6/10 Okay
Dat
Travelled with partner
12 Aug 2024
Liked: Cleanliness, property conditions & facilities
Excellent location (although going back to the hotel is all uphill from the double gates, but going down it super easy). Its a bit off, inside a narrow street, but once you step outside you're right in the middle of very thing (there's a crowded restaurant thats open 24 hrs so you can eat & drink anytime of the day). Definitely love the location. Unfortunately staff does not measure up to the hotel / inn's otherwise excellent services. The host / hostess are on the 'cold' side (maybe language barrier?), they tried to be courteous but curt when we asked for something. And this maybe just a misunderstanding but I ordered airport pick up and they quoted me $14 (I double checked the email afterward, it's really $14) but when the taxi took us to the hotel, they driver said $40; the hostess was there and she agreed with the driver. Since I didn't have the email readily available and it's 4am so I didn't argue. Wish the hostess had said something (bc she should know a cab ride doesn't cost $40. btw, we took a cab too when left Baku and it's really $16). So disappointed with with the host/hostess but absolutely happy with the property. Next time we're in Baku, we'll look for another options since there are many properties just as convenient inside Old City.
Dat
Stayed 3 nights in Jul 2024
