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Golden Tulip Balikpapan Hotel & Suites

3.5 star property
Family-friendly 3.5-star hotel with outdoor pool

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Photo gallery for Golden Tulip Balikpapan Hotel & Suites

Outdoor pool
Daily buffet breakfast (USD 125000 per person)
Courtyard
Exterior
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Spa
  • Parking available
  • Pool
  • Breakfast available

Explore the area

Map
Jl. Jenderal Sudirman No.7, Klandasan Ilir, Kec. Balikpapan, Balikpapan, East Kalimantan, 76114
  • Plaza Balikpapan
    ‪9 min walk‬
  • Ruko Bandar
    ‪17 min walk‬
  • Bekapai Garden
    ‪19 min walk‬
  • Balikpapan (BPN-Sepinggan Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite, 3 Single Beds

In-room safe, desk, blackout drapes, soundproofing

Junior Suite, 3 Single Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Junior Suite, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Similar properties

View from room

Pentacity Hotel Balikpapan

  • Pool
  • Breakfast included
  • Waterslide
  • Parking included
4.4 out of 5, Excellent, (3)
The price is CA $65
per night
CA $165 total
includes taxes & fees
2 Mar - 3 Mar
Pentacity Hotel Balikpapan

About the area

Balikpapan

Oceanside stay.Stay at this Balikpapan hotel and you'll be within half a mile (1 km) of Plaza Balikpapan and 2 miles (3 km) of Ruko Bandar. Bekapai Garden and Aquaboom Waterpark are also within 2 miles (3 km).

What's nearby

  • Plaza Balikpapan - 9 min walk
  • Ruko Bandar - 17 min walk
  • E Walk - 20 min walk
  • BSB Beach - 5 min drive
  • Kemala Beach - 8 min drive

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 19 min drive

Restaurants

  • ‪Tulipe Restaurant - ‬1 min walk
  • ‪Warung Tulungagung - ‬3 min walk
  • ‪Warung Barokah - ‬4 min walk
  • ‪Sate Padang 'AJO LAWEH' - ‬4 min walk
  • ‪Seventh Street Pub Balikpapan - ‬3 min walk

About this property

Golden Tulip Balikpapan Hotel & Suites

Family-friendly 3.5-star hotel with outdoor pool
Golden Tulip Balikpapan Hotel & Suites offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. A children's pool, a terrace, and multilingual staff are also featured at the family-friendly Golden Tulip Balikpapan Hotel & Suites. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

  • 185 guestrooms or units
  • 21 levels
  • 155 buildings
  • 624 sq ft of conference space
  • 58 sq m of conference space
  • Built in 2009
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Golden Tulip Balikpapan Hotel & Suites offers 185 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, and complimentary toiletries.

This Balikpapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Languages

English, Indonesian

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: internet access

Parking and transportation

  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 125000 for adults and USD 62500 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycling
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 125000 for adults and USD 62500 for children
  • Airport shuttle fee: USD 100000 per vehicle
  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Up to 5 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aston Balikpapan
Aston Balikpapan Hotel
Aston Hotel Balikpapan
Aston Balikpapan Hotel And Residence
Aston Balikpapan Hotel Residence
Golden Tulip Balikpapan Hotel & Suites Hotel
Golden Tulip Balikpapan Hotel & Suites Balikpapan
Golden Tulip Balikpapan Hotel & Suites Hotel Balikpapan

Golden Tulip Balikpapan Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 63 reviews
Rating 8 - Good. 29 out of 63 reviews
Rating 6 - Okay. 13 out of 63 reviews
Rating 4 - Poor. 8 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
They call me Papa, after many stays they are Family now.. in the restaurant they order my food, papa cannot have this..not good for you..the girls are my Daughters now so i go buy chocolate bars for them for taking care of me.. the rooms are all spacious, large comfortable bed, couch, big screen tv, many channels, the bathroom is big enough to move around in comfortably.. there is kitchenette in the room, Large refrigerator, not mini fridge.. the pool is large, clean and great fun… the cake shop has great deserts..ENAK !!! the guys at parking entrance are very nice and friendly, finally trained them…call me Tom..not sir.. the front desk staff is great.. very polite, Efficient and friendly.. Housekeeping staff does a great job also. the Woman who runs the hotel, Mami Vika is very pleasant and loved by her staff. for me when i am in Balikpapan this is literally Home ! thanks to every single person there for all the love..🙏🙏
Stayed 7 nights in Feb 2024

