - Okay. 17 out of 399 reviews" "
Rating 4 - Poor. 9 out of 399 reviews" "
Rating 2 - Terrible. 10 out of 399 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Noëlla

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nous avons beaucoup aimé notre suite très bien aménagée et jolie. C'est un endroit paisible qui favorise le sommeil. La Maison Otis est située en plein coeur de la ville, et tout est donc facilement accessible. Par contre, dans la publicité, il faudrait signaler qu'il n'y a pas d'ascenseur et que les couloirs sont longs pour une personne handicapée. L'absence de réception n'est pas très pratique.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alain

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice old house
We had a small room and only one chair for the two of us. The place had been nicely decorated but with some flaws. A very large bathroom with no counter. There is a place where a table could be put so that guests can put their wash bags, etc. No desk either. But perfect location. Close to so many art galleries, restaurants, main streets.
Stayed 3 nights in Jul 2024

2/10 Terrible

weiru, staten island

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front desk service, no room cleaning if you stay multiple nights, the hallway dirty, entry door in the back of dirty parking lot with poor light. No entry information sent and need to call for entry code. Never book again.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARIE-HELENE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Bohdan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
AIR B AND B NOT a HOTEL!!!
This is an air B and B NOT a hotel. There is no reception and the only staff is the cleaning staff (they are quite friendly) there is no elevator so you have to carry heavy bags up notoriously high stairs to the second floor if you are staying in a suite. There are no phones in the room so you cannot call for room service or other services. The room was clean and very well cared for
Stayed 4 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities
Our two nights at Maison Otis contrasted sharply with one another. The first night we were thrilled with the room -- an extremely spacious room on the first floor, close to the parking lot, with a king bed, as requested. Unfortunately, there was a problem with the air conditioner unit, and we were moved to the far end of the hotel. We had to lug our furniture up a long flight of stairs and cart it down several (about four) long, dark, and dimly-lit hallways, including a few more stairs -- to the farthest possible end of the building from the parking. The second room felt small and cramped and had what felt like a double bed. It was a major letdown and disappointment, and I was quite unhappy with the change. I was glad we were not scheduled to stay longer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marjolaine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Guy

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness
Disliked: Staff & service
Very nice accocombo lockmodations. However there is no staffed reception area. We did not receive the instructions re: key pickup. We were given instructions as to where the key was but it is a confusing entry procedure. The entry door is at the back of the building next door. the door has a keypad to get in. We asked a couple of times before finding the door. Our room was up a 21 step flight of stairs and through several hallways back to the main building. Had the reception in the main building been opened the acces would have been much better. The room was lovely and very clean and quiet .
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maison Otis had a lovely, large room that was clean and cozy. It is situated right in the heart of Baie St Paul and easy to walk to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

YVES, Montréal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
SITUATION DE L'HÔTEL AU CENTRE DES ACTIVITÉS, TOUT CE MARCHE. MAIS A NOTRE ARRIVÉE PERSONNE NOUS ACCUEIL, TOUT CE FAIRE PAR NOUS-MÊME, PAS TRÈS CHALEUREUX ...
Stayed 1 night in Jun 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ma chambre préférée
Très belle chambre avec déco d'artiste québécois. Propreté A1 et le confort est excellent. Je suis arrivée après les heures de fermeture d'accueil et le service téléphonique fut excellent...
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE! We were told there would not be staff on the property so would have to call for an entry code. Everytime we tried it said “ push for English” which we did and then the line went dead. We ended up calling Expedia and after an hour and a half was given the code to the front door. We discovered that there was also an entrance in the back. We had to carry our luggage up many stairs and found the door could be opened with no security code. The halls were dirty and dark , the room smelt very stale and there was food on the floor and the balcony unkempt.
Stayed 3 nights in Jun 2024

2/10 Terrible

Peggy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was closed when we arrive d--and I mean CLOSED. All of the businesses were aware that it was not taking guests AT ALL! But they did send me an email the next day telling me that they had processed my payment! Had to find alternate lodging.
Stayed 3 nights in Jun 2024

6/10 Okay

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

svyatoslav

Stayed 1 night in Jun 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location next to galleries, restaurants etc. Large comfortable room with modern amenities.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Frédérique

Business traveller
Stayed 1 night in May 2024

10/10 Excellent

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024