Let's start at the very beginning ...I called at 2 am to check there was opening for a late night check-in as I was traveling cross country and needed a quick place to sleep & shower and check out in just a few hours. Upon arrival, let me be clear, the night auditor/front desk representative was very nice, very helpful & welcoming. HE WAS THE ONLY UPSIDE TO THIS ENTIRE bug infested, rundown, filthy, stained & stinky establishment. The outside appearance is deceiving. Cleaned pool, exterior is painted. That's where the good ends. All the carpets in halls and rooms, heavily stained, filthy, not vacuumed, and pungent odor. The walls haven't been wiped down in this building in years, our air conditioner in the room was not only off but broken, and no thermostat. The desk chair looks like it was hauled out of dumpster and wheeled into the room. Gum stuck to it, rips in the fabric, the faux leather stripped off, headboards on both beds looks like Wolverine had a field day and ripped them apart! Bathroom towels, not only stained, but not cleaned. Bathmats stained, and both beds had consistently placed long hairs intertwined into the blankets!!! The surfaces were all unwiped and layers of just old film on everything. It’s quite obvious no one wet wipes anything in these rooms. Or vacuums, or cleans up stains. I have never refused a room before. I did today twice. And the kicker??? I spent a total of 24 minutes in between 2 rooms when I finally just drove away and the manager was no