6/10 Okay

Dini

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Really wanted to give 10 but....
This hotel has a strategic location, my sister stayed here back in 2017 and was quite impressed by this property? however, this time we can see that the hotel has been under maintained, you can see the furniture in the room are worn out and lack of cleanliness e.g dust all over the lamp case and coffee table, yellow stained toilet seat, stained on the linen and the curtain. This hotel has lots of potential however needs lots of improvement on the Housekeeping side. I worked in the hotel myself, in my opinion the listed price isn't match the condition of the room. The few things that saved this hotel from my 1 star review are the breakfast (lots of variety and good taste), the pillow (firm and comfy) and the attentive staff. You also need to pay attention on the sofa, due to the material of the sofa and probably lack of air circulation it might invested with either bugs or mites, I got itch when I sit on the sofa and when I reported to the Front Office they stated they will do treatment however when the staff came I realized that the treatment is to cover the sofa with new linen not some kind of spray or hot steam. Kindly improve your maintenance and housekeeping procedure.
Stayed 2 nights in Jul 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot be beat
How can i say anything but great !!!!! Room was perfect. Hotel clean and nice. However the best part was the Sfaff...ON SCALE OF 10 I SAY 20 !!!
Stayed 4 nights in Jan 2022

8/10 Good

Sanjay

Liked: Cleanliness, property conditions & facilities, room comfort
A Decent Property
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed atv3 bedroom Royal Suite Nice view by the beach, sound of the waves and winds..makes me happy.Spa was good especially after a tiring day. Good spread at breakfast.Location is near to restaurants and shops.5 minutes walk to Kampoeng Pinisi. Good stay.Recommended for people with family.Would stay again.
Stayed 2 nights in Aug 2019

6/10 Okay

ani.w, LA ,California

Travelled with family, Business traveller
Disliked: Cleanliness
Nice hotel from the outside, great ocean view & swimming pool that’s about it , check in @3pm and had to wait for another 1h , bed cover / sheets was dirty/stains , called the front desk and requested to give us clean bedding . bathroom shower had lots of mold everywhere & water smell weird/old pipe , kitchen blinds not working properly and broken . great stuff they are very nice n polite sad part the hotel need lots of fixes n cleaning up to do .
Stayed 3 nights in Jun 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
The hotel is actually blocks of apartments so the rooms are really spacious, feels more like studios really. Situated just by the sea coast, I was able to enjoy the sea breeze while doing my work on my laptop in the afternoon into the evening. Breakfast was slightly lacklustre but made up for by the location and scenery.
Stayed 2 nights in Jul 2019

4/10 Poor

Alan, Hexham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bathroom,
Checked in, usual info about breakfast etc not given, had to ask for assistance with bag. Room needs attention, bathroom filthy, pee stains all over toilet, bathroom stuck of urine, had to get them to come and disinfect bathroom. ( Still stunk ) curtains are wrong size for Window. No water in room but a empty jug so you have to go get it yourself. Didn't fancy menu so ordered a delivery, security would not let him near hotel. On check out, 2 members of staff just watched me struggle down the stairs with three bags, no help what so ever. Room was on 16th floor but still very noisy from traffic. Would not stay there again
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Enestasya

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018

8/10 Good

june, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto!
Good hotel good view best prices👌 Enjoyed staying here😍 Thankyou aston balikpapan
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

gary, victoria canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Te. hotel was. Okay. Rooms were large. They could use better maintenance and all the balconies are locked so you can’t use them. The staff were fantastic to us and made our stay better.
Stayed 7 nights in Feb 2018

4/10 Poor

Jackie, Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average hotel
Waited 1.5 hours to check in as our room wasnt ready at 4pm Hotel is in need of a renovation Wifi doesnt work but that could be due to general vacinity of hotel Definitely recommend another hotel
Stayed 2 nights in Nov 2017

8/10 Good

Sathianathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
WATER SMELLS MAGNISIUM VERY BAD UNABLE TO TAKEBATH
2 DAYS WITH NO BATH TAP WATER AND SHOWER SMELLS BAD MAGNESIUM.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok hotell
Travelling alone and had booked executive room, changed to a superior which was much better in both room felling and also the comfort. The hotel is ok, and there are some good spots to view the sea. No beach though. Internet Wifi good.
Stayed 2 nights in Sep 2017

6/10 Okay

Ronald

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst

8/10 Good

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost great.!!
Clean, Nice location, has a nice safe and bathroom. Has an elevator and LCD TV. Comfortable bed, great swimming pool. Excellent complimentary breakfast. The toilet kept running all night they needed to fix it. The AC worked great. The safe was large enough for my laptop. They do attract many children / families and those children fill the pool many hours and run around in the hallways, it is a little hard to get a good night sleep with all the noise.

2/10 Terrible

Not Happy Jan, Sydney Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel with a nice view but that's about it!!!
I think my title should sum it up. This hotel was saved by the view orherwise room was dirty like small ants everywhere from kitchen to bathroom. Stain on the bedsheet, ashes on the couch.

6/10 Okay

Rene

Liked: Cleanliness
Disliked: Property conditions & facilities
Appropriate value for money
Old but inexpensive